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Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com
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Guest speaker Tim Lockie from The Human Stack in a workshop focused on smaller nonprofits struggling to manage IT. Tim Lockie has been in nonprofits and tech for over 20 years. Over the last decade, he founded Now IT Matters and The Human Stack, dedicated to helping small nonprofits succeed with their technology. View this webinar on nonprofit digi…
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Excerpts from CEO Johan Hammerstrom's appearance on a panel hosted by NXUnite on strategic nonprofit tech decision making. Full video and transcript available on our site: https://communityit.com/panel-dialing-in-being-strategic-about-nonprofit-tech/ Nonprofit organizations often grapple with limited resources and outdated technology, limiting thei…
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Today Carolyn interviews Jenny Huftalen, Director of Client Services on her new role and long history with Community IT. Jenny has been providing Account Management services for Community IT’s partner organizations since 2007. Now as Director of Client Services, she is responsible for ensuring those partner organizations are receiving the right com…
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How to Communicate to Create a Great Relationship Community IT gets this type of question a lot from nonprofits in our community: My MSP doesn’t talk to me about what they are doing and why their rates have gone up. How can I talk to them to understand what they are doing, when I don’t have a technical background? Johan Hammerstrom, our CEO, addres…
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Part 2 explores cybersecurity, Google Workspace v Office365 for nonprofits, and hybrid work considerations. In Part 1 our panel discussed AI and the impacts of new AI tools and considerations on nonprofits. We also released a free new AI Acceptable Use Policy Template for nonprofits. Join CTO Matthew Eshleman, Director of IT Consulting Steve Longen…
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How is your organization using AI? What policies do you need? Join CTO Matthew Eshleman, Director of IT Consulting Steve Longenecker, and IT Business Manager Team Lead Norwin Herrera, moderated by Carolyn Woodard from Community IT, in part 1 of a lively and specific discussion of all things nonprofit tech for 2024 and beyond. Part one focuses on th…
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In today’s interview, Carolyn talks with Bill Evans, who is retiring as CFO after 14 years. After a long career at Verizon where he held both operations and finance roles, Bill realized he was ready for a new challenge, and started looking around for a nonprofit where he could assist with his finance expertise as a CFO. Community IT is a 100% emplo…
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Robin Harris is a Cloud Technologies Specialist at Community IT. She primarily works with clients who are moving files into SharePoint, from a server, from another cloud-based file sharing service like Dropbox or Google Drive, or creating a file sharing database for the first time. Today she shares some tips from her years of helping many clients w…
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What topics should we expect to be important next year? In a New Year’s Eve tradition, Carolyn asked Community IT senior staff to weigh in on the most important and/or under-reported tech stories that impact nonprofit technology. While many of these stories are not under-reported, widely reported mainstream tech stories often have particular or une…
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Matt Eshleman, Community IT CTO and cybersecurity expert, sat down with Carolyn recently to discuss what he's hearing about and expecting from AI in the upcoming year. In his role as CTO he interacts with all of our clients and also plays a foundational role in adopting new technologies internally at Community IT. Carolyn wanted to know what questi…
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Carolyn Woodard sat down with Senior Consultant Nura Aboki recently and asked “What’s the most pressing question you are seeing from your mid-market clients around nonprofit IT needs?” Nura quickly answered: Policies. Astonishingly, many larger nonprofits he works with either don’t have basic IT policies for Acceptable Use and Business Continuity, …
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In today’s interview, Carolyn talks with Erik Fernandez, who is an IT Business Manager at Community IT and has been with us for nine years. IT Business Managers are a unique aspect of account management at Community IT. They have senior technical expertise but also business and strategic knowledge. ITBMs function as a general strategic IT advisor; …
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Manage Printers in a Nonprofit Office So many of us are working from home, but when you do come in to the office, there are some IT networked items you need, like A/V and printing. The big challenge with printers in our hybrid work environment is how to make them easily accessible to staff when they come into the office with their portable laptop. …
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In part 2, Join Gillian Knight from Healthy Communities Foundation for a case study presentation on one of the tools they decided to use for their grant-making process, Asana. She also takes audience Q&A on the process they used to increase equity in their reporting requirements and process. After an assessment and listening, they identified techno…
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Join Gillian Knight from Healthy Communities Foundation for a case study presentation on the process they used to increase equity in their grant-making process and reporting. After an assessment and listening, they identified technology tools that could help them refine their work flow and decrease the reporting and evaluation burden on their grant…
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“Managed services” can mean different things to different people, especially when you are just embarking on a quest to find a provider. To understand what you need, what a provider is offering – and whether they’ll be able to deliver – Community IT Innovators developed a list of basic questions to ask. Download the white paper here: 12 Questions No…
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In today’s interview, Carolyn talks with Pat Sprehe, who recently was promoted from managing the IT Business Manager team to Director of the internal Information Systems and Technology at Community IT. This is a new position and an example of the ways at Community IT if you see a need, there’s a lot of flexibility to create a role. Pat has worked h…
