In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Bethany Smith, Chief Administrative Officer at Hobbspitality. Together they explore: Bethany’s journey from housekeeper to manager Optimizing housekeeping operations Fostering strong connections with guests The significance of core values in shaping company cu…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Jim DeVos, President of Best Beach Getaways. Together, they explore: Preparing vacation rental operations for the 2025 season The key to operational excellence The power of team dynamics Redefining branding in the vacation rental industry The significance of s…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Jim DeVos, President of Best Beach Getaways. Together, they explore: Key strategies for vacation rental managers to focus on during the offseason Effective ways to maintain and increase bookings during slower periods Approaches to staff training and developmen…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Stacy Wesson, General Manager at Cascara Vacation Rentals. Together they explore: Tackling staff burnout Converting second homes into vacation rentals The need for improved industry education Implementing new technology Stacy Wesson is General Manager at Casca…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Chris Wheeler, Owner of Scenic Stays. Together, they explore: How to book off-season rentals Using data to enhance the efficiency of housekeeping operations How to balance data insights with owner expectations in revenue management Chris is Owner of Scenic Sta…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Ginger Harrelson, co-owner and Corporate Counsel of Beachball Properties, and Scott Leggat, Director of Government Affairs and Advocacy at Inhabit IQ. Together they explore: The Alabama Tourism Protection Act Insights into navigating the legislative process Th…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Michael Friedman, CEO of The Simple Life Hospitality and Co-Founder of Vacation Rental University. Together, they explore: Why property managers need to consider themselves part of the hospitality industry How to avoid the most common vacation rental mistakes …

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Susan Tormollen, Former Director of Marketing at Expedia, Founder of Camp Do It and Head of Marketing at A Better Meal. Together, they explore: Why you need to measure every part of the customer lifecycle Successful marketing strategies in the VR space How to …

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Steve Caron, the Executive Vice President and Managing Director, Vacation Division at Inhabit. Together they explore: The importance of mindset Data-driven decision-making Embracing challenges The use of AI in the industry Creating exceptional guest experience…

In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by Elaine and Lance Stitcher, the co-owners of Seaside Vacations and Sales. Together, they explore: How to build a brand from day one The good, and the not-so-good, stories from their journey so far Why you can’t be afraid to let people go when they’re not worki…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Amber Hurdle, founder of Employer Brand Central. Together they explore: Maintaining employee engagement during change Emerging branding trends Creating a “Brand Bible” Challenges faced by women in business today Amber is the founder of Employer Brand Central, …

In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by John Stokinger, Director of Sales at Direct. Together, they explore: The camaraderie and communication of the vacation rental industry How some industry conferences could be improved to focus on education and cost efficiency Why it’s crucial for property mana…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Michael B. Rubin, General Manager of Streamline Vacation Rental Software at Inhabit. Together, they explore: Streamline’s recent innovations How good customer feedback provides a solid foundation for future innovation The upcoming Streamline Summit Since the b…

In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by John An, Founder and CEO at TechTape and President at Ohana Stay. Together, they explore: Why there is technology fragmentation in the industry How to implement tech solutions Revenue management in 2024 John is Founder and CEO of TechTape, providing short-ter…

In this episode of How We Grow, host Lynell Gordon is joined by Brian Olson of Beachcomber Vacation Homes. Together, they explore: The increasing trend of shortened booking windows The rebranding of Northwest Vacation Rental Professionals to VR Nation Fostering a culture of trust in your team Brian is the Owner of Beachcomber Vacation Homes, offeri…

In this episode of How We Grow, host Lynell Gordon is joined by Cara Shimizu of VR Decor. Together, they explore: How to make listing photos stand out Why you should make your property Instagrammable What colors rent well Cara is the owner of VR Decor, a specialist decorating company committed to helping short-term rental owners achieve maximum rev…

In this episode of How We Grow, host Lynell Gordon is joined by Randy Hall of Liquid Life Vacation Rentals. Together, they explore: Marketing to new owners Hiring the right people as you grow Targeting the right areas for growth Randy is Owner and Team Leader of Liquid Life Vacation Rentals, bringing over 25 years of marketing and small business ex…

