Welcome to the Dealership Fixit Podcast, a show dedicated to power sports dealership professionals! In today's ever-evolving market, staying ahead of the game is vital. We invite you to subscribe to our podcast and gain access to the secrets of success in the motorcycle and ATV dealership life. In each episode, we dive into the challenges and opportunities each power sports dealership faces today. Our expert insights from various industry leaders, seasoned professionals, and innovative think ...
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Welcome to the Car Dealership Podcast, your go-to source for all things AI and innovation in the retail automotive industry. Supported by AutoChat.ai, this show brings you insightful interviews with industry leaders, cutting-edge discussions about emerging technology, and real-world strategies for driving dealership success. If you’re looking to stay ahead of the curve and harness the power of AI to elevate your automotive business, then you’re in the right place. Tune in and discover how to ...
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The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats: The Car Dealership Guy Podcast (Tuesdays & Thursdays) Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward. Daily Dealer Live (Mondays, Wednesdays & Fridays) Our live-streamed show, also released here in audio format, brings real-time news, shar ...
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Lotparty has the best weekly automotive sales show plus tips to help managers and sales people improve sales. LotParty is hosted by Jasen Rice, owner of Lotpop, Inc a company that helps automotive dealerships improve new and used car sales. Automotive tips and trends
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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This podcast is for viewers to take a step into the shoes of people in the auto industry. It gives them a chance to speak about industry setbacks, promotions, drama, and many more things. Every episode I will be interviewing people from different positions and from various dealerships throughout the Houston area. Cover art photo provided by Omer Rana on Unsplash: https://unsplash.com/@omerrana
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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When purchasing a vehicle from a car dealership, every car buyer will find themselves "In the Box" at the end of the buying cycle. They will collect funds, arrange to finance and offer you various after sale products and services for your car. Many car buying customers have said their experiences "In the Box" had been filled with pressure and anxiety. The Modern Dealership magazine's "In the Box" Podcast is to put automotive industry leaders and influencers, in and out of the dealership, in ...
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Enhance your car listings with ease using MotorCut, the best car photo editor for web and mobile. Featuring MotorCut background removal, high-resolution image upscaling, and advert uniformity tools, this online car photo editor helps dealerships present their vehicles with a polished, professional look—perfect for increasing clicks and conversions.
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‘The CSI Illusion’ : The Death of the Survey and Why Speed is the Real Driver of Dealer Profit | Industry Spotlight
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38:10This year, auto retail crossed a real inflection point with AI — not just experimentation, but actual adoption inside dealerships. With that shift came a flood of questions from operators trying to separate signal from noise. AI is everywhere right now. Claims are loud. Results are uneven. And it’s not always clear what’s actually working. So we’re…
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Throwback - Building Dealership Processes That Actually Stick with Randy Felice
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24:32In this throwback episode of the Dealership Fixit Podcast, we're joined by Randy Felice, Dealer Principal of ANS Motorcycles in Roseville, California. Randy shares how ANS uses slower seasons to build systems, train teams, and create consistency across sales and service. From service advisor checklists to retail delivery processes, this conversatio…
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Bart Pellis: Why Car Dealerships Are Selling More and Earning Less (And How to Fix It)
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1:00:37Send us a text What if the real problem in automotive retail isn’t too little technology, but too little purpose? In this episode of The Car Dealership Podcast, I sit down with Bart Pellis, a marketing strategist, advisor, and keynote speaker working with dealerships and national sales companies across Europe. Born and raised in the south of the Ne…
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Service Is the Dealership: Don Hall’s Wake-Up Call for 2026
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27:55What if your service department isn’t being “outperformed”… but simply misunderstood? Don Hall argues that fixed ops is the real engine of the dealership, and the stores that treat it like an afterthought are quietly training customers (and technicians) to leave. In this episode of Retention Roadmap, Bill Springer sits down with Don Hall, President…
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Year-End Special: CDG Founder on 2025 Lessons & 2026 Ahead | Yossi Levi
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12:32Happy New Year everyone! Today I’m recapping 2025, and giving a sneak preview of what's next for 2026. My direct line: (856) 393-5432 This episode is brought to you by: 1. Ikon Technologies - Ikon Technologies delivers a connected vehicle program for dealers that maximizes Customer Lifetime Value by driving sales efficiency and securing non-cancell…
