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Planning a trip to Lisbon and wondering where to stay? In this episode, Paul and Tori take you on a tour of Lisbon’s beautiful neighborhoods, talking about what makes each one unique and what travelers should expect if they stay there. To get the complete show notes for this episode, visit tolisbonwithlove.com. Follow us on Instagram and Facebook.…
 
If countries have signature sounds, Portugal’s is the fado. A sound of longing, fado is an important part of the Portuguese identity and a great way to understand more about its culture. Join Tori and Paul as they dig into what fado means, tell you about fado songs that they love and take you behind-the-scenes at Duque da Rua, their favorite fado b…
 
Join Paul and Tori as they take you on a tour of their favorite bars in Lisbon and treat you to a special interview with Ze Robertson of Cinco Lounge. Ze talks about Lisbon’s growing and evolving craft cocktail culture, and even gives Paul a lesson on how to make a Charlie Brown. To get the complete show notes for this episode, visit tolisbonwithlo…
 
Walking the hills of Lisbon will get you thirsty, and Paul and Tori have a few ideas about what you should drink when you’re in Lisbon. Join them as they chat Portuguese soda, beer, wine and, of course, port wine. To get the complete show notes for this episode, visit tolisbonwithlove.com.Follow us on Instagram and Facebook.…
 
You've made it to the the beautiful city of Lisbon, now where do you go to eat? Paul and Tori take you inside some of their favorite restaurants in Lisbon and treat you to an interview with João Gomes, the owner of Imperial de Campo de Ourique (Tasca do João). But first...dessert! To get the complete show notes for this episode, visit tolisbonwithl…
 
There are few things greater in this world than Portuguese food. From delicious soups to incredibly fresh fish, eating in Lisbon is pure pleasure. Join Paul and Tori as they guide you through the different types of Portuguese restaurants, go over what you’ll find on a typical menu and even teach you some words in Portuguese to get by. To get the co…
 
Thinking about making Lisbon your next vacation destination, but wondering what it has to offer? Join Paul and Tori as they take you on a tour of this great city and show you what to see and do in Lisbon. They’ll even share some important tips that will have you traveling Lisbon like a pro. To get the complete show notes for this episode, visit tol…
 
In this episode, hosts Paul and Tori explain why they go to Lisbon, Portugal each year and why it is so special to them. They give their top three favorite things to see and do in Lisbon, and even take you on a trip to a ginjinha. To get the complete show notes for this episode, visit tolisbonwithlove.com.Follow us on Instagram and Facebook.…
 
Speaker: Giles Colborne In this talk we’ll look what algorithms are good for, and where they fall down. It’ll discuss what it means to design a service using algorithms and the skills you’ll need to develop and adapt if you’re to thrive in the next era of experience design.
 
The Structure of Discourse in Human-Computer Interaction Speaker: Abi Jones Abi Jones compares human-to-human and human-computer conversation and interaction, introducing you to the conversational machines in your life and those to come. Learn what makes for great human-computer speech interaction from the first turn to the last, how computers inte…
 
Speaker: Adam Connor By understanding what principles are and where they come from we can move beyond the lists of best practices and heuristics we’re all familiar with and create unique, consistent experiences. Inconsistency is one of the most common points of breakdown and frustration in the interactions and experiences we have. Whether we’re int…
 
Speaker: Per Axbom Adopting techniques from behavioral sciences we are, as UX practitioners, becoming ever better at nudging users to perform the tasks we want them to perform. But when we remove all barriers and deliver the fairy-tale experience of requiring minimal brain capacity to move forward, we are in fact abandoning our promise of allowing …
 
Speaker: Melissa Perri Over the past few years there’s been a push in the product development world to “make products that people love”. A great User Experience is now essential to creating a successful product. While many companies focus on having the best design and the greatest experience, they are still missing the most important step in produc…
 
Speaker: Stephanie Rieger In this presentation we explore some of the fascinating and innovative services that are re-shaping the internet at the hands of consumers in emerging economies. Driven by mobile, the power of personal relationships, and the breakneck pace of globalisation, these services provide a glimpse into the business models, opportu…
 
Speaker: Amber Case In this presentation, Geoloqi co-founder Amber Case will take you on a journey through the history of calm technology, wearable computing, and how developers and designers can make apps “ambient” and inspire delight instead of constant interaction. This talk will focus on trends in wearable computing starting from the 1970’s-201…
 
Speaker: Denise Jacobs Despite the prevalent mythology of the lone creative genius, many of the most innovative contributions spring from the creative chemistry of a group and the blending of everyone’s ideas and concepts. How can we best leverage this collective wisdom to generate creative synergy and co-create? Let’s look at the process of recogn…
 
