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Dr Lixing Sun on Natural Lying
Manage episode 412363120 series 2845792
Контент предоставлен Human Risk. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Human Risk или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Why do we lie and cheat and why might it not always be a bad thing?
On this episode, I’m speaking to a research professor who has studied lying and cheating in the natural world and what we can learn about it in the human world.
My guest, Dr Lixing Sun is a Research Professor in the Department of Biological Sciences at Central Washington University. While his research focuses on biology, his interests are in connecting behaviour, evolution, psychology, and economics.
In his latest book, The Liars of Nature and the Nature of Liars, Lixing explores how nature is rife with cheating and, perhaps surprisingly, how dishonesty has given rise to diversity.
By exploring how everything from microscopic organisms to highly intelligent birds and mammals engage in lying and deception he explains how cheating in nature relies on basic rules which also apply to humans.
In his book and in our discussion, Lixing explains the prevalence of cheating in human society and identifies the kinds of cheating that spur innovation and cultural vitality and lays down a blueprint for combatting malicious cheating such as fake news and disinformation.
Resources
Lixing’s faculty page: https://www.cwu.edu/academics/biology/directory/lixing-sun.php
Lixing on LinkedIn: https://www.linkedin.com/in/lixing-sun-7ba5067/
Twitter/X: https://twitter.com/LSun5
His book ‘The Liars of Nature and the Nature of Liars’: https://press.princeton.edu/books/hardcover/9780691198606/the-liars-of-nature-and-the-nature-of-liars
The Psychology Today article he referred to on the show:
https://www.psychologytoday.com/intl/blog/lies-and-deception/202311/how-to-outsmart-yourself
…
continue reading
On this episode, I’m speaking to a research professor who has studied lying and cheating in the natural world and what we can learn about it in the human world.
My guest, Dr Lixing Sun is a Research Professor in the Department of Biological Sciences at Central Washington University. While his research focuses on biology, his interests are in connecting behaviour, evolution, psychology, and economics.
In his latest book, The Liars of Nature and the Nature of Liars, Lixing explores how nature is rife with cheating and, perhaps surprisingly, how dishonesty has given rise to diversity.
By exploring how everything from microscopic organisms to highly intelligent birds and mammals engage in lying and deception he explains how cheating in nature relies on basic rules which also apply to humans.
In his book and in our discussion, Lixing explains the prevalence of cheating in human society and identifies the kinds of cheating that spur innovation and cultural vitality and lays down a blueprint for combatting malicious cheating such as fake news and disinformation.
Resources
Lixing’s faculty page: https://www.cwu.edu/academics/biology/directory/lixing-sun.php
Lixing on LinkedIn: https://www.linkedin.com/in/lixing-sun-7ba5067/
Twitter/X: https://twitter.com/LSun5
His book ‘The Liars of Nature and the Nature of Liars’: https://press.princeton.edu/books/hardcover/9780691198606/the-liars-of-nature-and-the-nature-of-liars
The Psychology Today article he referred to on the show:
https://www.psychologytoday.com/intl/blog/lies-and-deception/202311/how-to-outsmart-yourself
320 эпизодов
Manage episode 412363120 series 2845792
Контент предоставлен Human Risk. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Human Risk или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Why do we lie and cheat and why might it not always be a bad thing?
On this episode, I’m speaking to a research professor who has studied lying and cheating in the natural world and what we can learn about it in the human world.
My guest, Dr Lixing Sun is a Research Professor in the Department of Biological Sciences at Central Washington University. While his research focuses on biology, his interests are in connecting behaviour, evolution, psychology, and economics.
In his latest book, The Liars of Nature and the Nature of Liars, Lixing explores how nature is rife with cheating and, perhaps surprisingly, how dishonesty has given rise to diversity.
By exploring how everything from microscopic organisms to highly intelligent birds and mammals engage in lying and deception he explains how cheating in nature relies on basic rules which also apply to humans.
In his book and in our discussion, Lixing explains the prevalence of cheating in human society and identifies the kinds of cheating that spur innovation and cultural vitality and lays down a blueprint for combatting malicious cheating such as fake news and disinformation.
Resources
Lixing’s faculty page: https://www.cwu.edu/academics/biology/directory/lixing-sun.php
Lixing on LinkedIn: https://www.linkedin.com/in/lixing-sun-7ba5067/
Twitter/X: https://twitter.com/LSun5
His book ‘The Liars of Nature and the Nature of Liars’: https://press.princeton.edu/books/hardcover/9780691198606/the-liars-of-nature-and-the-nature-of-liars
The Psychology Today article he referred to on the show:
https://www.psychologytoday.com/intl/blog/lies-and-deception/202311/how-to-outsmart-yourself
…
continue reading
On this episode, I’m speaking to a research professor who has studied lying and cheating in the natural world and what we can learn about it in the human world.
