Episode 70: Launching Season 6, What to Look Forward To

Cornell University's Inclusive Excellence Podcast

#Podcasting Education #Cornell Universitys Inclusive Excellence #Cornell University #Department Of Inclusion #Workforce Diversity

27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

2 года назад 22:33

MP3•Главная эпизода

Join Erin Sember-Chase, Toral Patel, and Bert Odom-Reed for the first episode of a brand-new season. Hear their hopes of continuing to elevate the voices and experiences of fellow employees while also diving deeper into the discomfort. They tease upcoming episodes that reflect topics and discussions circling the country and Cornell, including the university’s theme of “freedom of expression.”

95 эпизодов

Cornell University's Inclusive Excellence Podcast

Episode 70: Launching Season 6, What to Look Forward To

Cornell University's Inclusive Excellence Podcast

published 2 года назад

MP3•Главная эпизода

95 эпизодов

#Podcasting Education #Cornell Universitys Inclusive Excellence #Cornell University #Department Of Inclusion #Workforce Diversity

Все серии

Cornell University's Inclusive Excellence Podcast

1
Episode 95: Allyship in Action - More Than Just Being Nice 1:00:02

6 дней назад1:00:02

1:00:02

Allyship is more than just a buzzword—it’s about action, accountability, and showing up in meaningful ways. In this episode, Sam Benson, Assistant Director for Graduate Affairs for MS and PhD Students in Mechanical and Aerospace Engineering, and Perdita Das, Assistant Dean of Hans Bethe House, discuss what allyship really means, how to navigate mistakes, and the ways we can all create more inclusive spaces. Through candid conversations and real-life examples, they explore the power of collaboration, the importance of self-reflection, and why true allyship requires continuous learning and unlearning.…

Cornell University's Inclusive Excellence Podcast

1
Episode 94: Insights from the Other Hill with President Cornish 50:48

21 день назад50:48

50:48

Join Erin and Toral for an inspiring conversation with Dr. La Jerne Terry Cornish, President of Ithaca College, as she shares her journey from the front of a sixth-grade classroom in Baltimore to the helm of a higher education institution. Discover the pivotal mentors who shaped her path, the power of authentic leadership, and why creating “brave spaces” is essential for true belonging. Dr. Cornish highlights her commitment to strengthening partnerships between Ithaca’s higher ed institutions and local school districts. She also opens up about the challenges of staying true to institutional values in the face of resistance. Tune in to hear why she believes “how you start doesn’t determine how you finish” – and how she hopes to leave her legacy as the “accessible president.”…

Cornell University's Inclusive Excellence Podcast

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Episode 93: From Policy to Practice: Rethinking Campus Wellbeing 49:08

5 weeks назад49:08

49:08

Julie Edwards, Assistant Vice President for Student Health and Wellbeing at Cornell, joins Erin and Toral for a powerful conversation about building a health-promoting campus. She shares how the adoption of the Okanagan Charter is shaping Cornell’s holistic approach to wellbeing, why fostering a culture of health is a shared responsibility, and the real impact of systemic changes like implementing floating holidays and credit caps. Julie also opens up about her personal journey and how it fuels her passion for creating a campus where everyone can thrive.…

Cornell University's Inclusive Excellence Podcast

1
Episode 92: The Road Back: On Reentry, Work, and Resilience 46:00

7 weeks назад46:00

46:00

In this episode, Erin and Toral sit down with Thomas Jones (he/him/his), fair employment practice specialist at Cornell, to explore the transformative impact of the Restorative Record Project. Thomas shares his personal journey from incarceration to higher education and his role in helping justice-involved individuals highlight their skills and potential in the job market. Thomas discusses overcoming barriers, the power of transferable skills, and how he is helping reshape hiring practices. Tune in for an inspiring conversation about resilience, second chances, and building a more inclusive workforce.…

Cornell University's Inclusive Excellence Podcast

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Episode 91: Exploring Spiritual Diversity and Wellbeing on a College Campus 1:02:00

11 weeks назад1:02:00

1:02:00

What does it look like to create spaces that welcome all forms of spiritual exploration on such a diverse campus? Join Joel Harter (he/him/his) and Saorsa Wissman (she/her/hers) from Cornell’s Office of Spirituality and Meaning-Making as they dive into the intersection of faith, identity, and belonging. Reflecting on their personal and professional journeys, they share the challenges they’ve faced in navigating their spirituality and religious communities. They also discuss spiritual multiplicity and fluidity, and their commitment to providing inclusive spaces and resources on campus that support the religious wellbeing of students and employees.…

Cornell University's Inclusive Excellence Podcast

1
Episode 90: From Laboratory to Leadership with Eve De Rosa 48:41

16 weeks назад48:41

48:41

Join Erin and Toral for a compelling conversation with Eve De Rosa, dean of faculty at Cornell, as she reflects on her journey to the university and her impactful work fostering inclusivity. Eve shares insights into her role, her commitment to equity and belonging for faculty at all levels, and the importance of involving staff voices when designing inclusive systems and cultures. From laboratory mice to leadership at Cornell, tune in to hear Eve’s fascinating journey and what she hopes to accomplish in her final year as dean of faculty.…

Cornell University's Inclusive Excellence Podcast

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Episode 89: Embrace Discomfort and Do It Anyway 51:34