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NYE Special: Best of Daily Dealer Live
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1:29:22Today's show features a best of roundup from our first year of Daily Dealer Live: Brian Benstock, VP/GM @ Paragon Honda & Acura Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted Grant Cardone, CEO of Cardone Capital + more! This episode is brought to you by: Impel – Impel’s Service AI with Voice AI changes that with proactive, VI…
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Your 2026 Game Plan: Why January Is Your New March
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59:38Waiting for the spring bounce? Big mistake. In this episode of LotTalk, Jasen Rice (President & CEO of LotPop) breaks down critical 2026 market data that every used car manager needs to know RIGHT NOW. Discover why inventory is up, how pent-up demand is building, and exactly what you need to do in January to dominate Q1. Topics include: aged invent…
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“We 3x'd Fixed Revenue!” – How Dealers Are Leaning Into Service for the Next Cycle | Nathan Shaver, Managing Partner at Shaver Auto Group
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41:17Today I’m joined by Nathan Shaver, Managing Partner, Shaver Auto Group. We dig into why fixed operations have become the most reliable growth engine for dealerships, what it actually took to triple service gross in 18 months, and where dealers are still leaving money on the table. This episode is brought to you by: 1. Lotlinx - What if ChatGPT actu…
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Hall on Scout DTC Win in CO, Haig on Dealership M&A Market Update | Daily Dealer Live
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1:16:27Today's show features: Don Hall, President and CEO of Virginia Automobile Dealers Association Alan Haig, President of Haig Partners This episode is brought to you by: Impel – Impel’s Service AI with Voice AI changes that with proactive, VIN-specific outreach based on individual driving behavior, missed call capture, and instant appointment scheduli…
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15 (Audio) Books To Make You Better This Year (Sales, Marketing, Leadership, and Dealer Systems)
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24:49Like you, I do not have time to sit down and read. Between building a company, travel, staying healthy, and family, quiet reading time is not realistic. But learning still matters. So this year I went all in on audiobooks. Gym. Sauna. Dog walks. Driving. Early mornings. Late nights. And I learned more than I have in years. In this solo foundation e…
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“Take On The Big Boys!” — Inside the Mind of a 70+ Rooftop Canadian Auto Giant Taking on the U.S. | Jared Priestner, CEO of Go Auto
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56:58Today I’m joined by Jared Priestner, CEO of Go Auto. Jared breaks down why Go Auto is expanding aggressively into the U.S., how concentration risk in Western Canada shaped that move, and what it takes to scale culture across borders. We talk financial discipline, acquisition integration, and why used cars remain one of the biggest profit unlocks fo…
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The Real Cost of Car Theft at Dealerships – Security, Recovery, and Retention | Industry Spotlight
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38:11Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Dorian Jimenez, Owner-Dealer Operator of Classic Chevrolet OKC, and Chuck Stilwill, EVP of Ikon Technologies. This episode of…
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Thomas on Dealership Security, Wise on Recruiting | Daily Dealer Live
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59:18Today's show features: - Karianne Thomas, Director of Security at Zeigler Auto Group - Brad Wise, Executive Manager at Ferman Chevrolet Mazda This episode is brought to you by: KPA – The 700Credit data breach has triggered FTC Safeguards Rule obligations and state notification requirements that dealers must act on immediately. Non-compliance means …
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Breaud on Fixed Velocity, Podium on Customer Conv., Downing on Digital Strategy | Daily Dealer Live
1:03:31
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1:03:31Today's show features: - Lawrence Breaud, Dealer Principal at Autos of Forney/VinFast - Jiovan Melendez, Sr. Director, Product at Podium - Liam Golightley, VP, Customer Success at Podium - Kate Downing, COO of Williams Auto Group This episode is brought to you by: Overfuel – Dealers: You’re torching $30 of every $100 in marketing spend when your si…
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The Dealer Marketing System: Move Aged Units, Build Offers, Run Ads That Convert
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54:48
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54:48If you want to sell more units, stop chasing random marketing ideas. Build a system. In this solo episode, I walk through an evergreen marketing framework for powersports dealers to move major units faster, protect margin, and create more repeat business. We cover inventory merchandising, first party data, equity mining, paid ads, organic content, …
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“Time Kills Deals!” – The 40% Rule and the Speed Strategy That Closes More Car Deals | Chase Abbott, VP of Sales at Cox Automotive