My guest, Dr Lixing Sun is a Research Professor in the Department of Biological Sciences at Central Washington University. While his research focuses on biology, his interests are in connecting behaviour, evolution, psychology, and economics.
In his latest book, The Liars of Nature and the Nature of Liars, Lixing explores how nature is rife with cheating and, perhaps surprisingly, how dishonesty has given rise to diversity.
By exploring how everything from microscopic organisms to highly intelligent birds and mammals engage in lying and deception he explains how cheating in nature relies on basic rules which also apply to humans.
In his book and in our discussion, Lixing explains the prevalence of cheating in human society and identifies the kinds of cheating that spur innovation and cultural vitality and lays down a blueprint for combatting malicious cheating such as fake news and disinformation.
Resources
Lixing’s faculty page: https://www.cwu.edu/academics/biology/directory/lixing-sun.php
Lixing on LinkedIn: https://www.linkedin.com/in/lixing-sun-7ba5067/
Twitter/X: https://twitter.com/LSun5
His book ‘The Liars of Nature and the Nature of Liars’: https://press.princeton.edu/books/hardcover/9780691198606/the-liars-of-nature-and-the-nature-of-liars
The Psychology Today article he referred to on the show:
https://www.psychologytoday.com/intl/blog/lies-and-deception/202311/how-to-outsmart-yourself
320 эпизодов
Все серии
×What does tea have to do with human behaviour? A lot more than you might think. On this epusoed, I'm exploring one of the world's most popular drinks and what we can learn from it. Summary My guest is Giles Oakley , a professional tea taster, entrepreneur, and long-time friend. Giles began his career at Tetley before co-founding Two Spoons Tea, a company dedicated to celebrating tea as the hero crop it is. Over the course of our conversation, Giles introduces me—and you—to the rich history and intricate science behind tea. From its origins in Camellia sinensis to the skill of blending, he reveals why tea is far more complex than we often think. Giles takes us behind the scenes of tea tasting and blending, offering fascinating insights into how colour, flavour, and texture are meticulously evaluated. We even do a live tea tasting during the episode! Along the way, Giles shares incredible stories, from the history of tea pillows to the traditions of tea production in Kenya and Darjeeling. His passion for elevating tea is contagious, and it shines through in the ethos of his company.Whether you’re a casual tea drinker or a full-on enthusiast, this episode has something for you. Learn about the art of crafting consistent tea blends, the delicate balance of tradition and innovation, and the personal philosophy that drives Giles’ business. And of course, don’t forget to grab a cup of your favourite brew while you listen—it’s the perfect pairing. Guest Biography Giles Oakley is a professional tea taster and co-founder of Two Spoons Tea , a company devoted to celebrating tea as a hero crop. After starting his career at Tetley in 1998, Giles spent over 20 years in the tea industry, travelling the world and mastering the art of tea tasting and blending. With expertise honed in places like Kenya, India, and Malawi, Giles eventually decided to step away from corporate life and create his own tea brand. Two Spoons Tea focuses on high-quality, ethically sourced blends that honour the social and cultural importance of tea. Giles and his business partner Mark, are committed to using their tea-tasting expertise to provide customers with exceptional, sustainably sourced products. Their ethos revolves around making tea fun, accessible, and memorable while maintaining the highest standards of quality. AI Generated Timestamped Summary [00:00:00] Introduction to tea as a topic and Giles Oakley as the guest [00:01:00] Giles’ journey into the tea trade and the importance of tea in daily life [00:03:00] Tea’s global impact and its complex journey from bush to cup [00:06:00] How blending creates consistency in tea flavours [00:08:00] The art and science of tea tasting, including blindfolded tastings [00:11:00] Why tea is an underrated hero crop and its social significance [00:19:00] Starting Two Spoons Tea and building a company ethos [00:23:00] The difference between tea bags and tea pillows [00:27:00] Balancing tradition and innovation in the tea industry [00:32:00] Tea as a personal and cultural experience [00:43:00] Myths about tea, including caffeine content and hydration benefits [00:46:00] Ethical Tea Partnership and ensuring supply chain integrity [00:48:00] Giles’ most memorable cups of tea Links Two Spoons Tea website Two Spoons Tea Instagram Ethical Tea Partnership Camellia sinensis plant Episodes of the show featuring Professor Charles Spence on Sensory Perception and Sensehacking…
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1 Pav Gill on Whistleblowing that works 1:11:56
1:11:56
