It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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AI Leaders Podcast #22: Data and analytics for the best customer experience
Manage episode 330782159 series 2828593
Контент предоставлен Accenture. Весь контент подкастов, включая выпуски, графику и описания подкастов, загружается и предоставляется непосредственно Accenture или его партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In this episode David Atkinson, who leads Sun Life's data and analytics efforts, talks with Krish Banerjee about how data has become core to their customer experience. Hear how they are leveraging data to create exceptional client experiences and drive meaningful impact.
59 эпизодов
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Manage episode 330782159 series 2828593
Контент предоставлен Accenture. Весь контент подкастов, включая выпуски, графику и описания подкастов, загружается и предоставляется непосредственно Accenture или его партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In this episode David Atkinson, who leads Sun Life's data and analytics efforts, talks with Krish Banerjee about how data has become core to their customer experience. Hear how they are leveraging data to create exceptional client experiences and drive meaningful impact.
59 эпизодов
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Похожие на Accenture AI Leaders Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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…
continue reading
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Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
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continue reading
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…
continue reading
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…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
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