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40:36Today I’m joined by Chase Abbott, VP of Sales at Cox Automotive. We break down how AI, data, and connected technology are reshaping dealership operations, customer experience, and competitive strategy. Chase explains where dealers are falling behind, why ecosystem-level integration matters, and how to overcome resistance to new tools. We also dig i…
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Murphy on EV Politics, Crain on Video MPI's | Daily Dealer Live
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1:01:45Today's show features: Mike Murphy, Founder of EVs for All America Christian Crain, VP of Operations at Crain Automotive This episode is brought to you by: Overfuel – Dealers: You’re torching $30 of every $100 in marketing spend when your site flunks Google’s basic performance test. Why keep using outdated website technology that's killing your pro…
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“Burn The Ships!” – Scott Simons’ Tactics for Fixing a Dealership From the Ground Up | Scott Simons, Dealer Principal of Simons Chevrolet GMC
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59:34Today I’m joined by Scott Simons, Dealer Principal of Simons Chevrolet GMC. Scott breaks down the leap from corporate leadership to dealership ownership — the money discipline, personal brand, and network it actually takes. He lays out the unexpected challenges of buying his first store, how he navigated a sub-$10M investment, and why adaptability …
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Your Aged Inventory Problem Is Really a Bucket Management Problem
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59:58Join Chris Keene, John Anderson, and Renaldo Leonard on LotTalk as they break down why bucket management remains the cornerstone of successful used car operations. Discover why dealers struggling with aged inventory, declining shopper interest, and soft market conditions keep returning to this fundamental strategy—and why it works. Learn actionable…
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Wright on Deceptive Pricing, Dell on Used, Robertson on Video Lead Response | Daily Dealer Live
1:10:23
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1:10:23Today's show features: - Andy Wright, Managing Partner at VINART Automotive Group - Rob Dell, Vice President of Bob Ruth Ford - Patrick Robertson, GM of Hyundai of Cool Springs This episode is brought to you by: Overfuel – Dealers: You’re torching $30 of every $100 in marketing spend when your site flunks Google’s basic performance test. Why keep u…
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Raymond on GM Talent Strategy, Strosnider on Buying Used Inventory | Daily Dealer Live
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1:01:14Today's show features: Gerry Raymond, President of Gerry Raymond Automotive Kevin Strosnider, Dealer Operator of Strosnider Chevrolet This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce ever…
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Throwback: How Dealers Win Back Parts, Service, and Used Bike Profit with Craig Martin
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28:58
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28:58What if the internet is not the real problem? In this throwback episode of The Dealership Fixit Podcast, Craig Martin joins the show to share lessons from decades in powersports as a dealership owner, race team manager, track operator, and distributor rep. Craig explains why charging customers more for internet purchases pushes them away, how flipp…
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The King of Staten Island: Real Strategies to Win Against Deceptive Pricing, Stairsteps & Amazon | Marcello Sciarrino, Co-Owner of Island Auto Group
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54:44Today I’m joined by Marcello Sciarrino, Co-Owner Island Auto Group. We unpack how family-owned dealerships can stand out against national groups, why transparency matters now more than ever, and the biggest fixed ops opportunities in today’s market. We also get into service retention, culture, and why Toyota’s hybrid strategy is paying off while ot…
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Toothman on Fleet Focus, Waishampayan on New Ad Tech, Lundy on Sales/BDC Split | Daily Dealer Live
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1:13:51Today's show features: JR Toothman, Owner of Toothman Ford Amol Waishampayan, Co-Founder of Fullthrottle.ai Glenn Lundy, President of 800% Elite Auto This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces …
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The Dealer Tech Stack Purge: Separating Vendors from Partners in 2026
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58:40The Dealer Tech Stack Purge: Separating Vendors from Partners in 2026 by LotpopLotpop
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"Half of their DMS is inactive!" – A Wakeup-Call for Service Drives and How to Bring Customers Back | Mark Altieri, EVP of Business Development at Zonic Design
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31:57Today I’m joined by Mark Altieri, EVP of Business Development at Zonic Design. We break down why fixed ops is still the most under-leveraged profit center in dealerships—and how communication gaps are quietly eroding customer loyalty. Mark explains how AI is reshaping customer engagement, why half of a dealership’s DMS often sits untouched, and wha…
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Used Car Special: Winning Strategies w/ Pohanka and Scates | Daily Dealer Live
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44:44Today's show features: - Tim Pohanka, Vice President of Pohanka Nissan Hyundai - Jeremy Scates, Owner of 111 Motorcars This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price…
