Replay: Five Big Bets for the Future of CX


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Tune in for a replay of The Six Five Summit’s #SaaS #EnterpriseSoftware Spotlight Keynote with Adrian McDermott, CTO, Zendesk. Technology has made some rapid and creative strides over the last few years. Some predicted some pandemic. Adrian dusts off his crystal ball to give us his five big predictions for the customer experience future.

#sixfivesummit #sixfivesummitreplay #zendesk #CX #CTO #adrianmcdermott #danielnewman #patrickmoorhead

The Six Five Summit is a 100% virtual, on-demand event designed to help you stay on top of the latest developments and trends in digital transformation brought to you by Futurum Research and Moor Insights & Strategy. With 12 tracks and over 70 pre-recorded video sessions, The Six Five Summit showcases an exciting lineup of leading technology experts whose insights will help prepare you for what’s now and what’s next in digital transformation as you continue to scale and pivot for the future. You will hear cutting-edge insights on business agility, technology-powered transformation, and thoughts on strategies to ensure business continuity and resilience, along with what’s ahead for the future of the workplace.

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