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Welcome to The Self Storage Show, hosted by Jim Ross. Jim is the owner of the self storage property management company, 3 Mile Storage Management. www.3milestorage.com On this podcast you'll find a mix of my 3 Mile Storage Management content and interviews with other self storage professionals. Join our community at: www.selfstoragecommunity.com Reach out directly to me at: jim@3milestorage.com Enjoy some amazing self storage gifts as a thank you for listening at: www.theselfstorageshow.com
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Jim Ross Meskimen

Jim Ross Meskimen

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This is the channel where you can hear the Jim Meskimen Podcast, which features impressionist Jim talking about all kinds of stuff and occasionally talking to other professionals. Theme by Jim Meskimen.
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show series
 
In this episode of "3 Minutes With 3 Mile," we take you through the process of renting a self-storage unit from your own facility online to test the customer journey. Discover the insights gained from experiencing your rental process firsthand and learn how to identify and resolve potential issues to enhance customer satisfaction. This exercise can…
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In this episode of "3 Minutes With 3 Mile," we explore the benefits of adding your self-storage units as products on your Google My Business Profile. Discover how this simple optimization can improve your listing's visibility, attract more customers, and provide detailed information about your offerings. Learn practical tips on how to effectively s…
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In this episode of "3 Minutes With 3 Mile," we dive into the power of self-storage podcasts as a valuable learning tool. Discover how tuning into industry-specific podcasts can provide you with insights, strategies, and tips from experts to help you enhance your self-storage operations. Learn how to leverage this resource to stay informed, inspired…
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In this episode of "3 Minutes With 3 Mile," we explore the benefits of creating friendly competition alliances with other local self-storage locations. By forming partnerships and referring customers to each other for a referral fee, you can ensure that customers always find the right unit size, even if it’s not at your facility. Learn how these al…
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In this episode of "3 Minutes With 3 Mile," we invite you to join "Q&A w/ Jim&Jim," where Jim Ross and Jim Mooney Jr. go live with members of the self storage community to answer questions and discuss all things self storage. Tune in every other Friday for an hour of insightful conversations starting at 12:00pm EDT. Register now at: https://3milest…
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In this episode of "3 Minutes With 3 Mile," we discuss the importance of maintaining transparency in your self-storage business's Profit & Loss (P&L) statements by using a proper chart of accounts. Learn how clear and detailed financial reporting can enhance your decision-making, improve financial health, and build trust with stakeholders. We’ll sh…
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In this episode of "3 Minutes With 3 Mile," we discuss the importance of frequently updating your Google Business Profile to optimize your self-storage facility's online presence. Learn how regular updates can improve your visibility, attract more customers, and enhance your business's reputation. We'll share practical tips on what to update and ho…
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In this episode of "3 Minutes With 3 Mile," we discuss the impactful gesture of placing Thank You Bags inside recently rented units. These bags can include a lock, a thank you card, a card requesting a review, and even a gift card. Learn how this simple act of appreciation can significantly enhance customer satisfaction and retention. If you're int…
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In this episode of "3 Minutes With 3 Mile," we celebrate the incredible self-storage managers who go above and beyond every day. These managers are practically superheroes, handling everything from customer service to maintenance with exceptional skill and dedication. Learn why it's crucial to acknowledge their hard work and the positive impact it …
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In this episode of "3 Minutes With 3 Mile," we explore the exciting future of call centers and how AI is set to revolutionize customer service in the self-storage industry. While we aren't using AI call center agents just yet, the technology is on the horizon and promises efficient, accurate, and 24/7 customer support. Discover the potential benefi…
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In this episode of "3 Minutes With 3 Mile," we explore the importance of conducting simple facility walkthroughs and pulling rent variance reports to optimize your self-storage operations. Discover how these straightforward audits can reveal hidden inefficiencies and boost your bottom line. We'll share practical tips on what to look for during a wa…
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In this episode of "3 Minutes With 3 Mile," we explore the crucial role of high-quality photos in optimizing your self-storage business's online presence. Discover how strategically taken photos can enhance your Google Business Profile, Sparefoot listings, Apple Maps presence, and even your website. Learn practical tips on capturing the best images…
