Welcome to Safety Chats! If it is tough for you to keep up with what’s new and best practices in the realm of transportation safety management and reporting, you need to listen to seasoned aviator Dr. Jason Starke every week. Jason will help you learn more about healthy and robust safety cultures in aviation and transportation organizations. You'll also keep up with safety topics and get your weekly updates in less than 30 minutes with focused and curated discussions.
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Navigating the Unpredictable: Why Complex Systems Defy Prediction
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13:46
In this episode, Jason Starke explores the unpredictability of complex systems, using the example of raising children. Drawing on insights from John Gall’s System Antics, he challenges the concept of “predictive safety” in aviation, emphasizing that while we can’t fully predict complex systems, monitoring risk controls can help identify issues earl…
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Is Safety Culture Measurable Without Surveys?
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19:02
Jason Starke explores an intriguing question: Is it possible to measure an organization’s safety culture without relying on a formal survey? Jason shares insights and practical observations from his experience and proposes key indicators to gauge safety culture effectively. Tune in to learn more about the impact of leadership engagement, the physic…
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Beyond the Numbers: Statistics That Drive Safety
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19:09
Jason Starke dives into the world of statistics and how it plays a vital role in safety management. Whether it's understanding standard deviations, running t-tests, or using correlation coefficients, Jason breaks down complex concepts into practical, real-world applications for safety managers. You'll learn how to make sense of data, set meaningful…
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The Leadership Trap: How Over-Commitment Can Harm Safety
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12:34
In this episode, Jason dives into a topic inspired by an article about Unethical Pro-Organizational Behavior. He explores how a strong commitment to an organization can sometimes lead to unintended consequences—specifically, actions that may be unethical or unsafe, all in the name of benefiting the organization. Jason breaks down the differences be…
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Hazards vs. Risk: The Power of Semantics in Aviation Safety
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In this episode of the Safety Chat Podcast, Jason delves into the critical importance of semantics in aviation safety, particularly focusing on the distinction between "hazards" and "risk." He explains how words like these, though often used interchangeably, carry specific meanings that are vital to understanding and improving safety management sys…
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Staying Safe in the Skies: A Guide to Weather Hazards
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22:55
In this episode, Jason delves into the common hazards of clear air turbulence, thunderstorms, and extreme heat. Drawing from his meteorology expertise, he provides practical safety insights for aviation professionals and enthusiasts. From understanding atmospheric currents to protecting ground crews during severe weather and managing heat risks, Ja…
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Navigating Fairness in Organizational Responses
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14:22
This podcast episode discusses fairness within organizations, focusing on distributive and procedural justice. The host, Dr. Jason Starke emphasizes the need for formal procedures and policies to ensure fair responses to events like errors or violations. He highlights the importance of a just culture and recommends using resources like the GAIN Fou…
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Creating a Culture of Safety - Part 2
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17:59
This week's podcast, hosted by Mark Myers, features Part 2 of the engaging conversation with Jim Adams on safety leadership and risk management. They delve into creating a learning organization from top to bottom, emphasizing accountable leadership's crucial role. Jim emphasizes the significance of listening, empathy, humility, and continuous learn…
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Creating a Culture of Safety - Part 1
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19:06
In Part 1 of this week's podcast, Mark Myers and Jim Adams discuss safety leadership. Jim, an industry expert, shares his journey from flight nurse to CEO, highlighting the importance of a safety-driven culture over regulatory compliance. The conversation focuses on accountable leadership and the challenges in maintaining effective safety practices…
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Balancing Passion and Participation
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In this podcast we delve into the "Too Much of a Good Thing" effect, abbreviated as TMGT, relating it to organizational behavior and safety management. The discussion touches on Aristotle's perspective on moderation, leader humility's impact on followers, and the danger of excessive passion in safety management. The central idea is that while passi…
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The Global Impact of Aviation Standards and Beyond
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This podcast discusses the historical background of aviation standardization, particularly focusing on the Chicago Convention of 1944, where 52 countries met to create a framework for global aviation cooperation. It emphasizes the importance of standardization in air navigation to prevent conflicts and ensure safety. The discussion then shifts to s…
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Understanding Risk Assessment Mathematics
