Association Chat is a podcast dedicated to exploring the world of professional associations and member-based organizations. Host KiKi L'Italien engages with industry leaders, association executives, and innovative thinkers to discuss emerging trends, best practices, and challenges facing the association community. From membership engagement strategies to digital transformation, this podcast offers valuable insights for anyone working in or interested in the association sector. Join the conve ...
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Navigating Hurricanes, Hope, and a Mega Conference – Lessons from SWANA’s Amy Lestition Burke
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In this episode of Association Chat, KiKi L’Italien sits down with Amy Lestition Burke, Executive Director and CEO of SWANA, to uncover the extraordinary leadership required to guide an association through two devastating hurricanes and a critical annual conference. As Amy shares her experiences, listeners will gain insight into how SWANA supports …
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Finding Common Ground
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In this episode of Association Chat, host KiKi L’Italien welcomes David Allison, founder of the Valuegraphics Project and best-selling author of The Death of Demographics. Together, they explore how associations can uncover and leverage shared human values to bridge divides and foster stronger connections. From finding common ground in loyalty, per…
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Can You Make Your Association Members Happy In Divisive Times?
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Fresh off the heels of the US Presidential Election, they explore how values—not demographics—drive behavior and decision-making, even in the association space. From origin stories in the advertising world to actionable insights on bridging divides, this episode offers a thought-provoking look at how associations can better connect with their membe…
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Feeling Othered at the Association Breakfast Table
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Inclusive Event Planning with Tracy Stuckrath In this episode of Association Chat, we sit down with Tracy Stuckrath, host of the Eating at a Meeting podcast, to dive into the powerful role of food in event planning. Tracy shares insights on how thoughtful food choices can elevate member engagement, drive sustainability, and keep attendees safe. Fro…
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In this "shorty" episode of Association Chat, host KiKi L'Italien opens up about the recent loss of her mother and the surprising complexity of navigating grief. From the unexpected physical and emotional toll to the confusing cultural practices surrounding bereavement, KiKi explores how grief is handled—and often mishandled—across different settin…
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The Path for Association Boards to Flourish Amidst a Time of Epic Disruption
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In this episode of Association Chat, host KiKi L'Italien interviews Jeff De Cagna, thought leader and founder of Foresight First, LLC. Listen to this full, unedited interview: https://youtube.com/live/1hRKtoNHVcg FOLLOW Association Chat... Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associat…
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Association Boards Must End the Status Quo, Fight "Orthodoxy"
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In this episode of Association Chat, host Kiki La Italian interviews Jeff De Cagna, about the crucial need to challenge orthodox beliefs in association governance. Listen to this full, unedited interview on YouTube: https://youtube.com/live/1hRKtoNHVcg ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@Associa…
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Ultimate Job Security Means Building a "Side-Hustle Muscle"
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In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss building your "side-hustle muscle" as an associations professional. We all know that no full-time job is truly 100% secure. Why not try to develop the skill of consulting or providing professional services while you are still employed? You can see it as a…
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Purpose-Driven Governance: A Call for Associations to Become More in These "Turbulent 20s"
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In this episode of Association Chat, host Kiki La Italian interviews Jeff De Cagna, thought leader and founder of Foresight First, LLC. Jeff discusses his influential series, "The Three Stewardship Imperatives," emphasizing the urgent need for association boards to evolve beyond the status quo in today's rapidly changing landscape. Listen to this f…
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How to Get Paid (and Behave!) When you Quit your Association Job
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In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss how to go about actually getting paid when you quit your job to pursue a side hustle. The two also talk about what it is like to go from working in an association to joining the "dark side" as a consultant and how to quit your job with class so you leave …
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Associations Need Entrepreneurial Moves to Avoid the “Membership Cliff”
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In this special association podcast collaboration episode, Association Chat host KiKi L'Italien is joined by four other association consultants and podcasters to explore the growing importance of associations to consider roles like Chief Entrepreneur Officers, and how associations themselves can foster a more entrepreneurial mindset. We also touch …
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Financial Factors to Consider Before Quitting a Job to Side Hustle Full Time
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In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss the key financial factors everyone should consider when planning to transition from their current job to making their side hustle their full-time occupation. Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/ Watch this ful…
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In this episode of Association Chat, host KiKi L'Italien talks about member retention strategies and answers quirky questions from our community. Discover why consistent communication matters, how to make your events more inclusive, and what superpower KiKi would choose if she could. Spoiler: It involves instant ninja skills! Tune in for a mix of e…