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Is your data safe? All your data? Join Community IT CTO Matt Eshleman and Build Consulting Partner David Deal for a presentation on data cybersecurity for nonprofits. You may have invested in your basic cybersecurity, but how do you know if your data is as secure as it needs to be? Do you know all the tools you use that store crucial data and how t…
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Is your data safe? All your data? Join Community IT CTO Matt Eshleman and Build Consulting Partner David Deal for a presentation on data cybersecurity for nonprofits. You may have invested in your basic cybersecurity, but how do you know if your data is as secure as it needs to be? Do you know all the tools you use that store crucial data and how t…
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Cybersecurity expert and Community IT CTO Matt Eshleman walks us through the strategy behind creating a strong cybersecurity culture at your nonprofit. Whether you are a large organization, small start up, comfortable with technology or not sure what you need, cybersecurity is something that everyone at your nonprofit needs to think about. This pod…
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In today’s interview, Carolyn talks with Luke Casey, one of our IT Business Managers. ITBMs are kind of a strategic planner, IT consultant, and tech expert rolled into one. Luke has 18 years of experience in IT in both the public and private sectors, from starting in the Help Desk to working his way up through Team Leadership positions, System Admi…
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Join Community IT CEO Johan Hammerstrom and nonprofit AI expert Sarah Di Troia for a conversation about using Artificial Intelligence with ethics both within your organization as staff do their jobs, and with your community as you work with your partners, volunteers, and funders to achieve your mission. Part 1 covers basics about AI and the ways no…
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Join Community IT CEO Johan Hammerstrom and nonprofit AI expert Sarah Di Troia for a conversation about using Artificial Intelligence with ethics both within your organization as staff do their jobs, and with your community as you work with your partners, volunteers, and funders to achieve your mission. Part 1 covers basics about AI and the ways no…
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In today’s interview, Carolyn catches up with Robin Harris, who has been promoted to become a Cloud Technology Engineer, working on complex migrations to SharePoint file sharing. Robin shares her career path and how her managers at Community IT tapped her for this role based on the way she was interacting with clients and her experience. She works …
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Community IT CEO Johan Hammerstrom has a conversation with cybersecurity expert and Community IT CTO Matt Eshleman about what policies you need, and where to find templates for them. Do you have the security and IT general policies you need? Have they been updated recently to reflect any new work environment or expectations? Are staff using persona…
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In today’s interview, Carolyn talks with Ben Nuest, Centralized Services Administrator, about his background in music and what it has been like joining Community IT remotely to work on the many systems that keep our clients’ laptops and devices running smoothly in the background. Ben says he didn’t start out interested in scripting, but found that …
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What does your nonprofit need to know about Google Workspace as you grow? Review the basics you need to know about this platform Understand recent updates that can help you use Google better Learn how to avoid common headaches with Google implementation Part 2 covers typical headaches with Workspace that you can encounter as your organization grows…
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What does your nonprofit need to know about Google Workspace as you grow? Review the basics you need to know about this platform Understand recent updates that can help you use Google better Learn how to avoid common headaches with Google implementation Part 1 covers an overview of Google Workspace and various updates launched over the past year th…
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Do you want to get better at analyzing your data and publishing data visualizations? Do you ever feel that processing and massaging your data is taking over your time? Do you use Microsoft Office365? If so, you have a powerful data visualization tool available to you at an affordable price for nonprofit organizations. With minimal ramp-up, your org…
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In today’s interview, Carolyn talks with Ann Corran, the longest vested employee-owner and one of the first employees at the spin off Community IT Innovators, having been recruited to join our parent company Reliacom over two decades ago. Ann recalls asking to work part time and from home to balance life with her young family, and how that emphasis…
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What IT do you need as you grow? In part 2, Community IT CEO Johan Hammerstrom and Outreach Director Carolyn Woodard get into practical advice on managing your IT during growth, cybersecurity considerations, and leadership tips including putting an IT Roadmap together to help your change management. Johan also answers questions on managing inventor…
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What IT do you need as you grow? In part 1, join Community IT CEO Johan Hammerstrom and Outreach Director Carolyn Woodard for an overview of managing IT at different states of growth, and how to start early to make it a leadership habit to manage IT. What IT do you need as a start up? As you spin off from a parent organization, how can you put your…
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Community IT CEO Johan Hammerstrom moderates a presentation from Steve Longenecker and Pat Sprehe about Community IT’s approach to outsourced IT for nonprofits and how clients can benefit from our IT Business Manager model. They give tips and offer examples on maximizing the relationship with IT experts who can help you match the IT you need with y…