In this episode of How We Grow, host Lynell Gordon is joined by Jessica Gillingham of Abode Worldwide. Together, they explore how to boost your reputation through: Crafting your own narrative Becoming an expert in the industry Communicating interesting information regularly with owners Jessica is Founder and CEO of Abode Worldwide, a specialist pub…

In this episode of How We Grow, host Lynell Gordon is joined by Fred Boothby of Enjoy Unique Stays. Together, they explore: The value of mentorship across the vacation rental industry Why you should view each business operation as a separate entity The opportunities for inspiration that come from opening up your home In 2019, Fred co-founded Enjoy …

In this episode of How We Grow, host Lynell Gordon is joined by Justin Ford of Breezeway. Together, they explore: Taking appropriate safety measures for hot tubs and pools Where the real risks lie with fire pits Guests’ increasing focus on safety Justin is the Director of Short-Term Rental Safety and Certification Programs Director at Breezeway, as…

In this episode of How We Grow, host Lynell Gordon is joined by Justin Ford of Breezeway. Together, they explore: Why accidents are so common in vacation rentals The most common causes of injuries and fatalities and how to prevent them The toxic mindset many are plagued with Justin is the Director of Short-Term Rental Safety and Certification Progr…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Mahwussh Alam, the CEO of One Perfect Stay. Join them as they: Dive into Mahwussh’s journey from starting in the vacation rental space during Airbnb's rise in Dubai to her aspirations of managing thousands of units across the Middle East Uncover the strategies…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Vickie Storm of iTrip. Together, they cover: Why to consider using a franchise model Key benchmarks when scaling a franchise Advice for switching to a franchise model How franchising often exceeds expectations Since 2016, Vickie has been involved with iTrip, i…

In this episode of How We Grow, host and vacation rental industry veteran Lynell Gordon is joined by Eric Goldreyer of bnbfinder. Together, they cover: Why property managers are driving direct reservations Eric’s advice for vacation rental managers: have a website How travelers are actively searching for the option to book direct Eric is CEO of bnb…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Adam Knight of Recreation Vacation Rentals. Together, they cover: The four ‘C’s of hospitality What makes good communication with owners How to grow when you can’t afford to hire new team members How negative experiences can improve your approach to hospitalit…

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Tim Woodward of Local Social. Together, they cover: Strategies for leveraging vacation rental analytics How to maximize property revenue in each quarter Demand and price sensitivity in revenue management Rental management differences in East versus West Tim se…

In this episode of How We Grow, host Lynell Gordon is joined by Lisa Stinnett of Inhabit. Together, they cover: ● Inhabit’s history from start-up to industry leader ● How Inhabit is bringing products from residential properties to vacation rentals ● How Inhabit is solving property manager pain points Lisa is CEO of Inhabit, a leader in both the vac…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Jim Bizily of I Love Vacations. Together, they cover: Why a solid team and inventory are key to successful growth How to refine hiring to ensure the right people are in the right seats Why it’s crucial to define your mission and goals early Jim Bizily is Found…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Lino Maldonado of BeHome 247 at the Streamline Conference 2023. Together, they cover: How to use technology wisely Why you should be aware of Hilton Hotel Group’s partnership with Tesla Why now is the time to introduce electric vehicle (EV) charging into your …

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Rachele Hobbs of Hobbs Realty at the Streamline Conference 2023. Together, they cover: How to achieve high guest loyalty Why you need to know your business goals to grow Hobbs Realty’s unique care offering: Hobbspitality Rachele is CEO of Hobbs Realty, a famil…

Join Lynell Gordon as she sits down with Tiffany Edwards of Coletta Consulting LLC to ask Governor DeSantis to veto Senate Bill 280. This bill should be vetoed because it: Will harm Florida tourism and property rights Lacks consumer protection measures Makes it harder for families to find accommodation due to its maximum occupancy rules Allows a ta…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by industry veteran Scott Leggat. Together, they cover: The current regulatory landscape facing short-term rentals The need for local alliances and trade organizations Why you can’t act like your business is safe from regulatory changes Scott is the Director of G…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by John Suzuki of Finding Better. Together, they cover: The importance of setting goals Fostering inclusivity in the workplace Finding joy in work and personal life With a history in the vacation rental industry, John is now an Author and Speaker, committed to tr…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Andy Newman of Newman Hospitality. Together, they cover: Why you need to learn how to delegate How Newman Hospitality has grown through playing The importance of knowing when to quit In 2014, Andy Founded Newman Hospitality, a Superhost on Airbnb and Premiere …