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In this episode of the Association Chat Podcast, host KiKi L'Italien delves into innovative ways to onboard new members, sharing practical tips like personalized welcome packages, mentorship programs, and interactive webinars. KiKi answers a fun listener question. Tune in for actionable insights, engaging stories, and a touch of humor. Subscribe fo…
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Hybrid Meetings, Karaoke, and Road Trippin' to Cleveland
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In this special episode, KiKi L'Italien answers a question about strategies for boosting member engagement in hybrid events. Then, we switch gears as KiKi shares her go-to karaoke song and reminisces about unforgettable karaoke nights in Charleston. Plus, get the scoop on the exciting Association Chat Road Trip to ASAE Annual in Cleveland, complete…
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Price is Right –– Helping Associations Find Financial Resilience
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Associations need to focus on financial resilience, innovative pricing strategies, and value proposition in order to thrive in a changing landscape and ensure their existence. 00:00 📚 Associations need financial resilience and pricing aligned with value to thrive, as traditional revenue sources have shifted and competition comes from partners, not …
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Avoidance Aftermath – Uncovering the Hidden Costs of Inaction
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Avoidance and inaction in the workplace and in personal relationships can have significant negative consequences, and it is important to address and overcome these patterns in order to foster growth and psychological safety. 00:00 🔍 Avoidance and inaction have hidden costs, leading to negative assumptions, personalization, and a negative impact on …
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Your Secret Leadership Superpower | Zovig Garboushian
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Think the secret to skyrocketing your leadership and team performance is all about working harder or networking more? Think again. In this episode of Association Chat, KiKi L'Italien teams up with executive coach Zovig Garboushian to dive deep into why the most successful leaders might just be the ones who know themselves best. Why It’s Time to Loo…
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A Hot Take on Trust – Do They Trust Your Association?
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In this episode of Association Chat, host KiKi L'Italie explores the complex world of trust within associations with "A Hot Take on Trust – Do They Trust Your Association?" Discover why trust goes beyond a binary existence and how associations can actively cultivate it among members, leadership, and broader communities. From the importance of consi…
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Can AI Help Make Higher Education More Equitable?
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AI and Equitable Education...we hear alot about the harm that generative AI can cause on campuses, but can it also heal and improve equitability for higher ed? Join host KiKi L'Italien for this episode featuring insights from Charles Ansell of Complete College America, Michael Baston from Cuyahoga Community College, and Audrey Ellis, the visionary …
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ASAE Launches Association Governance Institute – What is it? What happens next?
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ASAE Launches Association Governance Institute – what is it and what happens next? "Charting New Horizons in Association Leadership: Paul Pomerantz Talks AGI Launch" Tune into Association Chat with host KiKi L'Italien as we welcome Paul Pomerantz, the force behind the new Association Governance Institute (AGI). In this episode, we uncover the essen…
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The AI Evolution in Associations with BettyBot AI’s Pioneers
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Join host KiKi L'Italien on Association Chat as she looks into the transformative impact of AI on associations with guests, BettyBot.AI thought leaders: Rob Barnes, Thomas Altman, and Dray McFarlane! Discover how associations are revolutionizing education and engagement through technology – and how BettyBot's leaders are helping them to do it! High…
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Meet This Association's New AI Staff!
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An association introduces its new AI "staff" – and the robot overlords are friendly (for now)... Welcome to this episode of the Association Chat Podcast, full of the delights and dorkiness that any well-intentioned association podcast talking about technology these days can hardly avoid. For this episode, we talk with Liz Peuster, CAE, Director Of …
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Higher Logic's Homecoming: Charting a Future with the Dream Team
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Join Association Chat for a discussion with Higher Logic's visionary leaders in our latest episode of Association Chat. We sit down with Rob Wenger, Co-Founder and CEO, alongside returning giants Mark Lowry and Conor Sibley, now serving as Chief Revenue Officer and Chief Technology Officer, respectively. This episode, "Higher Logic's Homecoming: Ch…
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Association Podcasters Battle Royale
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Get ready for the most epic, laugh-out-loud episode yet – "Association Podcasters Battle Royale"! This was a full-on adventure where the best of the best association podcasters clash in a hilariously unpredictable showdown. Featuring Dave Will, the strategic genius from "Association Strong!" podcast; Ben Muscolino, the tech sorcerer of "The Associa…
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Can AI's Invisible Hand Shape Relationship Ties? A Chat with Jeff Wickert
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In this episode, we'll talk with Jeff Wickert, the CEO/Chief Vision Officer of Quoala – he brings with him insights on enhancing dialogue and understanding in the digital age. We'll explore how an innovative approach to listening, understanding, and responding is creating a ripple effect in the realms of organizational leadership and community enga…
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Association Podcasters Mayhem! It's all Dave's fault...
