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The RIMproReport was a weekly show dedicated to the RIM services industry featuring industry news, updates, products and services as well as interviews with interesting industry business leaders, practitioners and experts that ran officially from July 2010 through January 2014. It was hosted by Tom Adams, industry consultant, advisor and coach.
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Tom and Adam's Midnite Variety Hour

Tom and Adam's Midnite Variety Hour

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Embark on a journey through life and all aspects of the world with interesting people from all walks of life, offering interesting and unique perspectives and open minds. As led by two friends with nothing better to do than discuss the universe.
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In this episode of the "Advisory Board {INSIDER}" podcast, we sit down with Scott Oxford, a multi-talented individual leading a creative agency, hosting a podcast, and serving on advisory boards. Scott shares his journey, emphasizing that everyone, regardless of their level of expertise, is a learner in life. He also opens up about co-leading a suc…
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Dive into a captivating journey with Louis Gagnon in this episode of the "Advisory Board {INSIDER}" podcast. A seasoned leader with a rich legacy spanning both domestic and international arenas, Louis's narrative transcends mere professional milestones, delving deep into the profound wisdom derived from his multifaceted experiences. Boasting an ill…
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In this special episode of the Advisory Board {INSIDER}, I am thrilled to present a conversation with Louise Broekman, CEO and Founder of the Advisory Board Centre. Not just a leader, Louise stands as the "OG" in the advisory board arena, pioneering global standards and spearheading transformative research. Journey into the heart of advisory boards…
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Join us for a fascinating conversation with Mohamed Amer, Ph.D., a multifaceted leader with experience in military service, corporate leadership, and academic research. In this episode of the "Advisory Board {INSIDER}" podcast, we explore the convergence of these diverse experiences and how they have shaped Mohamed's approach to advisory boards, le…
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Growing up on a farm in Ireland, John O'Dwyer learned one thing - you're never done learning. From milking cows, slopping pigs, to eventually becoming a highly regarded Adjunct Professor and Executive in Residence at University of Toronto's Rotman School of Management, John's journey is a testament to the power of perseverance and passion. In our c…
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What if you could transform your workplace into a thriving ecosystem that enhances talent, productivity, and communication? Join me as I catch up with an old friend and guest, Allan MacKenzie, a Teaching Professor of Leadership and Management at the W. Booth School of Engineering at McMaster University in Canada. With an extensive background in out…
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In this episode of the Advisory Board {INSIDER} podcast, we delve into the journey of Brigette Reid, an environmental auditor and ESG (Environmental, Social, and Governance) expert who's journey has taken her from Australia to Scotland to Mexico. Brigette shares her experience working in the mining industry and engineering consultancy, and what she…
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What can you learn from a business and philanthropic rock star who successfully scaled his entrepreneurial startup into a publicly traded company worth two billion dollars? Join us as we meet Jim Estill, the CEO and Owner of Danby Appliances, and embark on a captivating journey through the realms of business and community giving. From his early day…
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In this episode of the Advisory Board {INSIDER} podcast, Brian Moyer shares his experiences in the world of entrepreneurship, beginning with his own financial planning firm and into the tech sector, finding a passion for software development. Eventually he became the CEO of the Nashville Technology Council. During his tenure, Brian witnessed signif…
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In this episode of the Advisory Board {INSIDER} podcast you'll meet Annette Taber, who has had an impressive career in technology products with such companies as Tech Data and the IT industry's major association, CompTIA. In this episode we explore Annette's early beginnings in fashion marketing, her experiences in modeling, and her decision to pur…
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In this episode of Advisory Board {INSIDER}, I had a fascinating conversation with Renée Lahti, a seasoned veteran of Silicon Valley. We discussed her journey from aspiring veterinarian to a successful career in technology leadership. We explore Renée's experiences working for major companies like PeopleSoft, Oracle, Symantec, and SC Johnson and in…
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In this energetic and engaging episode, I have a fascinating conversation with Mike Richardson, an expert on agility and a member of the 4 AM club. We explore Mike's journey from his early days building hovercrafts in school to working on a Shell oil rig and how these experiences shaped his understanding of agility. Mike shares insights on staying …
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In this inaugural episode of the Advisory Board {INSIDER} podcast I'll share a lot of details about the podcast and where I am going with it. You'll get to know a bit of my story that forms the backdrop to why I'm involved in the world of advisory boards. I'll dig into what led me to this approach and why I'm doing this podcast. Then, I outline the…
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We are back after a short break! Tom has moved to his new home in Washington State so we talk about what it's like to move to a new place and environment, The we dive deep into the 2022 Beijing Olympics and maybe the Olympic movement has sold its soul by not challenging China on human rights abuses. We also look at how the world needs education now…
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After broadcasting 170 shows of the RIMproReport, we’re announcing a major change to the format of the show going forward. For the last few years, this has been a weekly show. Going forward, we’ll offer the show as a monthly or even bi-monthly show. I’ll explain more on the show today. And there’s a couple big industry news items to catch you up on…
