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Episode 7 - Design - Jonatan Mijares Monasterio - CX / UX Lead
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Jonatan is CX/UX professional, working across multiple industries…he was in design, but has evolved.
Throughout his career in the Digital Industry he has been developing UX Strategy, organising discovery client meetings, managing multidisciplinary teams to deliver CX, UX and Front End solutions improving clients market reach and contributing to the bottom line.
His expertise include: cross-industry Information Architecture, customer and user experience (CX & UX), user-centric design (UCD), Visualisation & User Interface Design (UI), CRM/analytics, IT/OT conversions, Omnichannel transformation (adaptive to responsive) and brand development through social and digital media ecosystems.
In todays podcast we cover a number of topics such as:
1. How he got into design and evolved into strategy
2. Coming to the UK and making it as a designer here
3. The evolution of major brands such as Accenture, Deloitte and others and what they are doing in the design space
4. CX and UX Strategy and the importance of this
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