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How do we create systems that encourage whistleblowing without incentivizing malicious reporting? Should we reward whistleblowers financially? Why is closure important, both for whistleblowers and the organisations they are whistleblowing on? Episode Summary On this episode, I speak with Pav Gill , the whistleblower behind the Wirecard scandal and former General Counsel for Wirecard’s Asia Pacific operations. But this conversation isn’t about Wirecard. Instead, we explore the broader dynamics of whistleblowing—beyond high-profile scandals—focusing on the personal and organizational challenges of speaking up. Pav shares insights into what happens after a whistleblower comes forward, why some struggle to move on while others thrive, and how organizations can encourage reporting without creating perverse incentives. We discuss the psychological toll of whistleblowing, the role of incentives in encouraging disclosures, and the importance of closure—not just for individuals but for entire organizations. Pav also introduces the Confide Platform, his end-to-end whistleblowing platform designed to improve the process for both whistleblowers and companies. With experience as both a whistleblower and a compliance professional, he offers a unique perspective on making whistleblowing work for all stakeholders. Whether you work in compliance, risk, legal, or HR or are simply interested in ethical business practices, this episode will provide fresh insights into a complex topic. Guest Biography Pav Gill is the founder and CEO of The Confide Platform , a whistleblowing tool that streamlines the reporting and management of corporate misconduct. He gained prominence as the whistleblower behind the Wirecard scandal, exposing a multi-billion-dollar fraud that ultimately led to the company’s collapse. At the time, Pav was General Counsel for Wirecard’s Asia Pacific operations. His decision to speak out was instrumental in bringing the case to light. Beyond his whistleblowing experience, Pav is a legal and compliance expert with deep knowledge of corporate governance, risk management, and regulatory compliance. Before founding the Confide Platform, he held leadership roles, providing legal and strategic counsel in high-stakes corporate environments. His insights into whistleblowing—shaped by both personal experience and professional expertise—make him a leading voice on ethical corporate behaviour and whistleblower protections. 📌 Pav on LinkedIn: Pav Gill 📌 The Confide Platform: confideplatform.com AI-Generated Timestamped Summary 00:00:00 - Introduction to Whistleblowing Beyond Wirecard (2 min) Christian introduces the episode, explaining that this discussion moves beyond the Wirecard scandal to explore the deeper dynamics of whistleblowing. The conversation examines the challenges of speaking up, the psychological toll, and how to encourage ethical disclosures while avoiding perverse incentives. 00:02:42 - Pav Gill’s Journey After Wirecard (4 min) Pav shares what he has been working on since exposing Wirecard, including founding Confide , an end-to-end whistleblowing platform. He explains why most reporting systems fail to address both the logistical and psychological aspects of whistleblowing. 00:06:25 - Why Whistleblowing Is More Than Just a Hotline (7 min) Christian and Pav discuss why many organizations see whistleblowing as a simple logistical issue—install a hotline, job done. Pav explains why it’s much more complex, requiring cultural shifts, psychological support, and credible processes that give employees confidence to report misconduct. 00:13:14 - The Fine Line Between Whistleblowing and Malicious Reporting (6 min) Pav challenges the traditional narrative of whistleblowers as heroes versus corporations as villains. He highlights real cases where people use reporting mechanisms for leverage rather than ethical reasons and explores how organizations can differentiate between genuine concerns and bad-faith claims. 00:19:30 - The Role of Incentives in Whistleblowing (5 min) We examine the controversial topic of financial rewards for whistleblowers. Pav advocates for rewarding genuine whistleblowers who suffer retaliation but warns against systems that create "honeypots" encouraging opportunistic reporting. The discussion highlights global inconsistencies in whistleblower reward schemes. 00:24:40 - Why Recognition Matters Beyond Financial Rewards (6 min) Pav emphasizes that whistleblowers need more than just monetary compensation—they need recognition. He discusses how official acknowledgments, career support, and public appreciation can make a difference in how society perceives those who speak up. 00:30:00 - The Stigma of Being a Whistleblower and Career Consequences (7 min) We discuss why many whistleblowers struggle to find jobs post-disclosure. Pav suggests that companies should rethink how they view whistleblowers, treating them as valuable truth-tellers rather than troublemakers. 00:37:00 - Should Companies Hire Whistleblowers? (5 min) Christian and Pav explore whether companies should actively hire former whistleblowers, similar to how the cybersecurity industry recruits ex-hackers. We discuss how organizations can harness whistleblowers’ skills while ensuring a constructive work environment. 