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Which of these association podcasters should be banned forever? Wait! Don't answer that until you watch this fun episode that we will all surely regret recording later! This discussion features Dave Will, strategic mastermind from Association Strong! podcast; Ben Muscolino, the tech wizard of The Association Podcast; Joanna Pineda, the community ch…
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Steering Through the Storm: Innovative Leadership in Times of Environmental Upheaval
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In this episode of Association Chat, host KiKi L'Italien, alongside experts Elizabeth Weaver Engel and Shelly Alcorn, explores the pressing issue of climate disruption and its impact on association leadership. Elizabeth and Shelly discuss their recently released whitepaper, exploring strategies for resilience and adaptation in a world increasingly …
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Research Integrity, Trust Trends Transforming Scholarly Events
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“Integrating DEI and sustainability isn't just about ticking boxes. It's about creating events that truly resonate with our diverse global community,” Laura Harvey, Chief Customer Officer for Ex Ordo. Change is everywhere – even in niche areas like scholarly events. And you know how it is with these things. While some of these changes are good, som…
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Transforming Association Content into Growth Engines
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Join us in this enlightening episode of Association Chat, where we delve into the art of transforming your association's content into a powerful catalyst for growth and innovation as we move towards 2024 with Mission Fuel CEO Dan Streeter. Discover actionable strategies for repurposing existing resources into revenue streams, learn how to align you…
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Empowering Engagement Bridging Connections Through Technology with Mark Wallach
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In this enlightening episode of Association Chat, host KiKi L'Italien sits down with Mark Wallach, CEO Emeritus of Engagement Mobile Strategies, to delve into the future of member engagement. Together, they unravel the complexities of using technology to enhance connectivity, foster relationships, and empower leaders in the association landscape. F…
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The IMEX Effect with Matt Regniér: Global Meetings, Events, and Opportunities
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Join host KiKi L'Italien on Association Chat Podcast as she ventures into the preparations that international and digital event-maker, Matt Regniér is making to get the most out of his IMEX America experience. IMEX America is the largest trade show in the U.S. for the global meetings, events, and incentive travel industry. As the Founder and CEO of…
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Tough Conversations with Sam
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Is there a tough conversation that you keep putting off because of anxiety or insecurity over how to handle it? If so, you're not alone. Lots of people avoid difficult discussions – many times to their detriment – and in this interview, we tackle that issue head-on with our special guest Sam Horn. Sam Horn is the CEO of the Intrigue Agency, a posit…
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AI Unleashed: Beth & KiKi's Deep Dive into Artificial Intelligence Strategies for Engagement and Growth
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Explore the hidden potential of your technology in the latest episode of our podcast with special guest Beth Arritt. Uncover insights into maximizing automation, the impact of AI in marketing, and harnessing tools you may already have. Gain practical tips on empowering your team to innovate and listen to in-house experts. Tune in as KiKi L'Italien …
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Supercharge Your Association Advocacy: Apps & Strategies with Expert Shana Glickfield
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Get ready to elevate your association advocacy to new heights in this thrilling episode of the "Association Chat Podcast," hosted by KiKi L'Italien. Dive into a lively conversation with Shana Glickfield, a leading expert in association advocacy technology, as they dissect the game-changing apps and strategies tailored for 2023. Wondering how to amp…
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Revolutionizing Associations with AI & Machine Learning: Insights from Amith Nagarajan
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Welcome to a cutting-edge episode of the "Association Chat Podcast" hosted by KiKi L'Italien! In this exhilarating conversation with Amith Nagarajan, Chairman of Blue Cypress, we'll uncover the transformative power of Artificial Intelligence (AI) and Machine Learning (ML) in the world of associations and nonprofits. Are you intrigued by how technol…
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Valuegraphic Strategy for a Values-Driven World
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Discover the power of Valuegraphics in this exclusive interview with renowned values expert, David Allison! In a values-driven world, understanding your audience's core values is key to creating effective marketing strategies. Join us as we dive deep into David's groundbreaking approach and learn how to revolutionize your business using the Valuegr…
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Maximizing Member Value: Component Relations in Associations
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Get ready for an exhilarating ride through the maze of component relations in associations in this episode of the "Association Chat" podcast, hosted by your favorite association enthusiast, KiKi L'Italien! Brace yourself as we unpack the "love languages" of component/national relationships with our guest, the incomparable Elisa Pratt, CEO and Chief…
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The ROI of Prioritizing Mental Health in the Workplace
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How can associations prioritize and promote mental health among their staff and members? In this episode of Association Chat, host KiKi L'Italien dives deep into a crucial yet often overlooked topic: promoting mental health in associations. Joining her is Nabil El-Ghoroury, a renowned psychologist and principal at Executive Therapy & Consulting. Wi…
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Exploring Metaverse Applications for Associations – Atlanta's Metaverse for ASAE Annual!
