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The Workforce Management Podcast

The ShopWorks

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The Workforce Management Podcast discusses the technologies, strategies and everything you need to know about workforce management, including time and attendance, employee scheduling, labour demand forecasting, workforce analytics and much more. We pay particular attention to AI and how that is changing the landscape. We aim to help you navigate through the complex Workforce Management world, tackle the most pressing questions and give you a complete understanding of all the aspects involved ...
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For many of us, the workplace is more than a single building or facility. That’s what makes workforce IAM so powerful. By managing security through something we all take wherever we go — our identities — it gives users the flexibility they need to stay productive and enables administrators to quickly detect and address risks. HID’s robust, flexible workforce identity and access management solutions provide your workforce with seamless access to the resources they need — no matter where they are.
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show series
 
What if the integrity of your financial reports hinged on controlling physical access to your office? Discover how managing physical and digital identities is crucial for compliance in sectors like finance and aviation. We reveal why stringent processes for issuing credentials and continuous monitoring are fundamental in aviation and discuss the ro…
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Can managing the physical identities of non-employees be the linchpin to your organization's security? Join us for a deep dive into the world of Physical Identity and Access Management (PIM) where Don Campbell, Head of Product at HID Global, provides expert insights. This episode uncovers the complexities of visitor management, from handling one-ti…
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Can effective healthcare security truly enhance the patient experience? Join us as we sit down with Craig Crosby, Vice President of Public Safety for Baylor Scott and White Health, to uncover how physical security measures are not just about safety but also pivotal in shaping a stress-free patient journey. Craig delves into practical strategies lik…
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Ever wondered how airports manage to keep their vast and complex operations secure? Discover the key to robust airport security and ID management as we chat with industry experts Duane Foote and Yves Massard. They share eye-opening insights on the necessity of thoroughly vetting and validating staff, from baristas to tarmac workers, to ensure they …
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The alarming rate of violence against healthcare workers underscores the urgent need for comprehensive security measures within medical facilities. As incidents continue to rise, it's imperative that proactive strategies are employed to safeguard the well-being of patients, visitors and staff. In this episode, Paulina Rios Maya from EM360 speaks to…
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Unlock the door to enhanced enterprise security and a seamless visitor experience as we sit down with expert Vanessa to dissect the evolution of visitor management systems. Prepare to have your perception of corporate lobbies transformed; we're not just talking about a sign-in sheet and a friendly nod from the receptionist anymore. In today's world…
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Michael Ramstack, System Senior Director of Physical Security and Emergency Management at Essentia Health; Clete Bordeaux, Director of Healthcare Business Development at HID; and Patrick E. Riley, Industry Principal Consultant for Frost & Sullivan, discuss the role of visitor management in overall security strategies. The security of healthcare fac…
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Matthew Lewis, Darwin Rivera, and Duane Foote focus on the best ways to improve the outpatient experience. They capture the behind-the-scenes of the technology used to improve visitor security and discuss how reports can help security and personnel planning.HID
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In this Podcast, Matthew Lewis, Darwin Rivera, and Duane Foote discuss the finest ways to improve everyone’s lives. Learn about how kiosks save time, relieve stress in staffed lobbies, and protect patients in healthcare facilities.HID
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Dr. Eric Cole, founder, and CEO of Secure Anchor Consulting, Cleat Bordeaux, director of Healthcare Business Development at HID Global, and Mike Ramstad, System Senior Director of Security from Essentia Health, explore the physical identity challenges in the healthcare industry. They address current challenges like COVID’s impact on motivation, vis…
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Ally Smyczek, Product Marketing Manager for HID Visitor Management Solutions, and Mike Piana, VP of Sales and Marketing at J. O’Brien, HID’s Partner, the best practices on managing visitor traffic and its impact in workplace security.HID
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Are you ready to dive into the world of AI and workforce management? Then join us for this episode, where we explore the crucial role of data engineering and why it's so essential for WFM and AI. Our guest expert, Ed Hogg Managing Director of our sister company SolvedBy.Ai, explains what data engineering is and how it differs from data science. We …
