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Cultural Competence

GALLUP®

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“Cultural Competence” is a diversity and inclusion podcast from the GALLUP® Center on Black Voices, hosted by Dr. Ella F. Washington and Camille Lloyd. We talk to employers and employees alike about what a workplace utopia for diversity, equity and inclusion looks like and the hard work it will take for us to get there. How can employers facilitate meaningful conversations on race in America? And what are the missteps they can avoid in the process? This season, we’ll talk tokenism, pay inequ ...
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A truly inclusive workplace requires invention and reinvention, mistakes and humility, adaptation to a changing world, constant self-reflection, and, sometimes, significant sacrifice. In this exclusive interview, Dr. Ella Washington talks about her new book, The Necessary Journey: Making Real Progress on Equity and Inclusion.…
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Positive outcomes should be the goal of organizational DEI efforts, says Aiko Bethea, founder of RARE Coaching and Consulting. Deeper questions need to be asked that will inform their approach. "Many of us are used to going into a workplace ... and compartmentalizing things so I can get through the day and get my work done. So now, all of a sudden,…
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Many organizations do not prioritize recognition at work. When it is given, it’s often experienced differently by employees -- including women and people of color. How can employers make recognition more equitable? Meisha-Ann Martin, senior director of People Analytics and Research at Workhuman, joins the podcast to discuss.…
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Sharing meals can be a way of bringing colleagues together. But food can also be a source of judgment, shame and division in a workplace. Dr. Psyche Williams-Forson, author of Eating While Black: Food Shaming and Race in America, joins the podcast to discuss how employers and employees can be more mindful about cultural and class differences in app…
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Some employees dread performance reviews; others leave them confused or wishing they got more from them. How can managers be considerate of the best way to deliver feedback? And how can they be more inclusive when giving evaluations? Debbie Goldstein, CEO of Triad Consulting Group, joins the podcast to discuss the changing nature of these conversat…
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Have we collectively projected ideas about professionalism that may or may not have anything to do with what being professional actually means? Dr. Tina Opie, Chief Vision Officer at Opie Consulting Group, joins the podcast to talk about where these norms originate, what organizations miss when they let conformity to these norms take place, and whe…
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The holiday season is a time for celebration, but it also presents an opportunity to be thoughtful and considerate of others. Many cultural holidays take place during this time of the year -- and people celebrate them in different ways. How can employers and coworkers alike celebrate and respect one another’s differences? Are there things we should…
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Are there constructs in our workplaces that reinforce forms of social oppression? How do we tear these barriers down? And what are some of the pitfalls employers can avoid in trying to address this? Lisa Toppin, global head of diversity and inclusion at Illumina, joins the podcast to discuss.GALLUP®
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Talking about money, including one’s pay, is taboo for many -- but there may be a generational shift occurring in attitudes on talking about pay. How should we talk about pay? Why is there a need for pay transparency? And what is the difference between “equal pay for equal work” and pay equity? Ruth Thomas, pay equity strategist at Payscale, joins …
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Are workplaces evolving strongly enough to be inclusive? How do you effectively have conversations about race across workplaces and teams? Marva Smalls -- executive vice president, global head of inclusion at ViacomCBS and executive vice president, public affairs, kids and family entertainment brands at ViacomCBS Media Networks -- joins the podcast…
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What do the terms “Black,” “African American,” “BIPOC” and “Latinx” mean to people? And how can workplaces take into consideration how these terms are used and perceived? Dr. Erika Hall, assistant professor of organization and management and faculty adviser at The Roberto C. Goizueta Business & Society Institute, joins the podcast to discuss her re…
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How can organizations create change and play an active role in addressing systemic issues in their industries? Esi Eggleston Bracey -- chief operating officer, EVP Beauty & Personal Care, Unilever North America -- joins the podcast to discuss how companies need a mission and how beauty connects with diversity, equity and inclusion. She also discuss…
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The Fourth of July will now be celebrated on the heels of the United States’ newest federal holiday, Juneteenth. What does this mean for how Americans celebrate freedom -- and how can workplaces use intention, awareness and feedback from employees to celebrate both holidays? Camille Lloyd, director of the Gallup Center on Black Voices, and Dr. Ella…
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Eight states have passed the CROWN Act, legislation that prohibits race-based hair discrimination in the workplace. Connecticut state Rep. Robyn Porter joins the podcast to discuss the importance of this bill and how it affects employees of color.GALLUP®
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How much of our authentic selves should we bring with us to our jobs? What kind of masks do we wear in life -- and which ones do we wear at work? Dr. Atira Charles, head of Inclusion, Diversity and Equity at Moet Hennessy, North America, joins the podcast to discuss being your authentic self at the office.…
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What does it mean to be an ally -- and how do you know if you’re even helping anyone? Is there such a thing as performative allyship? Dr. Adam Grant -- an organizational psychologist, TED speaker and professor at the University of Pennsylvania, Wharton School of Business -- joins the podcast to unpack the concept of allyship and the shortcomings of…
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While many U.S. employers make efforts to create a diverse and inclusive workplace, what is the approach of a global organization where employees live across different continents and cultures? Amelia Ransom, senior director of engagement and diversity at Avalara, joins the podcast to discuss the global perspective on D&I -- and why organizations sh…
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With heightened tensions surrounding political, racial and other issues, many employers have become conditioned to avoid sensitive topics in the workplace -- even creating policies that outright ban such conversations. But is this the right approach? Johnny C. Taylor Jr., president and chief executive officer of the Society for Human Resource Manag…
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There are moments in history when you remember exactly where you were and what you were doing -- and for many of us, these events unfold while we are at work. What does this mean for our productivity? And how should employers respond? Hosts Camille Lloyd and Dr. Ella Washington discuss last week's storming of the U.S. Capitol and how events like th…
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As we prepare to ring in the New Year, let's look back on the year we've had. How have the events of 2020 impacted conversations on diversity and inclusion? What have we learned? Hosts Camille Lloyd and Dr. Ella Washington discuss the national conversation on racism, the disproportionate impact of COVID-19 on minority communities and more.…
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What exactly is code-switching? Is it different from other ways in which individuals change their behavior around different groups and people? How has the pandemic impacted employees’ ability to code-switch at work? And how does code-switching uniquely affect people of color at work? Dr. Courtney L. McCluney, assistant professor of organizational b…
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Racism can wreak havoc on employees’ wellbeing and engagement. After a national moment of racial reckoning this year, many U.S. employers seek to tackle the issue head-on, but do not know where to start. Join Camille Lloyd and Dr. Ella F. Washington on their journey to a workplace utopia, which can be achieved only through hard work and difficult c…
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“Cultural Competence” is a diversity and inclusion podcast from the Gallup Center on Black Voices, hosted by Dr. Ella Washington and Camille Lloyd. We talk to employers and employees alike about what a workplace utopia for diversity, equity and inclusion looks like and the hard work it will take for us to get there. How can employers facilitate mea…
  continue reading
 
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