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Join host Jason in Anaheim as he delves into risk assessment math. From marathon rankings to risk prioritization, Jason explores nominal, ordinal, interval, and ratio measurements. Learn why ordinal numbers need careful handling and how bounded scales enhance precision. Gain practical tips to elevate safety practices in your organization. Contact S…
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Attribution Theory in Safety Management
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Host Jason explores Attribution Theory, investigating how people assign both external and internal factors to individual behaviors. He examines distinctiveness, consensus, and consistency, illustrating their impact on our interpretations of behavior causes. Jason stresses the significance of incorporating these dimensions into safety management sys…
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In Pursuit of Just Culture
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Host Jason reflects on incidents like the tragic case of Nurse Redonda Vaught, who faced criminal charges after a medication error led to a patient's death. By examining failures in controls and the reliance on humans as the last line of defense, the podcast prompts listeners to reconsider approaches to risk management and emphasizes the importance…
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The Information Black Hole
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Explore captivating insights into black holes from the U.S. National Science Foundation. Uncover the correlation between the formidable characteristics of black holes and the organizational phenomenon termed the "Information Black Hole." Shedding light on how overlooking safety concerns and personal challenges can affect one's self-esteem. Informed…
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Beyond Attention Bias
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Explore the intricate web of attention bias and fundamental attribution error. Discover how the Safety 2 approach challenges conventional safety thinking, encouraging a shift in focus from the negative to the positive, and learn innovative ways to capture and leverage everyday heroic actions for system improvement. Your daily adaptation and resilie…
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Learning from the Past
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Link the fates of iconic organizations to their ability to adapt and learn. Unravel the significance of organizational learning, its role in safety management, and the pivotal impact of leadership styles. Explore the depths of Absorptive Capacity Theory, understanding how organizations recognize, assimilate, and apply valuable information to foster…
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Exploring Safety Management Objectives
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Delve into the importance of setting smart objectives, drawing parallels with personal New Year's resolutions. Discover practical tips on establishing safety performance objectives, involving stakeholders, and overcoming challenges. Learn how to monitor progress effectively, communicate with leadership, and foster a culture of continuous improvemen…
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Part 2: Navigating Safety and Compliance with BASC Founder Rick Malczynski
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22:32
In part two of this engaging conversation, Jason discusses the world of safety with Rick Malzinski, the President and Founder of the Business Aviation Safety Consortium (BASC). They delve into the unique aspects of BASC, exploring its commitment to continuing education and partnerships with operators. Rick shares insights into the training programs…
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Part 1: Navigating Safety and Compliance with BASC Founder Rick Malczynski
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In this episode, we have a special guest, Malczynski, President and Founder of the Business Aviation Safety Consortium (BASC). Rick shares insights into his remarkable journey from a Navy background to becoming an airline pilot and the visionary leader behind BASC. Discover how BASC, with its unique approach to SMS and operational compliance, goes …
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The Dance of Humans and Technology
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In this episode, the focus is on the Actor Network Theory and its connection to sociotechnical systems. Exploring the interplay between humans and technology in the workspace, the podcast delves into how the objects, including software, can influence human actions, and vice versa. Join the conversation to navigate the delicate balance between human…
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Navigating Systems for Safer Outcomes
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Discover how communities self-organize in times of crisis and the parallels in organizational safety management systems. The podcast encourages a systems thinking approach and highlights the crucial role of strong leadership. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safe…
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Navigating the Media Maze
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In the latest episode of the Baldwin Safety Chat Podcast, join host Jason as he delves into the critical realm of media emergencies within safety management. Drawing from personal experiences, Jason explores the power of Agenda Setting Theory in shaping external and internal perceptions of an organization during crises. Learn how to frame communica…
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Season 3 Preview: Exploring Safety and Excellence in Aviation
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We begin the episode providing insights into the recent developments involving Baldwin Aviation's acquisition by Portside Group and the benefits of the acquisition, including increased professional development and support capacity, especially in terms of software development. The podcast goes on to highlight what you can expect in Season 3: a conti…
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The Art of Safety Leadership: Navigating the Dynamics of Power and Influence
