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Dans ce tout premier épisode, j'ai eu le plaisir d'accueillir Michael Decriem, Directeur Général de Lamie Mutuelle. Nous avons exploré les clés du succès qui ont permis à Lamie Mutuelle de se démarquer dans le monde de l'assurance. 🚀 Au programme de notre échange : La stratégie de distribution innovante qui a permis à Lamie Mutuelle de multiplier son chiffre d’affaires par 10. L'utilisation de l'IA pour offrir une expérience client 5 étoiles et les techniques de Lamie Mutuelle pour rester pr ...
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What really goes into a Client Experience? This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On thi ...
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show series
 
In this episode, Alison sits down with Nick Mornard, a multifaceted entrepreneur hailing from Belgium and currently thriving in the travel industry in Southwest Florida. They delve into the multifaceted nature of customer experiences, emphasizing that they extend beyond mere transactions and sales. Nick brings an exciting perspective as he shares h…
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In this episode, Alison engages in a deep conversation with her coach, Liz Nicholas, a master mindset coach with over 16 years of experience in guiding individuals through transformative mindset work. They delve into the critical intersection of mindset and business, underscoring the necessity of self-care not only for our personal lives but also f…
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In this episode, Alison explores how to identify hidden revenue opportunities within your business while enhancing client experiences. She emphasizes the importance of self-care and client relationships in achieving business success and shares three strategic insights for business owners. The first insight involves assessing daily activities to unc…
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In this episode, I have the pleasure of speaking with Jeanne Omlor, a business strategist and coach who shares her inspiring journey from struggle to success in the world of coaching. Our conversation dives into the challenges faced when building and scaling a business, especially from a unique perspective—doing so without relying on paid advertisi…
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In this episode, Alison interviews Kayvon Kay, a sales expert and founder of Sales Connection. We explore transformative strategies for coaches, consultants, and business owners to reframe their approach to sales conversations. Kayvon challenges the negative perceptions of sales, emphasizing that it's fundamentally about energy, connection, and dia…
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In this episode of Creating the World's Best Client Experiences, I explore the often-overlooked potential for monetizing existing business offerings. As a coach and entrepreneur, I emphasize the importance of enhancing customer value while ensuring significant client transformations. I discuss three key concepts: leveraging current services and act…
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In this episode, I chat with Vijay Rajendran, an executive coach, about how high-performing leaders can enhance client experiences and drive transformational results. We explore the unique challenges faced by founders, emphasizing the importance of empathy, tailored approaches, and effective decision-making. Vijay shares insights on optimizing clie…
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In this episode, I explore the critical connection between self-care and business success while sharing insights from my recent Innovate Retreat for entrepreneurs. This retreat encourages participants to rethink their business models by diversifying their offerings and embracing a mindset focused on serving clients in multiple ways. I discuss my ex…
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Do you use storytelling in your business? After listening to this episode you'll see why it's important from guest, Tom Jackobs, the Impact Pilot, on the crucial role of storytelling in business. Tom shares his unique perspective, drawing from his background as a pilot to explain how navigating business challenges is akin to flying—navigating the c…
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Dans ce tout premier épisode, j'ai eu le plaisir d'accueillir Michael Decriem, Directeur Général de Lamie Mutuelle. Nous avons exploré les clés du succès qui ont permis à Lamie Mutuelle de se démarquer dans le monde de l'assurance. 🚀 Au programme de notre échange : La stratégie de distribution innovante qui a permis à Lamie Mutuelle de multiplier s…
  continue reading
 
In this episode I explore the importance of self-care not just for ourselves as entrepreneurs, but also for our businesses as we prepare for the year ahead. As we enter the fourth quarter—a pivotal time for planning and strategizing for the upcoming year—I emphasize the necessity of building a solid client experience that maximizes customer value. …
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In this episode, I chat with transformative coach Lesley Martin about her upcoming nature-based retreat in the Niagara Falls area from October 18th to 20th. We explore her business evolution and the rejuvenating power of nature for personal growth, emphasizing the deeper connections that retreats foster compared to traditional coaching. Lesley desc…
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In this episode of Creating the World's Best Client Experiences, I delve into the critical concepts of monetizing and maximizing your business, two terms that many business owners often conflate. These terms, while intertwined, represent distinct actions that can significantly influence your business's success. It's essential to understand that bot…
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Another exciting episode where I get to interview fellow fitness colleague, TJ Thomas, a kickboxing gym owner who shares his transformative journey from obesity to fitness entrepreneurship. He emphasizes the importance of community and accountability in fostering client success, particularly through small group training. TJ discusses effective mark…
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In this episode of Creating the World's Best Client Experiences, I introduce the Entrepreneur's Edge, a three-session coaching program focused on helping entrepreneurs identify revenue growth within their existing business structures. I discuss common challenges related to messaging and traction, emphasizing the importance of honing unique value pr…
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In this episode, I speak with Mike Schmidt and AJ Rivera, co-founders of Anchor Wave, about the "trust tipping point" in the buyer's journey. We examine the evolution of digital marketing and the critical role of trust in building consumer confidence. Mike and AJ share insights on consistency in messaging, reputation management, and the importance …