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In our latest episode of "3 Minutes With 3 Mile," we dive into a real-life story from one of our recent takeovers in Colorado. Just days into managing a new self-storage site, we faced an unexpected challenge when someone ran over a fire hydrant and knocked down our security gate! Tune in to hear how we swiftly managed the crisis using a custom inc…
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In the educational session titled "Exploring AI with Jim Ross & Nikky Kho," Jim shares his journey into AI and outlines the session's goals, which are geared towards making AI approachable for beginners. Nikky, focusing on his role as a teacher, sets an ambitious goal to educate a million people about AI. The presentation is designed to be accessib…
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🚀 Catch a glimpse of the insightful Q&A session with Jim&Jim, as they delve into the realms of AI, property management, and cutting-edge marketing strategies. In this brief highlight, experience the fusion of expertise and innovation, emphasizing the critical role of adapting to change and harnessing technology for enhanced business operations. 🏠 N…
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🚀 𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐢𝐧𝐚𝐮𝐠𝐮𝐫𝐚𝐥 𝐞𝐩𝐢𝐬𝐨𝐝𝐞 𝐨𝐟 𝐐&𝐀 𝐰/ 𝐉𝐢𝐦&𝐉𝐢𝐦! Industry veterans Jim Ross and Jim Mooney Jr. dive into a wealth of insights for self-storage professionals. From embracing change and experimentation to the crucial role of customer service and innovative marketing strategies, this episode is packed with valuable takeaways for owners, operators…
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🏘️ Vanessa Vanessa Rovekamp's Transition to Self-Storage Vanessa recounts her journey from the real estate sector to self-storage, a move inspired by the burgeoning opportunities in marketing and technological advancements within the industry. She shares her enthusiasm for harnessing automation to enhance lead generation and operational efficiencie…
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🎙️ Introducing Luke and Jane Sauls of Sauls Storage Group Join host Jim Ross on the Self Storage Show as he dives into an insightful conversation with Luke and Jane Sauls from the Sauls Storage Group. Discover their strategic expansion from self-storage brokerage into the realms of construction and development within the industry. 🏗️ The Journey of…
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🔒 Vendor Spotlight: Introducing Mark Cieri of Storage Defender Join host Jim Ross on "The Self Storage Show" for a special vendor spotlight featuring Mark Cieri, CEO of Storage Defender. This episode dives into the innovative integration of smart technology in self-storage units, marking a significant shift towards enhanced security and tenant sati…
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🏢 𝐄𝐱𝐩𝐥𝐨𝐫𝐢𝐧𝐠 𝐌𝐚𝐫𝐤 𝐌𝐚𝐠𝐮𝐢𝐫𝐞'𝐬 𝐒𝐞𝐥𝐟-𝐒𝐭𝐨𝐫𝐚𝐠𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Join us on "The Self Storage Show" as host Jim Ross delves into a conversation with Mark Maguire, a partner at Bluefin Capital. Mark shares his insights and experiences from over three years in the self-storage industry, including the challenges and growth he's witnessed in shifting market condition…
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🏝️ 𝐌𝐞𝐞𝐭 𝐑𝐲𝐚𝐧 𝐒𝐦𝐨𝐥𝐚𝐫𝐳: 𝐒𝐞𝐥𝐟-𝐒𝐭𝐨𝐫𝐚𝐠𝐞 𝐈𝐧𝐯𝐞𝐬𝐭𝐨𝐫 In this episode of "The Self Storage Show," host Jim Ross introduces Ryan Smolarz, who has been actively involved in self-storage facilities since 2018 and has recently initiated a fund targeting doctors as primary investors. Residing in the US Virgin Islands, Ryan brings a unique perspective to the world…
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🎙️ 𝐇𝐨𝐬𝐭 𝐚𝐧𝐝 𝐆𝐮𝐞𝐬𝐭 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧: 𝐀 𝐃𝐞𝐞𝐩 𝐃𝐢𝐯𝐞 𝐢𝐧𝐭𝐨 𝐒𝐞𝐥𝐟-𝐒𝐭𝐨𝐫𝐚𝐠𝐞 Join host Jim Ross on "The Self Storage Show" for an insightful episode featuring Mark Poole from Liberty Investment Properties. With 12 years in the self-storage industry, Mark brings a wealth of experience and knowledge in various aspects of self-storage operations, including managemen…
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🔄 𝐓𝐡𝐞 𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐄𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐒𝐞𝐥𝐟-𝐒𝐭𝐨𝐫𝐚𝐠𝐞 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 Join us in this engaging discussion that delves into the transformation of the self-storage industry. Witness the shift from traditional storage facilities to modern operations equipped with cutting-edge technology. This transition is a response to the growing need for competitiveness and meeting…
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🌏 𝐅𝐞𝐫𝐧𝐚𝐧𝐝𝐨 𝐀𝐧𝐠𝐞𝐥𝐮𝐜𝐜𝐢: 𝐅𝐫𝐨𝐦 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐭𝐨 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 𝐌𝐨𝐠𝐮𝐥 In this episode, meet Fernando Angelucci, CEO and Senior Managing Partner of Self-Storage Syndicated Equities. Discover Fernando's transition from an engineering background to real estate investment, inspired at age 16 by "Rich Dad Poor Dad." His diverse real estate experience spans from sing…
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🏢 𝐌𝐞𝐞𝐭 𝐏𝐞𝐝𝐫𝐨 𝐅𝐥𝐨𝐫𝐢𝐝𝐚: 𝐒𝐞𝐥𝐟-𝐒𝐭𝐨𝐫𝐚𝐠𝐞 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐕𝐞𝐭𝐞𝐫𝐚𝐧 Join Jim Ross, host of the Self Storage Show, as he welcomes Pedro Florida, CEO of Trojan Storage and a member of the California Self Storage Association's board. This episode is set to delve into Pedro's vast experience in the self-storage industry, offering valuable insights from his two-decade …
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