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As web marketing evolves and grows in its importance as a lead generation device for RIM service providers, it is important to know and understand how to improve it in your business. On the show today, I pull the WebVitality team here at Flourish Press into the RIMproReport studio and put them on the spot. I ask them a bunch of questions related to…
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The secure information destruction industry continues to grow and change in significant ways. NAID, the industry association, is often at the forefront of the many facets of this growth. 2013 was a big year for NAID and the industry, and by all indications, 2014 is shaping up to be another big year for the industry. Bob Johnson, CEO of NAID, joins …
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On the show today, I’m going to review the major industry events of 2013. This can be helpful to you, as it will provide you—in a relatively quick fashion—an overview of what happened in the RIM industry in the past year. When you know the history and context of what happened in our industry, you can be aware of the possible trends and what may hap…
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Our guest today is part of the family in one of the most well-known family businesses in the greater RIM and shred services industry. Bowman Richards is Vice President at Richards & Richards of Nashville, TN. Bowman is the eldest son of Steve Richards, an industry icon. Today we talk to Bowman about growing up in a family business. We discuss the b…
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This is the fourth and final installment of our RIMproLive Europe event, which was recorded onstage at the European Information Management Conference. NAID-Europe and PRISM International hosted this event in Amsterdam last month. You’ve had a chance to listen to my interviews with Anthony Pearlgood of PHS Data Solutions, Marc Delhaie of Iron Mounta…
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This is the third installment of our RIMproLive Europe interviews which were recorded on-stage at the European Information Management Conference. NAID-Europe and PRISM International hosted the event in Amsterdam last month. You’ve had a chance to listen to my interview with Anthony Pearlgood of PHS Data Solutions and Marc Delhaie of Iron Mountain F…
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The European Information Management Conference, hosted by NAID-Europe and PRISM International, was held a couple of weeks ago in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe. Last week you got to hear the first of t…
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The European Information Management Conference, hosted by NAID-Europe and PRISM International, was held last week in Amsterdam. I had the distinct pleasure of interviewing three executives of large European RIM companies as part of the conference keynote. The keynote was called RIMproLive Europe. Over the next few weeks, I’m going to replay the int…
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In our industry we talk a lot about disaster recovery. We sell our services as a way to prepare for it. But what if it really happened to you? What if you had a major flood? What about a sprinkler system failure? Are you ready for that? Or what if a client of yours called experiencing the same thing? Do you have an immediate plan of action you coul…
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A meeting with his lawyer opened his eyes to a brand-new business opportunity. And after researching it, he launched a RIM service business. Ron Bush started DRD Information Management back in 2004. Based an hour southeast of Chicago, DRD provides a full range of records and information-related service offerings. In the interview today, Ron shares …
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This week I am pleased to replay an interview I did with Kristjan Backman and Patti Bowles, who own and operate Phoenix Recycling in Winnipeg, Manitoba, Canada. Their story is one of perseverance, love, and cool ways to make decisions. I think their conversation near the end of the interview about their adventure together is wonderful. And in all t…
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You might think that being involved in the hit British TV show The X Factor and hanging with Simon Cowell on the set would be quite glamorous. But for Charlotte Williams, it’s all just part of a great story that eventually led her to our industry. Charlotte is the PR and Marketing Manager for Shredall & SDS based in Nottingham, England. Shredall & …
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Every business that has created some degree of success in their market has taken specific actions to get them there. If you are willing to look for those clues, you can often leverage them in your own business. Nate Segall of AccuShred, a full service shredding and destruction services company based in Toledo, OH, has led his company to abundant su…
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Everyone in the RIM industry has a story and each story is proof that it is possible to become successful in this business. Today, you’ll hear the story of Don Adriaansen of Titan Mobile Shredding. Don and his partner have built a successful shredding and destruction business in the greater Philadelphia area that includes mobile and plant operation…
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While he never officially left the industry, many are saying that Ray Barry is officially “back” with the recent announcement that he is joining NAID as their Chief Shreducation & Member Relations Officer. You may remember Ray from Total Training Services, Shred School and more. He was on the board of NAID and served as Board President a few years …
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This is a replay of an interview I conducted with Dennis Barnedt, CEO of the Oasis Group headquartered in Dublin, Ireland. Dennis is also a Director and the Founder of Access. Dennis has a long and storied career in the RIM world and has become one of the leading movers and shakers in the global RIM services industry. Not only will you get a chance…
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She’s one of the most known and loved vendors in the commercial RIM industry. She and the company she represents have been major contributors to the advancement of the industry. Fact is, they’ve been in the industry a very long time. Lori Palmer is the Executive Vice President of REB Storage Systems International, a global racking and storage syste…
