Carl-Gould-#70secondCEO-Can You Deliver Part 2 1


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Can You Deliver? Part 2

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.

And the way it works, the customer thinks all people in a business, they think of you monolithic. They think the salesperson is the same as the operations, the same as customer service. That same position. But you're all representative of the business. If I go through a drive-thru, and I say, Hey, I would like this sandwich. And I took that I gave that order to one person. And then I got to the window, and they gave me the wrong sandwich. And they charged me the wrong price. I might say, Hey, I just gave you the order. And they say, Oh, well, you didn't give it to me. You gave it to my colleague. Yeah. But you're still the same, you know, you're the place, I think of you the same, right? They're going to take the company as monolithic as everyone equals everyone. They're not going to say Oh, well, the salesperson said so but I don't expect you to follow through. They're going to say think that one person, each person, one person or each person talks for the whole company. And that's why everybody has to be on the same page. So sales producers they will fold under the weight of the objections that they receive. If they don't believe you can deliver, they won't sell as vigorously.

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

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