Professor Michael Dues from University of Arizona delivers the sixth of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode we learn that goals that appear simple on the surface actually have many layers, with each concealing many needs. Add a key skill to successfully manage conflict by …

Professor Michael Dues from University of Arizona delivers the fifth of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode, we learn how emotions, even when powerfully felt, do not have to derail your attempts to manage or resolve a conflict. This lecture describes the role these "intern…

Professor Michael Dues from University of Arizona delivers the forth of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode, Professor Dues talks on how conflict arises not so much out of differences between parties, but in how those differences are perceived by each side. Gain fresh insi…

Professor Michael Dues from University of Arizona delivers the third of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode, meet the founder of modern conflict management theory, whose research resulted in a far different approach then that envisioned from the adversarial perspective. Hi…

Professor Michael Dues from University of Arizona delivers the second of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode you will hear how recognition of conflict and its costs goes back to the philosophers of ancient Greece. Grasp both the advantages and disadvantages of the system t…

Professor Michael Dues from University of Arizona delivers the first of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this introductory lecture, Professor talks about how the study of conflict management has made enormous strides since the mid-21th century. Learn what conflict is, why it is inev…