00:44:00 - Corporate Closure: How Organizations Handle Reports (6 min) Pav highlights how companies often prioritize moving on from whistleblower cases without fully addressing the underlying issues. We discuss how organizations can achieve proper closure—for both the whistleblower and the company—without leaving unresolved tensions. 00:50:00 - Why Some Whistleblowers Become Angry and Bitter (7 min) Pav explains why some whistleblowers become embittered, often due to a lack of justice, continued corporate wrongdoing, or personal retaliation. He suggests that structured post-whistleblowing support could help individuals move on positively. 00:57:00 - Lessons for Compliance and Leadership (5 min) The conversation turns to what compliance leaders and business executives can learn from whistleblowing cases. Pav underscores the importance of designing systems that align with how people actually behave, rather than how companies wish they would behave. 01:02:00 - The Confide Platform: Building a Better Whistleblowing System (5 min) Pav explains how The Confide Platform seeks to fix the flaws in traditional whistleblowing platforms by ensuring accountability, psychological safety, and transparency. He discusses the platform’s features, such as audit trails and dynamic case management. 01:07:00 - Final Thoughts: The Future of Whistleblowing (3 min) Pav reflects on his journey, the lessons he has learned, and his mission to improve corporate ethics. We close with a discussion on how organizations can create environments where people feel safe speaking up. Related Podcast Episodes 📌 Dan McCrum on Wirecard – Insights from his book Money Men 🎧 👉 Listen here 📌 Zelda Perkins on NDAs – Her campaign to limit their use after breaking her NDA to expose Harvey Weinstein 🎧 👉 Listen here 📌 Professor Ludmila Praslova on The Canary Code – How improving conditions for neurodiverse employees benefits everyone 🎧 👉 Listen here…
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1 Dr Hemma Lomax on The Edge of Possibility 1:03:09
1:03:09
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What is the edge of possibility and how can storytelling help us to find it? My guest isn't a storyteller — she's a lawyer, working in compliance — but she's got some fascinating insights to share about how it can help us to effect change. Or, in her words, to find the edge of our possibility. I've been wanting to get Dr Hemma Lomax on the show for some time, and I'm delighted that in this episode, I've managed to make that happen. Summary In a wide-ranging discussion, Hemma shares her unique journey from the UK courtroom to the forefront of corporate compliance in our latest episode. Her career has been marked by a commitment to understanding human behavior and using storytelling as a tool for transformation. We delve into her insights on curiosity as a driving force in compliance, the importance of breaking into influential spaces, and how her new podcast, "Unless," seeks to inspire action through stories of operationalizing good intentions. Our discussion spans the intricate dynamics of rule enforcement and the empowering role of embracing curiosity. Hemma gives her perspective on the hero's journey, not just in personal development but also within the professional landscape and parenting. We explore the transition from being a hero to becoming a guide, both as a parent and leader, highlighting the importance of fostering environments where others can thrive independently. Finally, we reflect on the legacy one leaves and the pursuit of growth and learning. From encouraging independent thought in compliance to inspiring connections over traditional teachings, Hemma provides a compelling narrative on how wisdom and critical thinking can reshape structures. Join us as we challenge conventional boundaries, celebrate the limitless journey of human potential, and examine the art of building a podcast audience through meaningful connections and continuous self-improvement. Guest Biography Dr Hemma R. Lomax is a passionate ethics and compliance professional focused on effective risk management at scale and coaching for compliance. She was formerly the VP of integrity, governance risk and compliance and associate general counsel at Zendesk, where she leads the global ethics and compliance function. Prior to Zendesk, she served as a senior corporate counsel in the integrity and compliance team at Snap Inc. and as a director in the global ethics and compliance management team at the Walt Disney Co. Hemma also served for just over a decade prosecuting financial fraud and corruption with the SEC. Hemma is also a British-trained barrister and has previously worked as parliamentary counsel for the UK government and as an adviser at the United Nations for the government of Guyana. Hemma is a strong advocate for integrity at work, active bystandership and DEI, and she has a PhD in human rights and the role of law in war. AI-Generated Timestamp Summary (00:02) Introduction to Hemma (06:09) Exploring Boundaries Through Storytelling (15:39) Empowering Self Through Archetypes (18:58) Guiding Through Leadership