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The Human Skill the Industry Lost — and How Great Dealers Are Scaling It to 10K+ Leads Daily | Industry Spotlight
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37:21Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jeremy Nowling, Sales and Digital Retailing Director at Rohrman Auto Group, and Matt Muilenburg, Chief Product Officer of Imp…
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Throwback: Jason Gearld on Product That Sells, and Hiring Right
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21:10Jason Gearld joins Brian to talk about building Phoenix Handlebars, why fewer bends and clearer choices sell better at the counter, and how dealers can create a parts department customers want to visit. Jason also shares practical hiring tips from his work with MotorcycleIndustryJobs and why trade shows still matter for local stores. What you will …
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Fixed Ops Friday – Lupo, Griffis, Kent, Gonzalez | Daily Dealer Live
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1:00:46Today's show features: Manny Gonzalez — Fixed Operations Manager, Ramsey Mazda Jamie Kent — Chief Strategy Officer, Overfuel Alex Griffis — President, Overfuel Richard Lupo — Fixed Operations Director, Apple Tree Honda & Acura This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for…
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Miller on Alleged Breach, O'Hara on Chicago Market, Davila on Buying Used Cars | Daily Dealer Live
1:08:02
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1:08:02Today's show features: Brad Miller, CEO of ComplyAuto Will O'Hara, General Manager at Zeigler Auto Group Roy Davila, Variable Operations Director at Steele Auto Group This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unl…
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Has your used car sales hit a wall? Here's why, and its not just the "holiday season" Lotwalk.com #first30 #lotwalk
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12:26Has your used car sales hit a wall? Here's why, and its not just the "holiday season" Lotwalk.com #first30 #lotwalkLotpop
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“Retail Is Detail!” — Why Todd Blue Returned to Luxury Retail and the Model He’s Building Now | Todd Blue, Dealer Principal of Mercedes-Benz of Northern Arizona and CEO of LAPIS
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53:32Today I’m joined by Todd Blue, Dealer Principal of Mercedes-Benz of Northern Arizona and CEO of LAPIS. We break down how luxury dealerships can truly differentiate in a crowded market and why direct customer engagement still drives outsized loyalty. Todd opens up about leverage, market cycles, and why he exited his business at its peak. We also exp…
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The Millennial Shopping Secret That's Costing Your Dealership Thousands
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48:32Discover why 22% of car buyers are bouncing from your dealership website in seconds—and what to do about it. The LotTalk hosts break down how millennials really shop for cars, why AI optimization is no longer optional, and the inventory mistakes that will destroy your spring selling season.Learn more at www.lottalkpodcast.com…
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Robb on December Predictions, Scroggins on Developing Service Talent | Daily Dealer Live
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57:09Today's show features: Jeremy Robb, Chief Economist at Cox Automotive Derek Scroggins, Parts and Service Director at Pilson Automotive and Power Sports This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplace…
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What U.S. Dealers Can Learn from Australian Fixed Ops
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28:11Most dealers still treat retention as something you worry about after a customer disappears. But some OEMs and dealers are already experimenting with a playbook built on predictive data, subscription-style benefits, and emotional convenience that keeps customers from drifting away in the first place. In this episode, sponsored by DriveSure, you’ll …
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The Future of Service – How Reviews & Mobile Options Are Reshaping Dealer Success | Kim Saylor, Senior Director of Product Marketing at CDK Global
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32:48Today I’m joined by Kim Saylor, Senior Director of Product Marketing at CDK Global. We break down why younger customers choose service providers based on online reviews, how AI is reducing wait times in service, and why mobile service is becoming a premium convenience buyers will pay for. Kim also explains how recalls create real service opportunit…
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Throwback: Steve Dodd on Comp Plans That Actually Work
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18:38
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18:38Building the right compensation plan isn’t easy, but it’s one of the most powerful tools a dealership has to shape performance and culture. In this throwback episode, Steve Dodd joins The Dealership Fixit Podcast to explain how comp plans drive behavior, how to build one that rewards performance without breaking the bank, and how to fix broken pay …
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Brink on Growing A Multi-State Group, Bennett on Leadership Development | Daily Dealer Live
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52:25Today's show features: Nolan Brink, Multi-Store General Manager at Jim Shorkey Auto Group Matt Bennett, VP of Graduate and Professional Studies at Northwood University This episode is brought to you by: Matador AI – Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC teams to sell and service mo…