19 weeks назад51:34

51:34

In this episode, Erin and Toral welcome Alexis Boyce, manager of Cornell’s Asian American Studies Program and co-chair of the A&S Staff Diversity, Equity, Inclusion, and Accessibility Committee. A recipient of the Employee Assembly Award for Staff Inclusion and Integrity, Alexis shares how her committee’s initiatives are driving meaningful change. She reflects on her commitment to equity and belonging, which extends beyond her professional role, and offers valuable insights into navigating the complexities of identity when it comes to DEI work.…

Cornell University's Inclusive Excellence Podcast

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Episode 88: Bridging Campus and Community with Cornell and Ithaca Police Chiefs 58:37

21 weeks назад58:37

58:37

In this episode, Erin and Toral welcome Cornell Chief of Police Anthony Bellamy and Ithaca City Chief of Police Thomas Kelly. The chiefs discuss their paths to leadership, guiding philosophies on policing with empathy, and efforts to build trust within Ithaca and Cornell’s diverse communities. With a unique mix of a small-town atmosphere and a large student population, they explore the challenges of balancing community engagement with enforcement, fostering inclusivity and wellbeing, and collaborating on public safety to serve everyone in the community.…

Cornell University's Inclusive Excellence Podcast

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Episode 87: Today’s Child Care Desert – A Community Challenge 1:00:08

23 weeks назад1:00:08

1:00:08

In this episode, Erin and Toral sit down with Ruth Merle-Doyle, Work Life Program Manager at Cornell, and Melissa Perry, CEO of the Child Development Council of Central New York, to discuss the urgent issue of child care accessibility. With the nation – especially Tompkins County – facing a severe shortage, they explore the impact on working parents, available resources, and why this challenge affects every employee, parent or not. Tune in for personal stories and professional insights on supporting families and caregivers in the workplace and learn why “leaving loudly” is key.…

Cornell University's Inclusive Excellence Podcast

1
Episode 86: Breaking The Silence: How to Support Colleagues Experiencing Domestic Violence 51:21

25 weeks назад51:21

51:21

In recognition of Domestic Violence Awareness Month, Erin and Toral are joined by Michelle Artibee (she/her), director of workforce wellbeing at Cornell, and Lyn Staack (she/they), director of education at the Advocacy Center of Tompkins County. Together, they discuss the critical resources available for employees experiencing domestic violence, consider various factors that impact assistance options and access, and explore ways managers and colleagues can appropriately provide support. If you or someone you know is experiencing domestic violence, help is available. Please contact the National Domestic Violence Hotline at 1-800-799-SAFE (7233), or text START to 88788. You are not alone—support is available 24/7.…

Cornell University's Inclusive Excellence Podcast

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Episode 85: Thanks Bert! A Farewell to Our Sound Engineer 35:50

27 weeks назад35:50

35:50

In this heartfelt episode, Bert Odom-Reed, director of Cornell Broadcast Studios, shares an announcement with our audience. As he celebrates his seventh season producing the Inclusive Excellence Podcast and 35 years at Cornell, Bert takes us down memory lane, highlighting his favorite episodes and the most impactful moments along the way. He leaves listeners with inspiring words of wisdom and a glimpse into the exciting future that lies ahead. Join us for one last “Thanks, Bert!…

Cornell University's Inclusive Excellence Podcast

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Episode 84: What Does Inclusive Excellence Really Mean? 17:37

29 weeks назад17:37

17:37

In the season 7 premiere, the Inclusive Excellence Podcast returns with hosts Erin Sember-Chase and Toral Patel reflecting on their summer and sharing an exclusive preview of what’s to come. In this episode, they take a closer look at the foundation of the podcast by exploring the true meaning and history of the term “inclusive excellence.” Plus, don’t miss their special message to listeners as they kick off an exciting new season.…

Cornell University's Inclusive Excellence Podcast

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Episode 83: “Wherever I Go, I Want It to Matter That I Was There” with Cal Walker 1:03:27

49 weeks назад1:03:27

1:03:27

In the season finale, Erin and Toral are joined by Cal Walker, retiree of Cornell and longstanding citizen of Ithaca for nearly 50 years. Cal shares his journey from Civil Rights-era Alabama to New York, recalling the moments that ignited his passion for activism and social justice. Tune in to hear how Cal has embodied the mantra “blossom where you are planted,” enriching the Ithaca and Cornell communities and encouraging listeners to cultivate meaningful connections by sowing seeds of positive change wherever they can.…

Cornell University's Inclusive Excellence Podcast

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Episode 82: Recruitment Reimagined: Building Trust and Transparency 59:14

51 weeks назад59:14

59:14

In this episode, Erin and Toral let listeners in on the evolving world of recruitment with Carolyn Chow (she/her/hers) and Brad Stock (he/him/his), colleagues and talent acquisition partners at Cornell. The pair share their unique journeys from applicants to recruiters at the university and how their experiences shape the way they engage with candidates today. Whether it's job seekers looking for employment opportunities or hiring managers pursuing prospective candidates, tune in to explore best practices when it comes to being intentional and inclusive during the hiring process.…

Cornell University's Inclusive Excellence Podcast

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Episode 81: All While Working 9 to 5: On Single Parenthood, Divorce, and Advocating for Inclusion 47:01

1 year назад47:01