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In this episode of Creating the World's Best Client Experiences, I chat with Greg Mohr, the Franchise Maven, about franchising and its opportunities for aspiring entrepreneurs. Greg shares his journey from managing Taco Bell to leveraging the support of proven business models in franchising. We discuss the investment landscape, addressing misconcep…
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In this episode, I discuss the transformative impact of in-person events and the key lessons learned from attending over 15 gatherings in the past 18 months. I highlight the importance of "putting yourself in the room" to inspire creativity, embracing openness for unexpected insights, and the financial benefits of genuine networking. I emphasize th…
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In this episode of Creating the World's Best Client Experiences, I dive deep into the intricacies of client engagement with my guest, Jaclyn Strominger, a high-performance coach and transformational leader. Jaclyn and I discuss how she defines the client experience through her work, specifically touching on her upcoming retreat, "Ignite Your Boldne…
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Alison talks about the concept of future-proofing businesses in the wake of the pandemic, emphasizing the importance of preparing for unexpected changes and challenges. She reflects on the impact of the pandemic on various industries, particularly the health and fitness sector, and the lessons learned about the need to adapt and safeguard businesse…
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In this episode, I reflect on the five-year journey of podcasting, discussing the impact it has had on building a personal brand and business. I share five key perspectives on the significance of podcasting for personal branding and growth. The first perspective focuses on how a personal brand is crucial for success and how a podcast can help estab…
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Join Alison as she shares about the evolving service-based industry and the importance of adapting business models to meet changing consumer preferences. She explores key trends such as the demand for unique customer experiences, shifts in consumer spending habits, and the value of providing easily accessible entry points for customers. Alison's in…
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In this episode, Alison interviews Vicki Mizell, a memory regeneration expert and published author, discussing how to improve memory and overall brain health. Vicki shares her personal journey of discovering a memory system that transformed her life and helped her overcome memory challenges. Vicki explains that memory can be affected by various fac…
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If you were to start your business again or even start a new one, what would you do? Alison delves into ways to massively enhance customer value and ensure genuine transformation for clients. She reflects on the evolution of business models over the years, emphasizing the importance of adapting to the digital world's changes to effectively connect …
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This interview focused on building successful team dynamics and well-being as a leader in the workplace. My guest, Tasia Duske, discussed how she transitioned from clinical psychology to team building, emphasizing the importance of positive psychology in enhancing workplace relationships and productivity. Tasia introduced the PERMA framework by Mar…
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Drawing on her extensive experience in the health and fitness industry, Alison unveils the creation and insights behind her recent three-day masterclass, the Retreat Launch Lab. Alison delves into the challenges and rewards of organizing retreats, aiming to demystify the process for business owners and provide a taste of her expertise. She shares h…
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Maximizing customer value and transformation is what it's all about. My guest, Elona Lopari, CEO of The Life School, emphasizes aligning purpose with business growth, branding, marketing, and team-building. She advises niche market focus before expansion, addressing challenges like cash flow and scalability. Elena highlights the CEO's role in infor…
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In this episode, I share my view on maximizing customer value in business through successful retreat offerings and introduce the Retreat Launch Lab, a masterclass for entrepreneurs looking to create impactful retreat experiences. I emphasize the importance of clear promises, simple planning, fair pricing, and fair compensation for retreat leaders. …
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Join me as I speak with Michael DeLon, the Paperback Expert, about using books to position yourself as an expert in business. Michael advocates for creating emotional connections through storytelling, focusing on long-term relationships, and delivering exceptional client experiences. He shares insights on team empowerment, guarantees his book servi…
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Excited to share details of the inaugural Path to Profit Summit held in Key West, Florida, sharing my vision behind the event and reflecting on the learning curve of organizing such an event. I can't emphasize enough the importance of boutique events in business, allowing for deeper connections and relationships among attendees. There's huge value …
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In this episode, we chat with Kelly Resendez, co-founder of GoBundance, about the journey successful women take to align their careers with purpose and balance. Kelly highlights the importance of authenticity, mindset, and community support in achieving success without sacrificing personal well-being. She shares insights on overcoming self-sabotage…
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Part 2 is a continuation on monetizing what one is already doing in their business, highlighting a subtle shift in messaging rather than creating multiple offers. There's a difference between creating multiple offers and monetizing existing aspects of one's business, to look at what they are already doing and identify opportunities for monetization…
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In this episode, we explore the world of client experiences with Natalie Shortsleeve, a nutrition and mindset coach focusing on habit and behavior change for lasting results. Natalie discusses the crucial role of mindset in achieving goals and shares her journey from overwork to becoming a wellness expert. She emphasizes the power of positive affir…