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Jodi Cleer of I Love Vacations. Together, they cover: How community relationships and technology can help with fast-paced growth Avoiding the growing pains that come from growing too fast The true heartwarming spirit of hospitality Jodi is Chief Marketing Offi…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Alex Zemianek of JZ Vacation Rentals. Together, they cover: How to sustainably grow a business Why knowing your end goal is imperative to growing your business The power of networking Alex is the Founder and CEO of JZ Vacation Rentals, one of the midwest’s lar…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by John Suzuki of Finding Better. Together, they cover: Why curiosity is key to growth How self-empowerment can change your life and your business Why change is not a bad thing With a history in the vacation rental industry, John is now an Author, Speaker, and Sa…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet. Together, they cover: Real estate misconceptions How to make the leap to real estate Managing two businesses in COVID Sarah is a Realtor at Red Key Realty Leaders, specializing in home sales in th…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Rachel Alday of Abode Luxury Rentals. Topics they cover: Organic business growth Fostering authentic relationships Opportunities to learn from mistakes Rachel Alday is the Co-Owner and Co-Founder of Abode Luxury Rentals, a Utah-based property management and va…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Francois Gouelo of Enso Connect. Topics they cover: The future of AI in hospitality Potential AI use cases Using AI to train your team Francois Gouelo is the Co-Founder and CEO of Enso Connect, a guest experience operating software that leverages smart home de…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Fred Cercena of GetAway Vacations.. Topics they cover: The importance of branding Marketing to existing clients Software for building relationships with guests Fred Cercena is the CEO and Founder of GetAway Vacations, Killington’s Premier Vacation Rental Compa…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Valerie Budd and Jessica Grogan from Rent Branson. Topics they cover: The importance of a good property management system Why you need to document and communicate your processes How Jessica learned to always ask questions Jessica Grogan is the Chief Operating …

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Tiffany Hobbs Wilson, Chief Operating Officer and BIC at Hobbs Realty. Topics they cover: Growing your inventory by homeowner acquisition Strategies for dealing with difficult homeowners Revenue management and dynamic pricing A Holden Beach native, Tiffany was…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales. Topics they cover: The Power of knowledge sharing in the vacation industry Ways to generate revenue for owners of vacation homes The concept of damage waivers and its benefits Douglas i…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Jennifer Mucha, President and Founder of Arrived. Join them as they: Explore how to grow in those early days out on your own Explain why you should research investors thoroughly before getting sucked in Discuss how to use software and why you shouldn’t overext…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Scott Jordan, Owner of Maui Life Realty. Topics they cover: What it’s like being a vacation rental property manager in the Maui area The tragedy of the Maui fires How property managers can help the victims Scott entered the Real Estate industry as an investor,…

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Matt Landau, Founder of VRMB. Topics they cover: The importance of mentorship for both aspiring and established vacation rental companies Why you need to tap into the knowledge base of others and grow your network Finding your passion, staying inspired, and te…

In this short episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Michael Godfrey, Owner of Michael’s Vacation Rentals. Topics they cover How Michael organically grew his vacation rental business Whether or not you should become a franchisee Why you should treat your homeowners like family Michael Godfrey is the Owner …

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Jed Stevens, General Manager and Co-Founder of Koloa Kai Vacation Rentals. Join them as they: Discuss how to grow your property management roster safely Highlight the importance of building a solid team Reflect on guests sharing big life moments with property …

In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Fiona Quinn, Senior Vice President at AvantStay. Join them as they Discuss the beauty of the vacation rental industry Explore some of the most meaningful memories created in properties Delve into why property managers need to be more involved with advocacy Out…