and Parenting (23:13) Inspiring Connections, Not Teaching (26:28) Encouraging Independent Thought Through Compliance (35:48) Challenging Boundaries With Radical Curiosity (47:30) Living Your Legacy Through Stories (50:53) Exploring Legacy Milestones Through Storytelling (55:10) Embracing Human Potential and Self-Improvement Links Hemma on LinkedIn - https://www.linkedin.com/in/hemmarlomax/ Unless podcast 🎧 👉 https://www.corporatecomplianceinsights.com/hemma-lomax-unless-podcast/ The Dr Seuss story of the Lorax containing the quote that inspired Unless https://dep.wv.gov/WWE/Programs/nonptsource/Documents/TheLorax.pdf Great Women in Compliance podcast 🎧 👉 https://www.corporatecomplianceinsights.com/great-women-in-compliance/ Andrew Cordle - https://andrewcordle.com/ Tony Robbins - https://www.tonyrobbins.com/ David Goggins - https://davidgoggins.com/…
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1 Duncan Mavin on Meltdown: The Collapse of Credit Suisse 1:01:51
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How does a major global bank keep surviving crises; until it doesn't? Episode Summary On this episode, I’m joined by Duncan Mavin , author of Meltdown: Scandal, Sleaze, and the Collapse of Credit Suisse. Duncan’s book dives deep into the bank’s dramatic downfall, uncovering decades of mismanagement, scandals, and cultural clashes that eventually led to its collapse. As someone with intersecting touchpoints with Credit Suisse throughout my career, I couldn’t wait to have this conversation. During our discussion, we explore the intricate dynamics that defined Credit Suisse’s rise and fall, from Swiss banking secrecy laws to the revolving door of executives who struggled to fix a broken culture. Duncan shares eye-opening stories, including the mind-boggling choices made by individuals who valued short-term gains over long-term survival. This is more than just a tale of one bank’s failure—it’s a masterclass in understanding human behavior, organizational dynamics, and the systemic issues that plague the financial industry. Whether you’re a financial services expert or a curious observer, this episode will leave you questioning how much has really changed since the financial crisis. Guest Biography Duncan Mavin is a financial journalist and author. Over his 20-year journalism career, Duncan has worked at renowned publications like The Wall Street Journal, where he served as Finance Editor for Europe, and Bloomberg News. Before becoming a journalist, Duncan spent a decade as a finance professional and accountant. His latest book delves into the story of Credit Suisse, a firm he became intimately familiar with through his reporting and his earlier book on the Greensill scandal. Duncan’s insightful analysis and gripping storytelling bring to life the human decisions and cultural dynamics that contributed to Credit Suisse’s collapse. AI-Generated Timestamped Summary [00:00:00] Welcome and Duncan’s background as a financial journalist. [00:01:00] How Duncan’s first book on Greensill led to Meltdown. [00:02:00] Credit Suisse’s litany of scandals and its survival against the odds. [00:06:00] Swiss banking secrecy laws and their unintended consequences. [00:08:00] Cultural clashes between Swiss and American banking styles. [00:15:00] The short-term thinking and CEO turnover at Credit Suisse. [00:25:00] Archegos and Greensill—critical moments in the bank’s collapse. [00:29:00] How social media accelerated Credit Suisse’s final downfall. [00:35:00] The reaction in Switzerland to the collapse and the book. [00:42:00] The ongoing legacy of Credit Suisse and lessons for banking. [00:50:00] Reflections on regulation and the future of financial services. Links Meltdown - https://www.panmacmillan.com/authors/duncan-mavin/meltdown/9781035037469 Pyramid of Lies, Duncan's book on Greensill — https://www.panmacmillan.com/authors/duncan-mavin/pyramid-of-lies/9781529088922 Duncan on Twitter/X - https://x.com/dumav The Swiss government report on the collapse of Credit Suisse : https://www.admin.ch/gov/en/start/documentation/media-releases.msg-id-103689.html…
What can we learn about a country from its favourite sport? A lot. Particularly when that country has a history and culture like Germany. Which is what I'm exploring on this episode. Even if you're not a football fan, this episode — in a year when Germany goes to the polls — will have something of interest. Episode Summary On this episode, I speak with Kit Holden , a British-German journalist and author whose love for German football has led him to uncover the rich tapestry of stories behind the Bundesliga. Kit's perspective as an "insider, yet outsider" allows him to explore not just what happens on the pitch but also the cultural and societal dynamics that shape the game in Germany. From the legendary 50+1 ownership rule to the passionate fan culture that prioritizes community, we discuss what sets German football apart. Kit shares his experiences writing two books: Scheisse, We're Going Up , chronicling Union Berlin’s extraordinary journey from underdog to Champions League contender, and Played in Germany , a deep