))
Part 1 - The impact a great client experience has on business valuations - Matt Brinker, Merchant
Manage episode 345240975 series 3333605
Контент предоставлен Mark Akeroyd. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Mark Akeroyd или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In this 2 part series we're joined by Matt Brinker, Managing Partner of Merchant and Lumiant Board Member.
We often speak about the impact a consistently great client experience would have on a business valuation but we decided to go straight to someone who does this for a living! Matt and Merchant are focused on evaluating new investment opportunities and helping partner firms work through strategic and operational initiatives for growth and scale.
In this episode we discuss:
- What it is that Merchant look for in a successful business
- How to measure for culture
- The microcosms of culture that indicate business health
- How to measure and identify the impact of a great client experience
- The value of organic growth vs inorganic growth
To learn more about how Lumiant can help you engage clients with values based advice visit www.lumiant.io
42 эпизодов
Поделиться