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In this episode, we delve into the topic of power and its resonance within the realm of safety management. The discussion emerges from conversations with fellow safety managers, highlighting the pivotal question of the power that safety managers possess and the ability of safety managers to influence and enact change. We'll introduce the six distin…
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Exploring Multipliers in Safety Performance Monitoring
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13:24
In this podcast episode, a continuation of the SPIs series from last week, the focus shifts to the concept of using multipliers for improved safety metric measurement. The host, Jason Starke, emphasizes the significance of utilizing rates as a more accurate way to monitor safety performance, accounting for operational variations. The key idea here …
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Understanding Risk Controls for Safer Outcomes
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18:24
In today's episode, we explore the concept of "Alert Levels" or "Triggers" and how they play a crucial role in monitoring the performance of risk controls. We discuss insights into the challenges faced by organizations in measuring against objectives and achieving desired outcomes. Drawing parallels to gauges in a cockpit or a car, Dr. Starke expla…
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Maximizing Output, Minimizing Risks: Unraveling the Dynamics of Systems
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24:28
In this episode, we explore the theory of constraints and its application to our work in identifying failures or potential failures in systems. The theory of constraints suggests that the total output of a system is limited by its most constraining element. We apply this concept to various systems, such as flight departments, airlines, and maintena…
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Decoding Systems Failure in Safety Management
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19:49
This podcast explores the concept of organizations as systems, consisting of interconnected subsystems and the challenges and intricacies of managing safety within this complex web of systems. Gain a fresh perspective on incident and accident investigations, and why simply attributing blame to human error may not be sufficient. We explore the impor…
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A Deep Dive into a Safety Manager's Role
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In this episode, we embark on a thought-provoking discussion inspired by recent events. Our host reflects on the tragic loss of Stockton Rush and the Ocean Gate submersible Titan, which was on a mission to explore the Titanic wreckage. While the incident has made headlines, our focus goes beyond the tragedy. Join us as we challenge the notion that …
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Safely Navigating the Heat: Strategies for Outdoor Operations in High Temperatures
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In this episode, we discuss the impact of heat on workers who don't have the luxury of a climate-controlled environment. We gain a greater understanding of the dew point and how it affects the efficiency of sweating and evaporation. We then delve into signs of heat stress and urge listeners to take preemptive measures, including implementing a poli…
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Ripple Effect: Consequences to the System
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19:26
Organizations tend to react really quickly when something goes wrong in their systems. They jump to find a solution without taking the time to fully understand how the system works. This can lead to too many rules and regulations in the work environment, making things overly complicated. Dr. Jason Starke shares interesting examples of how this kind…
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FBOs & Interface Management
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21:10
Interface management is the process of effectively managing and understanding the interactions and connections between different entities or systems to mitigate risks and ensure smooth operations. For flight operations and FBOs (Fixed Base Operators), certain events or circumstances within an FBO can lead to risks or issues that may affect flight o…
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Perception vs. Reality: Examining the Link
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16:35
Is Perception equal to Reality? A concise answer won't suffice when grappling with the complex question of whether perception truly mirrors reality. Jason Starke, Ph.D, was confronted with this dilemma during a live training event. Join him as he explores aviation scenarios, where leadership had the chance to recognize human factors that were compr…
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Consequences of Clumsy Procedures and More
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The full title of this podcast is "Consequences of Clumsy Procedures and the Importance of Work as Done Disclosures." Host Jason Starke, PhD talks about the rush to judgement when we deviate from a procedure that doesn't cover 100 percent of any given situation. Resources: Dave Huntzinger - Procedural Non-Compliance - Steven Shorrock, editor of the…
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Host Jason Starke has a conversation with Tim Aldridge, Director of Safety for a Part 91 and Part 145 operator currently go through significant operational changes. The conversation includes the opportunities and challenges presented as operations are merged. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin…
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Reflections on SMS & Leadership
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14:46
Following presentations at Heli-Expo '23, Jason Starke, Ph. D shares thoughts about safety management and leadership similarities in the worlds of rotor wing and fixed wing flight. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinS…
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Safety Performance Monitoring Made Simple