Josh Clark What if this thing was magic? The web is touching everyday objects now, and designing for the internet of things means blessing everyday objects, places, even people with extraordinary abilities—requiring designers, too, to break with the ordinary. Designing for this new medium is less a challenge of technology than imagination. Sharing …
 
Stephen Wendel Do your users fail to engage with your app, or don't follow through on their goals? Steve Wendel, the Principal Scientist at HelloWallet and author of Designing for Behavior Change, will present the three main strategies you can use to support behavior change: building habits, informing choices, or cleverly restructuring problems to …
 
Mike Atherton This is not your usual UX talk. It’s a little about information architecture, a bit about content strategy, but mostly it’s about how we can use information floating around the web to build content-rich products, and how we should try harder to weave our work into the fabric of the network. Linked Open Data lets us expose, share, and …
 
Marissa Phillips About a year ago, most people didn’t know that Facebook had a separate app for messaging, and Messenger didn’t offer much that you couldn’t already get from the Facebook app. Since then, Messenger was completely redesigned, and it’s now used by millions of people. Learn how the team approached the task of redefining Messenger and s…
 
Abby Covert What does a restaurant menu, a business to business sales process and an eCommerce website have in common? All of these things involve structuring information for an audience to understand. And while the audience and context may change, the practice of seeing our way through the associated complexities and iterations does not. Informati…
 
Brad Frost Our interfaces are going more places than ever before, so it's essential to break UIs into their atomic elements in order for us create smart, scalable, maintainable designs. This session will introduce atomic design, a methodology for creating robust interface design systems. We’ll cover how to apply atomic design to implement your very…
 
Speaker: Margot Bloomstein Online experiences can be fast, efficient, easy, orderly—and sometimes, that’s all wrong! Users click confirm too soon, miss important details, or don’t find content that aids conversion. In short, efficient isn’t always effective. Not all experiences need to be fast to be functional. In fact, some of the most memorable a…
 
Umesh Pandya "Investigate what it would be like for a young vision impaired person, to travel London’s transport network in the near future.” In this lightning talk, Umesh Pandya will share the story behind Wayfindr and how ustwo and the Royal London Society for Blind People designed and validated a system that helps vision impaired people move thr…
 
Speaker: Nicole Fenton Words shape our ideas, how we see the world, and how we relate to each other. In this session, Nicole will talk about writing—an often invisible partner and material in the design process. You’ll learn how to communicate behind the scenes to define what you’re making, prototype quickly, gather consensus, build clarity, and sh…
 
Speaker: Stephen Hay There's a fine line between persuasion and deception. On the web, that line is frequently crossed. Sometimes purposefully, sometimes unwittingly. The best way to avoid falling prey to those attempting to deceive (or accidentally becoming the deceiver) is to be able to recognize the techniques yourself. Find out how people decei…
 
Speaker: Josh Seiden Imagine you have a limited budget, a disruptive idea for a social-networking product, and a short timeline to get your vision built and launched. How do you know if your idea will work, without burning through all your time and money? In this session, we’ll take a deep dive into a recent project to see how we went from idea to …
 
Speaker: Lisa Welchman If this is the information age, what special role do information and user experience architects and play? The rise of industrial aged forced changes in supply chain management for physical goods. What changes do we need to make in the information supply chain in order to make sure information gets to the right, person, in the…
 
Speaker: Jared Spool We are in an age where poor user experiences become the focus of nationwide attention. One doesn’t need to look beyond recent catastrophes, such as Apple’s iOS6 Maps, Healthcare.gov, and the demise of Blackberry’s smartphone to see the necessity of getting the experience right. Yet, what do we know about ensuring our next desig…
 
Speaker: Jess McMullin Many governments are dealing with today’s challenges using tools from the last century. UX design (and designers) can help meet those challenges and make a difference in our communities, in our nations, and in the daily lives of regular people.The public sector needs better design, from making forms, processes, and official w…
 
Speaker: Steve Baty The questions we ask ourselves at the idea generation stage of design play a critical role in the nature of the ideas generated. Bold questions beget bold ideas; and incrementalism begins in the same way. In this talk we will look at how problem framing and reframing can impact the ideas teams generate, and how problem statement…
 
Speaker: Bill DeRouchey The most significant things are often hidden in plain sight. In the world of design and technology, it’s the button. Let’s take a 100 year tour of the history of the button to see how it’s changed how we think, understand and interact with the world. Products, movies, advertisements and more will reveal how we evolved from a…
 
