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S3 E05 | Jeff Sheldon | Building A Loyal Customer Base
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Jeff Sheldon is the creative mind behind Ugmonk, a brand renowned for curating quality products that combine form and function. In this episode, Jeff shares his journey of developing a meaningful community around Ugmonk, where every product decision is a collaborative effort with the people who love and live the brand’s philosophy.
Tune in as Jeff explains how he built a loyal and engaged community of brand fans and why scaling requires special considerations for community-driven, founder-led businesses.
Key Points:- Product development and customer feedback
- Developing a strong personal brand
- The pros and cons of scaling
Learn more about Ugmonk
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Credits:The Entrepreneur’s Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees, and engage customers.
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