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From Corporate to Rural Dealer: What It Takes to Win Today in Every Market | Michael Handwerger, President & Dealer Principal at Alpha One Automotive
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49:12Today I’m joined by President & Dealer Principal at Alpha One Automotive. We break down his jump from a corporate career into dealership ownership, and why social media became one of his strongest tools for credibility and recruiting. Michael also shares why acquiring rooftops is tougher than ever, how rural stores operate differently from metro de…
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How to clean up your aged inventory and how to prevent an age issue again. Lotwalk.com #first30 #lotwalk
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11:31How to clean up your aged inventory and how to prevent an age issue again. Lotwalk.com #first30 #lotwalkLotpop
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Thanksgiving Special – Marks, Khazravan, Mace on Dealership Gratitude | Daily Dealer Live
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1:01:03Today's show features: Dave Marks, CEO/Founder DSM Auto Family Aladdin Khazravan, Founder of Dealer Cards Catherine York Mace, Manager at Vann York Auto Group This episode is brought to you by: Matador AI – Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC teams to sell and service more cars t…
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Ysai Laumen: How to Make Your Dealer Website Convert More Leads
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43:02Send us a text Every dealer wants more leads, more trust, and more sales. But here is the uncomfortable truth. Many still treat their website like a digital brochure instead of the online version of their showroom. And in 2025, that gap is costing real money. In this episode, I sit down with Ysai Laumen, founder of Morgen Internet, to talk about wh…
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The Hidden Leak in Service: How Data is Exposing The Customer Retention Crisis and How to Fix it
35:58
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35:58Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Kevin Frye, Marketing Director Jeff Wyler Automotive Family, and Paul Nadjarian, Chief Product Officer at CARFAX. This episod…
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Barbosa on End of Sale, Steinberg on Data Silos, Woolsey on Dealership Security | Daily Dealer Live
1:00:59
1:00:59
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1:00:59Today's show features: Eric Barbosa, VP of Variable Operations at Cavender Auto Group David Steinberg, CEO/Founder of Foureyes Robert Woolsey, Director of Corporate Security at Swickard Group This episode is brought to you by: Matador AI – Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC team…
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Fixed Ops Friday with David Rogers, and Kevin Stuckey | Daily Dealer Live
1:00:10
1:00:10
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1:00:10Today's show features: David Rogers, Fixed Operations Director at Piazza Auto Group Kevin Stuckey, Platform Director - Fixed Operations at Parkway Family Auto Group This episode is brought to you by: KPA – Escalating fines and enforcement actions are hitting dealers hard across safety, privacy, and F&I compliance. KPA's Complete Compliance Suite is…
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Brian Croft on KTM, Dealers & The Future of Retail for Motorcycle and Powersports Dealerships
59:39
59:39
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59:39Powersports veteran Brian Croft returns to The Dealership Fixit Podcast, this time representing KTM Group North America, where he leads inside sales for the central to West‐coast region plus Alaska & Hawaii. He shares a rich 25+ year journey through dealerships, distributors, parts, and OEM leadership. In this episode, we dive deep into: How KTM ha…
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The 10-Year Buyout Playbook – Inside the Unicorn-Driven Dealership Model That’s Disrupting Auto Retail | Jim Keffer, CEO of Keffer Auto Group
1:05:36
1:05:36
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1:05:36Today I’m joined by Jim Keffer, CEO of Keffer Auto Group. We break down his radical 10-year buyout model, why he hunts “unicorn” operators instead of centralizing, and how underperforming rooftops become high-ROI assets. Jim also explains the math behind buying broken stores, the traits that separate true owner-operators, and the coming shakeups he…
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Terrell on QB to GM, Daly/Chodor on NADA, Scott on Content Creation | Daily Dealer Live
1:01:16
1:01:16
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1:01:16Today's show features: Zach Terrell, General Manager at Zeigler Auto Group Devin Daly, Co-founder & CEO of Impel Ben Chodor, CEO of CallRevu Gray Scott, Former VP of Marketing of Ultimate Toys, Inc This episode is brought to you by: KPA – Escalating fines and enforcement actions are hitting dealers hard across safety, privacy, and F&I compliance. K…
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Service Lane Appraisals That Actually Drive Retention
26:13
26:13
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26:13Most dealerships obsess over selling the next car and overlook the goldmine rolling through their service drive every day. If you’re only talking about retention at the CRM or marketing level, you’re missing opportunities. The fix is building a simple, disciplined service-lane acquisition process that treats every repair order as both a retention p…
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