Speaker: Christina Wodtke The web world thinks of game design as the next silver bullet, and companies are slapping badges and progress bars over every annoying thing they wish users to do. But as users tire of everything looking like a game, “gamification” is starting to get discarded as just another fad.. Games have been core to human experience …
 
Speaker: Jason Grigsby Windows 8. Chromebook Pixel. Ubuntu Phone. These devices shatter another consensual hallucination that we web developers have bought into: mobile = touch and desktop = keyboard and mouse. We have tablets with keyboards; laptops that become tablets; laptops with touch screens; phones with physical keyboards; and even phones th…
 
Speaker: Russ Unger I’ve worked for a lot of idiot managers in my career. And then, one day, after I had become a manager, it dawned on me: Now I’m the idiot! You see, most of my career has been an exercise in “trial by fire.” This process worked well when I was a designer and was trying to master the art of the task flow, site map, wireframe, prot…
 
Startups; coworking; traction; lean everything. Traditional forms of work are breaking down and reforming into new models, and entrepreneurs carry the torch of change. At the same time, the UX field has matured and become more stable and specialized, often pushing UX into an execution function. The costs of starting a new product have never been lo…
 
Speaker: Mike Monteiro Designers have a responsibility, not only to themselves and to their clients, but also to the wider world. We are designers because we love to create, but creation without responsibility breeds destruction. Every day, designers all over the world work on projects without giving any thought or consideration to the impact that …
 
When something new comes along, it’s common for us to react with what we already know. Radio programming on TV, print design on web pages, and now web page design on mobile devices. But every medium ultimately needs unique thinking and design to reach its true potential. Through an in-depth look at several common web interactions, Luke will outline…
 
Speaker: Oliver Reichenstein Learning to design is, first of all, learning to see. Designers see more, and more precisely. This is a blessing and a curse — once we have learned to see design, both good and bad, we cannot un-see. The downside is that the more you learn to see, the more you lose your “common” eye, the eye you design for. This can be …
 
Speaker: Aarron Walter Big data is helping many industries discover new insights creating smarter companies, and now it’s empowering UX practitioners to see patterns in mountains of data. Customer feedback, trends in support issues, analytics, usability test notes, customer interview transcripts, tweets, blog comments and more can be connected and …
 
What is it that delights users? And how can you measure the return on investment of creating interfaces that make users smile? I’ve interviewed experts and users and come up with some surprising findings that will help you plan and design better user experiences and focus your attention where its really needed.…
 
Speaker: Karen McGrane You don’t get to decide which device people use to access your content: they do. By 2015, more people will access the internet via mobile devices than on traditional computers. In the US today, nearly one-third of people who browse the internet on their mobile phone say that’s the only way they go online—in many countries, th…
 
Speaker: Kelly Goto Addiction or devotion? The complexity of our relationships between connected experiences, devices and people is increasing. Design ethnographer Kelly Goto presents underlying emotional indicators that reveal surprising attachments to brands, products, services and devices. Gain insight into the future of UX and understand the im…
 
Speaker: Dan Saffer The difference between a good product and a great one are its details: the microinteractions that make up the small moments inside and around features. How do you turn on mute on your phone? How do you know you have a new email message? How can you change a setting? All these little moments–which are typically not on any feature…
 
Speaker: Claire Rowland “Siri, did I leave the oven on?” The idea of the connected home has been around for 40 years or more, but has never taken off as a mass market proposition. But this is changing. Mainstream retailers are starting to bringing out connected home hardware and services to help consumers understand and control their energy use and…
 
Speaker: Jon Kolko Our material is less then 25 years old. HTML was invented in 1990, and most of us have enjoyed building with it since. Many of us actually helped invent it, or parts of it: the HTML specification, advancements in client-side scripting, new device platforms, new possibilities. We have an intimacy with the material, in the same way…
 
Speaker: Bill Buxton In 1991 Mark Weiser published what is now a classic paper, The Computer for the 21st Century. In it, he laid the foundation for what has become known as Ubiquitous Computing, or UbiComp. Ironically, by having the word "Computer" in the singular, the title of his paper is at odds with the content, since the whole point is that w…
 
Speaker: Gerry McGovern Why the tiny tasks in the Long Tail get in the way of the top tasks of the Long Neck—and what to do about it. All websites are made up of a series of customer tasks. Some—the top tasks—are much more important than others—the tiny tasks. Unfortunately, many organizations spend more of their time on the tiny tasks than on the …
 
Speaker: Jeff Gothelf Designers have long relied on heavy documentation to communicate their vision for products and experiences. As technology has evolved to offer more complex and intricate interactions, the deliverables we've been creating have followed suit. Ultimately though, these deliverables have come to serve as bottlenecks to the creation…
 
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