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In this episode, we dive into the exciting world of AI and explore how it can if someone will resign using WFM. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of using Ai. Ed and Ian talk us through how you can use AI and WFM data to improve employee retention. They also discuss the intric…
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In this episode, we're joined by the fantastic Ian Hogg, CEO and Co-Founder of ShopWorks, to talk about the ins and outs of labour demand forecasting. We'll be exploring why it's so essential, how it works, and why organizations of all types need to be taking notice. If you've ever heard the phrase "demand curve" and wondered what it meant, or if y…
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Are you curious about how AI-based forecasting can transform the way you manage your workforce? In this episode, we dive into the exciting world of AI and explore how it can help you make smarter decisions when it comes to forecasting. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of AI-b…
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Do you find it tedious and time-consuming to manually create your team's work rota? Are you looking for a way to streamline the scheduling process and ensure fairness? Look no further than the power of AI technology. In this episode, we'll explore the world of auto-scheduling and how works. Our guest expert Ed Hogg, Managing Director of our sister …
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Are you curious about the intersection of AI and workforce management? Join us for this episode to explore how AI and WFM work together to optimise business operations and achieve better results. Our expert, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, explains the relationship between AI and a WFM platform, and the role each plays…
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Podcasting enthusiasts, get ready to take notes! In this episode, we dive into the critical topic of team engagement in your new workforce management software implementation. Joining us today is Ben Nakimovitch, Customer Success Manager at Shopworks, who will provide us with some insightful tips on how to ensure your teams engage with your new WFM …
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Welcome to our latest podcast episode where we delve deep into the world of workforce management software. Today we are joined by Mike Hennessy, our Operations Director, who will share his expertise on the 10 biggest issues when implementing WFM software and how to tackle them. Have you ever wondered what change management is when it comes to a WFM…
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Are you considering a workforce management software implementation? Before you dive in headfirst, it's important to understand the benefits of conducting a pilot. In this episode, we chat with Jake Bates, our resident WFM consultant, about why you need to do a workforce management software pilot. Jake breaks down the difference between a free trial…
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Ready to take your organisation's workforce management to the next level? It's time to build a solid business case for a new implementation. In this episode, we chat with Ian Hogg, CEO & Co-Founder of The ShopWorks, about how to create a compelling business case for a new workforce management software implementation. Ian shares his tips and insight…
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Are you struggling to keep up with all the compliance regulations and requirements that impact your business? Don't worry, you're not alone. But did you know that Workforce Management (WFM) software can help you stay compliant and avoid costly penalties? In this episode, we sit down with Ian Hogg, CEO & Co-Founder of The ShopWorks, to explore how W…
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Have you been wondering how much it costs to implement Workforce Management (WFM) software for your business? In this episode, we talk to Jake Bates, a WFM consultant with years of experience helping companies optimize their workforce operations. Jake answers some of the most pressing questions about WFM software costs, including whether you can ge…
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Are you still using outdated timekeeping methods that are slowing down your business? In this episode, we're joined by Lee Bowden, CRO and Co-Founder of Shopworks, as we dive into the exciting world of time and attendance. From biometric readers to mobile apps with GPS tracking. Lee shares his insights on the different types of time and attendance,…
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Welcome to the Worktech Group podcast, where we discuss the latest trends in workforce management. Today's topic is "Why Time and Attendance Software is Essential for Your Business". Our guest speaker is Jake Bates, a consultant at the Worktech Group with extensive experience in time and attendance management. In this episode, we'll discuss the imp…
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In this episode, we're going to dive into the world of workforce management software and find out what tools you need to operate a workforce management system. Joining us today is Ben Nakimovitch, Customer Success Manager at Shopworks. Ben is going to help us break down the key tools you need to be aware of when choosing a workforce management soft…
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In this episode, we delve into the inner workings of workforce management software and explore the regular tasks that are required to keep it running smoothly. We're joined by a WFM expert, Ben Nakimovitch, Customer Success Manager, who answers our burning questions about what's involved in operating such a system. He takes us through the essential…