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In this episode of "Creating the World's Best Client Experience," I discuss the importance of businesses adapting to online competition and the need for a unique strategy for growth. I share insights on monetizing brands, creating hybrid models, and identifying hidden revenue potential. By leveraging existing skills effectively and embracing innova…
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Kelsey Silver, an operational strategist for neurodivergent entrepreneurs, shares insights on supporting individuals with unique brain wiring in building successful businesses. She explains the challenges faced by neurodivergent entrepreneurs and the importance of creating customized systems to enable their success. Kelsey provides practical advice…
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Explore the transformative potential of retreats, emphasizing the value for customers and effective sales strategies. I address common fears and misconceptions I hear from business owner, and highlighting the importance of confidence in the unique value of retreats. It's important to focus on understanding audience needs, embodying ideal client tra…
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My guest, Jenna Nelson and I delve into the significance of events and retreats in enhancing customer value and driving transformation. We discuss the importance of hosting unique, branded events to stand out in a competitive market, highlighting the benefits of in-person connections and showcasing brand expertise. Jenna shares her expertise in cor…
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Today on Creating the World's Best Client Experiences, I share insights into the path to profit and the evolving landscape of consumer behavior. As business owners, we must focus on delivering exceptional experiences to our clients, surpassing expectations, and offering unique value propositions. The hybrid business model, combining in-person and o…
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In this episode, I explore how Catherine O'Leary, the Quiz Queen, leverages quizzes to design engaging client experiences and drive lead generation. Drawing from her market research background, Catherine emphasizes the value of asking the right questions to understand consumer needs. She shares success stories of using quizzes to enhance client eng…
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Back from a live event to share more insights as a continuation from Episode 53 so be sure to listen to that one as well. In this episode I discuss the importance of creating unique client experiences in the business world and I can't emphasize enough the value of learning from experts in their field. It's time to adapt to changing consumer behavio…
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Join me as I chat with Allison Task about navigating career transitions and creating client experiences that drive value and transformation in the business world. We cover Allison's career transition journey from dot-com to culinary arts to coaching and Allison shares the importance of embracing transitions as a liminal space for growth and develop…
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Reflecting on my recent experience attending a small event called 'Raise the Bar' in Dallas and specifically a presentation on branding. The speaker underscored the importance of being relatable, building relationships, and establishing credibility before focusing on making sales pitches. I agree that, as business owners, we need to prioritize conn…
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In this episode, I had a fascinating conversation with Dr. Juergen Strauss, a human-centered podcasting coach from Australia. Juergen shared his journey of leveraging podcasting to build a vibrant community and grow his business by connecting with high-impact achievers worldwide. He emphasized the power of networking and building relationships thro…
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Finishing the series on Retreats & Events, I discuss the intricacies of planning retreats and events, highlighting the financial viability of doing them. I discussed the significance of starting with the purpose and participants before considering financial aspects. It's important to focus on the audience and their desires rather than the size of t…
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Reality interventionist, Shiraz Baboo joins the podcast this week to discuss overcoming reality addiction, fear of change, self-limiting stories and embracing uniqueness for success and growth. HIGHLIGHTS: 02:38 Overcoming Fear of Success and Changing Identities 09:38 The Importance of Embracing Life's Challenges 13:14 A Terrifying Experience at th…
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This episode is part 1 of 2 and in this one I share the topic of implementing retreats and events in a business, touching on the 5 'P's in this 2 part series. When planning a retreat or event, it's important to think about the specific outcome you want to provide for your participants. Instead of vague statements about finding purpose or resetting,…
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In this episode, we discuss self-care for businesses from a marketing perspective with Marco Torres, an experienced entrepreneur in internet marketing. Marco shares insights on offering incentives to attract customers and shift their focus from price to value. He emphasizes the importance of collaborating with colleagues, utilizing existing assets,…
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In this episode, we explore the transformative power of turning books into movies and how it can elevate businesses in the saturated book market. Award-winning screenwriter Jaclyn Whitt shares her experience and journey in starting the Family-Friendly Screenwriting Academy. We discuss the value of movies in inspiring and engaging clients, the proce…
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This episode is the second in a 2 part mini series around our new pivot–The Alison K Agency. Retreats and Events are an amazing innovative way to create a client experience and create a real revenue center in your business at the same time. In this episode, I go through the 5P’s–a process we use in our own planning–and explain how the Alison K Agen…
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In this episode, I discuss the importance of creating transformative client experiences with Andrea Reindl from the Legacy Creative. We explore strategies for engaging clients and debunk the misconception that more content equals more value. We talk about the need for tailored experiences, clear communication, and the right business model. We also …
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