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Join Matt Eshleman, a cybersecurity expert, in a short presentation hosted by Jitasa University on preventing wire fraud at nonprofits, including the most common types of frauds and scams, what to look out for, some helpful resources, and prevention ideas. Jitasa is a network providing accounting services, CFO services, and nonprofit tax advice acr…
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Join Community IT experts Norwin Herrera, IT Business Manager, and Robin Harris, Cloud Technologies Engineer, for a case study of an ongoing, large, and complex SharePoint migration they are managing with our client, Chinatown Community Development Center. Part 1 covers an introduction to SharePoint, some clarification of the terminology and a run …
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Join Community IT experts Norwin Herrera, IT Business Manager, and Robin Harris, Cloud Technologies Engineer, for a case study of an ongoing, large, and complex SharePoint migration they are managing with our client, Chinatown Community Development Center. Part 1 covers an introduction to SharePoint, some clarification of the terminology and a run …
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Do you budget to replace a third of your laptops every year? Is your cybersecurity patching and antivirus up to date? How often to you hold cybersecurity staff trainings? How can you ensure your big IT migration doesn’t happen the same month as your big annual conference and stress everyone out? To fully utilize the power of IT to support your nonp…
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Do you budget to replace a third of your laptops every year? Is your cybersecurity patching and antivirus up to date? How often to you hold cybersecurity staff trainings? How can you ensure your big IT migration doesn’t happen the same month as your big annual conference and stress everyone out? To fully utilize the power of IT to support your nonp…
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Today Carolyn catches up with Norwin Herrera, recently promoted to IT Business Manager (ITBM) Team Lead. He talks more about the role the ITBMS fill with clients, guiding them to well-managed IT and helping with strategic planning, budgeting, and investing in addition to keeping IT running smoothly. The Community IT ITBM service is unique to our co…
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Ever heard about something that sounded really cool, like Artificial Intelligence or Blockchain and thought to yourself, my nonprofit needs to get some of that, no matter the cost? Or have you had a vendor approach you with bleeding edge technology and swear it can transform your nonprofit and the world, but you have doubts? Are you looking around …
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Do you find a leader and teach them IT? Or do you find an IT person and teach them leadership? Join Community IT CEO Johan Hammerstrom and Build Consulting co-founding Partner David Deal for this discussion of leadership needs and career training in nonprofit technology. In part 2 Johan and David narrow in on how nonprofit leaders can match IT need…
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Do you find a leader and teach them IT? Or do you find an IT person and teach them leadership? Join Community IT CEO Johan Hammerstrom and Build Consulting co-founding Partner David Deal for this discussion of leadership needs and career training in nonprofit technology. How can you be an effective advocate for technology opportunities for your non…
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Vendors have been trying to sell fundraising AI (Artificial Intelligence) for years now, promising to effortlessly analyze your database and help move members to major donors by automating the right ask at the right time. AI completes our emails and chides us when we don’t take a break between meetings. AI can be a tool for equity and can also just…
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Is your nonprofit prepared? Drawn from data from the calendar year 2022 of cybersecurity incidents across our small and mid-sized nonprofit client users, this report shows changes in attacks and emerging threats. Using this real and timely data, Community IT CTO and Cybersecurity expert Matt Eshleman walks through recommendations and outlines the p…
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Is your nonprofit prepared? Drawn from data from the calendar year 2022 of cybersecurity incidents across our small and mid-sized nonprofit client users, this report shows changes in attacks and emerging threats. Using this real and timely data, Community IT CTO and Cybersecurity expert Matt Eshleman walks through recommendations and outlines the p…
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Join us for our series featuring interviews with Community IT employees. In this series, we talk about nonprofit technology career paths, career resources, skills, and certifications. We will also touch on mentoring opportunities as you start out on your career and ways to give back if you are further along. If you are wondering what it is like to …
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Why do technology projects at nonprofits fail? Peter Gross walks through ways to think about technology as it fits into nonprofit offices and business practices, and the ways new technology or new processes can have a hard time being adapted at organizations. He presents a template for taking action, and goes through a short case study, and then ta…
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If you have Office365 then you have access to Teams, Microsoft’s tool for chat, video conference, and calendar. But Teams does a lot more, and integrates with lots of other tools beyond the Microsoft office suite. Community IT experts presented this Q&A webinar with tips on using this multi-function tool better at nonprofits. In part 2, hear a mini…
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If you have Office365 then you have access to Teams, Microsoft’s tool for chat, video conference, and calendar. But Teams does a lot more, and integrates with lots of other tools beyond the Microsoft office suite. Community IT experts presented this Q&A webinar with tips on using this multi-function tool better at nonprofits. In part 1, Carolyn and…
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Community IT CEO Johan Hammerstrom runs through the three highest priorities for nonprofits that want to work remotely and need the IT support to do that. Community IT is seeing a huge increase in inquiries from nonprofits looking to downsize entirely and permanently from the expenses of an office that they no longer need. But without a physical of…
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