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If you're looking to manage your workforce more efficiently, then you might want to consider using Workforce Management software. But with so many different types available, how do you know which one is right for you? In this podcast episode, we ask our guest, Lee Bowden, CRO and Co-Founder here at ShopWork, precisely what types of WFM software are…
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In this episode, Lee Bowden, CRO & Co-founder of ShopWorks, is joined by Mike Hennessy, Operations Director, to discuss how workforce management software works and how it can benefit your business. They cover why you would need workforce management software and explain how it helps businesses make data-driven decisions for better business outcomes.…
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Are you curious about workforce management software and how it can benefit your organisation? In this podcast episode, we dive deep into the world of workforce management software with our expert guest, Lee Bowden, CRO and Co-Founder here at ShopWorks. Lee delves into who typically uses WFM software and what they want to achieve. From managers to H…
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Clete Bordeaux, Director of Healthcare Business Development for HID, and Lauris V. Freidenfelds, Vice President Security Risk Consulting at Telgian Engineering, discuss enhancing security in hospitals by managing visitor traffic with advanced software tools.HID
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Meeting your staffing requirements in difficult times. Recruitment and retention of shift and hourly paid employees in the UK and Ireland. We decided to put on a special episode to discuss a survey we have done with our customers and a white paper we have published to discuss the findings. The white paper is called “Meeting your staffing requiremen…
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Matthew Lewis, Product Marketing Director at HID Global, and Richard Stiennon, Chief Research Analyst at IT-Harvest, discuss why authentication is still such an issue. They address the significance of passwords in our daily lives, zero trust strategies, security, and SSO. They dig deep into the drive for usability and user experience.…
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Matthew Lewis, Product Marketing Director at HID Global, Russell Compton, Director of Aviation at HID Global, and Yves Massard, Director of Product Management at HID Global, take a vertical approach and discuss aviation around the world at a variety of airports. They address security at airports and how identity management solutions can assist in p…
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Identity and Access Management - Technologies & Enablers to Enhance an Organizations’ IAM Security - Matthew Lewis, Product Marketing Director at HID Global Richard Wong, Senior Vice President and Global Head of Security Market Advisory at Frost & Sullivan and Matthew Lewis, Director of Product Marketing for HID Global, discuss the status of the IA…
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Matthew Lewis, Product Marketing Director at HID Global, and Clete Bordeaux, HID Global Healthcare Business Development Director discuss how COVID changed the importance of visitor management in addressing local to national health mandates and in complying with CDC guidance.HID
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Matthew Lewis, Product Marketing Director at HID Global, and Clete Bordeaux, HID Global Healthcare Business Development Director discuss how security and facilities directors have viewed visitor management historically and what has changed in the last 2 years.HID
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PIAM - Manage and Centralize Workforce Access For Different Locations And Resources. Matthew Lewis Director of Product Marketing at HID IAMS and Donald Campbell, Senior Director of Product Management at HID Global discuss how to manage and centralize workforce access for different locations and resources.…
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PIAM - Strategies to Manage Identities Access within various systems. Matthew Lewis Director of Product Marketing at HID IAMS and Donald Campbell, Senior Director of Product Management at HID Global discuss strategies to manage identities within various systems to enhance and optimize security procedures for workforce.…
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Fatima Nash, Director of Program Management, joins us on today's WFC Group podcast. We talk over some of the most basic principles of Workforce Management and when might be the right time to bring in a WFM partner. Want to get involved? Reach out! (james.mackay@thewfcgroup.com) Head to thewfcgroup.com for more insight in to where we can help your o…
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Neil Shah, CEO of The WFC Group, provides a company overview highlighting where it all started, the philosophy behind the organization and where it's going in the future. After 10 years in business and many more years in expertise, we aspire to be thought leaders in the workforce management space, providing you with content that will help you make …
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James talks about The WFC Group and the aims and objectives of the podcast. The WFC Group is a Kronos Gold Accredited Partner, helping organizations who use Kronos or want to implement Kronos become more efficient. Our expert team of consultants have years of experience working on the Kronos platform, and through this gained knowledge, we are confi…
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