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16:20
Safety performance monitoring is best combined with some form of measurement. Listen in to a timely discussion that includes the importance of collecting the right data to measuring progress against thoughtful, pre-set objectives. Safety Management Software is a productive way to guide teams in the administration of a safety program and answer the …
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Communication Check-in
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15:06
Information is a powerful tool when communicated accurately, timely and appropriately. For safety managers and other leaders, conveying information while giving direction and providing empathy can be a challenge. This episode examines three elements of MLT - Motivating Language Theory (Sullivan, 1988) and suggests how leadership can have a direct a…
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Normalization of Deviance
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This week we discuss how little events lead up to big events. Specifically, as we go through the work day, we may minimally adjust and alter what we're doing. Each little change is a step down the path of deviance. The further we go, the more an action is normalized. As we continue on this course and away from procedures and policies, we are normal…
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Safety Controls, Snow, and Finding a Way
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15:33
Finding the balance between production and protection in the workplace involves safety controls in a safety management system. This episode discusses taking a fresh look at controls to see if the may be working as designed, or is a refresh in order. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/compa…
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Interface Management Does Not Equate to Phone-A-Friend
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17:59
Discussion of the FAA NPRM continues with the a focus on proposed changes for Part 5 operators. Jason Starke, Ph.D peels away the subject of interface management with real world examples for tool tracking and fueling between and within organizations. Be sure to read the full NPRM and comment by the April 12, 2023 deadline. Links to the document may…
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Taking a Look at the NPRM for SMS
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21:38
As expected, the FAA released proposed rules (NPRM) about expanding Safety Management System (SMS) requirements to certain Part 121 certificate holders and others. Host Jason Starke read the NPRM and shares his initial thoughts on the proposal. The NPRM directly addresses SMS requirements for Part 135 air charter operations and companies holding a …
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Talk of the Town: SMS Regs Coming to Part 135?
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There've been rumblings about SMS Regs coming to Part 135 operators. Listen in to get accurate information of what's actually in the sections of 14 CFR 5 as applicable to "States." NOTE: This episode was recorded just prior to the 2023 FAA Notice of Proposed Rulemaking (NPRM) (88 FR 1932), which directly addresses Safety Management System (SMS) req…
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Why is communicating in the workplace sometimes a challenge? If you’re trying to convey information to a team or to a larger group of employees, it may be difficult because of micro cultures within your organization. In this episode, Jason Starke talks about relating to employees that may be on a “cultural island” defined more by similar jobs, loca…
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Objectives - Assessing & Resetting
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14:36
Annual objective review is a good way to answer the question "how are we doing?" As the calendar year winds down, Dr. Jason Starke gets in the holiday spirt by outlining how best to set yourself up for a SMART analysis of your annual safety goals. He also suggests that it's a good time to think ahead and re-secure leadership commitment to safety go…
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Connecting With A Safety Team
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10:27
Safety Chats is back! Host Jason Starke resets the conversation with thoughts on regrouping and refocusing with the core purpose of safety. Whether you are on the frontline, in leadership, or the Safety Manager, know that there are safety conscious people in your organization. Jason shares his thoughts following a busy conference season and the Tea…
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Wabi-Sabi - Is safety culture ready to embrace it?
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Is there room for the imperfect and incomplete in safety culture? Jason Starke takes a look at the traditional Japanese aesthetic term "wabi-sabi" and examines how acceptance of transience and imperfection may have an unexpected role in human factors in aviation and the entire safety arena. Contact Safety Chats Tweet us at @BaldwinAviation Connect …
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Are We Experiencing a "Woke" Moment in Safety Thinking?
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13:48
Is this "new" thinking toward safety (HOP, Safety 2) a "woke" movement within the aviation industry? The movement could be described as a shift in focus from frontline to the organizational system as the result of a failure, but could that shift go too far? In this episode we discuss rather the focus on the organization's role is perhaps not as new…
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We're Dealing With A Lot - Frontline Stress
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11:09
The impact of all that is going on in the world is felt by our frontline workers. Jason Starke provides a fresh look at the post-Covid workplace and offers some strategies to recognize and guide anxiety and stress. Communication strategies for using empathy, sharing vision and providing direction are part of the discussion. Contact Safety Chats Twe…
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