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With just over five years in the RIM services business, Vince Fuemmeler is doing some really cool things at Information Management & Securities (IMS) located in Mexico, MO. Along with shredding, Vince has added hard copy records, scanning and imaging as well as software and cloud related services to his suite of offerings. As a relatively young RIM…
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As mergers and acquisitions continue to transpire in the RIM services industry, the value of a strong advisor and broker becomes more and more important. Bill O’Shields spent many years as the CFO of Recall, driving their initial acquisitions in the US market. He then went on to build a national powersports retailer through acquisitions before movi…
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Richard Reese has been one of the most influential people in the entire RIM services industry. From the time he joined Iron Mountain in 1981 until the spring of this year, Richard led a company and an industry to unprecedented heights. His influence is significant in the services we offer, the associations we are a part of, and the amazing business…
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Today is a great opportunity for you to get a glimpse into the mind of an IT Director. If you’ve struggled to figure out how to get their attention or sell to them, this show will be very instructive for you. John Gilbert, Director of Information Technology at Sunfood, a San Diego company that sells organic raw foods and super-foods, joins us to sh…
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He got his start in his family’s moving business until his Dad showed an interest in records storage in the late 1980’s. After mapping out a detailed business plan and a small $20K loan, William (Bill) Palisano started Lincoln Archives in Buffalo, New York. This year will be Lincoln Archives’ 20th year in business! Since it was founded, Lincoln Arc…
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He started out as a teacher until he was laid off and got a job as a temp worker with a record center. Over 20 years later, he now holds a doctorate that deals directly with the RIM industry professionals. Dr. Michael Huff has over 26 years of hands-on operations, management and consulting experience in the records and information management indust…
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One of the few entrepreneurs in Kenya, our guest today is Marilyn Kamuru, the founder and managing director of eManage Africa. Based in Nairobi, Kenya, eManage Africa is a leading provider of records and data storage. They use industry-leading records management software and processes to provide an automated, secure environment for your records. Ma…
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A veteran data industry service provider, our guest today is Tim Goodwin, the founder and CEO of The Data Center. The Data Center, which is based in Rockford, IL offers a full range of data protection services. Tim made a strategic decision years ago to only service clients with data focused solutions. To this day, that has not changed. The Data Ce…
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Our guest today has actually been involved in Watergate, Whitewater, and Worldcom but not in the way you might expect. He’s done detective work with the data. Chris Muller got his start in 1978 when he was in charge of software development for a financial printing company. The things he learned there were the seeds to the birth and growth of his cu…
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He’s been part of our RIM world as the owner of a records management business and also a shredding and destruction business in Cincinnati. So, he’s one of us. But while still deeply connected, those businesses are no longer a part of the equation. Now, Will Scott is creating some seriously cool results as the Inventor, Chief Designer and CEO at Ble…
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The silver recovery business has often been tarnished with a bad reputation. But there are those who have worked to change the perceptions and deliver a reputable service over the years. Lon Rudnitsky, the Film Wash Partner at Pyromet grew up in the silver business. He knows the silver recovery industry inside out. As someone actively involved in i…
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Whack-a-mole. You know the game where the mole pops its head up and you have to hit it as quickly as you can? Do you feel like your business world looks a lot like that? There is a better way! You can systemize your business so it will grow and flourish without sucking up every ounce of energy you have and every minute you possess. Sam Carpenter us…
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This show will likely put some serious and well-warranted fear into you. My hope is that the energy of your fear gets quickly translated into preventative actions to ensure you don’t end up in hot water or even on the wall of shame. The topic…protecting the electronic data that you touch in any way, shape or form. Angie Singer Keating, the CEO of R…
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If there was ever a place to learn about the importance of records, it’s in a hospital. Our special guest today leveraged her experience as a nurse and then as a medical consultant and educator to then start a record center. You can hear the rest of this story on the show today. Gail Bisbee is the Founder, President and CEO of Confidential Records …
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Being “first” at anything is a major accomplishment. Think of the Wright Brothers and the first flight. Then there was John Alcock and Arthur Brown accomplishing the first cross-Atlantic flight. (Sorry Lindbergh fans. He didn’t actually make his crossing till eight years after they had.) And don’t forget Chuck Yeager and the first supersonic flight…
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This is a shred industry start-up story beginning more than 25 years ago. Long-time destruction industry veterans, Tim and Paula Oberst of Ohio Mobile Shredding join us on the show today. You’ll learn how Tim and Paula got started with an incredible marketing campaign, how Tim built his first shred truck and what it takes to get through the tough t…
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Jim Booth revisits the show after a year to update us on his new role as the Records and Information Management Practice Group Leader at Brightstone Consulting and Brightstone Insurance. You’ll recall that Jim was the long-time Executive Director at PRISM International until last May. On the show today we’ll learn more about his transition and the …
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