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Join KiKi L'Italien on the Association Chat Podcast as she dives deep into the rapidly-evolving realm of the metaverse. In this episode, she discusses practical and potential applications of the metaverse for associations and nonprofits with two influential industry figures - Mike Aaron and Andrew Wilson. As the Executive Vice President and Chief M…
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Take a Break Before You Break – Self-Care for the Caregiver with Breeda Miller
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Whether caring for aging parents, young children, or family with special needs; one thing is for sure...caregivers must learn how to practice good self-care to avoid burnout. For this special edition of the Association Chat Podcast, KiKi interviews Breeda Miller who shares how to Take a Break Before You Break and provide insight, resources, and ski…
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The Association CEOs Guide to Leadership with Paul Belford
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"As a mostly learn-by-doing career, the experience and training of the association CEO is routinely idiosyncratic—moving up through the ranks in associations of varying sizes, types and cultures. And for the mid-career executive, thrust fresh and new into the world of associations at the CEO level, a holistic look at the association CEO position ca…
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Can You Create a Social Offset for Your Next Conference? An Alternative to Destination Boycotts
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Do boycotts work? Sometimes. But it's complicated. Often, when it comes to hosting conferences, it turns out it's the workers at the destinations who get hurt the worst and the boycott doesn't always have the intended impact desired. Could there be a middle ground for organizations hosting meetings in states that support legislature that *doesn't* …
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Event Design Can Save Your Conference with Ruud Janssen
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Today’s Nonprofit Business Model often relies heavily on meetings and events. Whether it is for commitment to cause, content, or community; all we know is that the value proposition for an association often finds an important channel in its events. But what happens when attendance begins to slide? What happens when the value of that value propositi…
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On Deciding to Become a Certified Association Executive (CAE) with Guest Cecilia Sepp
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If you work in the association industry, sooner or later you think about getting your CAE. The Certified Association Executive (CAE) credential is the marker of a committed association professional who has demonstrated the wide range of knowledge essential to manage an association. Rogue Tulips Consulting’s education program, The 501c League, suppo…
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Money Matters for Nonprofits
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Nonprofit board members know their organization must be financially healthy to do the most good, but some people find financial statements hard to decipher. Join host KiKi L'Italien as she interviews author of the book, Money Matters for Nonprofits, Melisa Galasso. Melisa is the founder and CEO of Galasso Learning Solutions LLC. A CPA with nearly 2…
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The Essential WISP and Your Association
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Data privacy rules continue to expand, and even if you are well informed on GDPR, you may not know why you need to know about the WISP. A Written Information Security Program (WISP) is a set of documents that details an organization’s security controls, processes as well as policies. In many states in North America, a WISP is a legally required doc…
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Empowering the People through GovTech Innovation 2
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No matter which part of the political spectrum you fall on, you are likely unhappy with the opaque and difficult-to-track political process – especially when it comes to policy development. Patrick Utz is the CEO and Co-Founder of Abstract and he is building the future of lobbying & advocacy. A former engineer at Boeing, Patrick leads Abstract focu…
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Learn More About Creating Vision Boards with Donna Baines
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Vision boards are a visual way to set goals. A person can create many types of vision and dream boards depending on whether they are trying to set short or long-term goals. Join us for this quick discussion and learn more about vision boards and why and how to create them!KiKi L'Italien
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Cyber-Attacks Data Breaches What Associations Need to Know to Manage Risk
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Guest experts David Clarke and Penny Heyes of The Trust Bridge joined host KiKi L'Italien to talk about the greatest cyber security challenges facing associations today and how association leaders can best navigate ever-changing data protection and privacy regulations. Guests: Penny Heyes, Chief Commercial Officer and co-founder, The Trust Bridge D…
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