dive into how football reflects the soul of the nation. Our conversation delves into topics such as fan ownership, regional identities, and the challenges of maintaining tradition while engaging a global audience. Whether you're a football fanatic or a newcomer, this episode offers insights into the intersection of sport, society, and storytelling. We also explore Kit’s craft as a journalist, how his bilingual skills and cultural curiosity enable him to connect with fans, players, and club officials, and the lessons football can teach us about resilience and identity. With stories that span the Ruhr Valley to the rise of East German clubs, this episode will leave you with a newfound appreciation for the beautiful game and its deeper meanings. Guest Biography Kit is a British-German journalist and author based in Berlin. He covers German football for Der Tagesspiegel and AFP, and his work has appeared in The Guardian, The Athletic, and Die Zeit. Through his work, Kit explores how football reflects societal values, regional traditions, and the challenges of modern commercialization. AI-Generated Timestamp Summary (00:02) German Football Bundesliga and Fan Culture German Bundesliga's unique fan-focused ownership structure and its connection to regional identities explored by journalist Kit Holden. (08:03) Football Fan Stories Union Berlin's rise to success is a testament to the dedication of its fans and the power of community in sports. (17:09) East German Football Legacy and Identity Leipzig's role in German football history divided past and present and challenging traditional values. (21:55) Uncovering German Regional Identities Through Football Storytelling in journalism captures historical narratives, regional identities, and football culture in Germany and the UK. (29:22) German Football and National Identity Football in Germany connects with the past, regional identities, and post-war narrative while acknowledging and remembering its connections to the Nazi era. (32:50) Ultras in German Football German football clubs have taken responsibility for their Nazi ties, with ultras playing a vital role in preserving fan power and resisting private equity investment. (38:21) German Football and Fan Participation German football clubs, ultras, and fans debate preserving traditional culture while remaining competitive in the global market. (43:03) Resilience and Tradition in German Football Fan culture, commercial interests, private equity, club identity, competitive vitality, local connections, football clubs, and supporters' identities. (49:30) German Football Clubs and Identity Reimagined Examining Schalke 04's decline and its impact on Gelsenkirchen while exploring diverse matchday experiences in Bundesliga clubs like Union Berlin and HSV. Links Kit's first book Scheisse! We’re Going Up! about Union Berlin's extraordinary rise: https://www.duckworthbooks.co.uk/book/played-in-germany/ His latest book Played in Germany: A Footballing Journey Through A Nation's Soul https://linktr.ee/playedingermany and https://www.duckworthbooks.co.uk/book/scheisse-were-going-up / Kit's journalistic profiles The Athletic : https://www.nytimes.com/athletic/author/kit-holden/ The Independent : https://www.independent.co.uk/author/kit-holden Tagesspiegel (in German): https://www.tagesspiegel.de/autoren/kit-holden A football fan's guide to German football: https://www.footballingermany.com/…
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1 Tim Houlihan & Dr Kurt Nelson on Behavioural Experiments, Podcasting, and Innovation 1:32:17
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What role does experimentation play in making big life and creative decisions? What lessons can podcasters teach us about effective communication in business? Show Summary To answer these questions, in this festive episode, I’m thrilled to welcome back two friends of the show, two of my favorite podcasters, Tim Houlihan and Kurt Nelson, co-hosts of the Behavioral Grooves podcast. Known for their brilliance in behavioral science and knack for experimentation, Tim and Kurt bring unique insights into podcasting, creativity, and decision-making. Together, we dive into their individual projects and collective experiments that push the boundaries of podcasting. Tim shares his personal behavioral experiment—searching for a new home through a disciplined, satisficing approach. He reveals the challenges and joys of balancing criteria while navigating the stress of decision-making. Meanwhile, Kurt and Tim reflect on their podcasting journey, exploring creative formats like episodic series and Groove Jams. They also discuss how podcasting can be a powerful tool for internal corporate communication, offering insights into storytelling and audience engagement. This conversation is packed with reflections on experimentation, the value of adaptability, and how behavioral science can improve our personal and professional lives. Whether you're a fan of behaviorual science, a podcast enthusiast, or someone looking for fresh perspectives, this episode will inspire and entertain. Guest Biographies Tim Houlihan is a seasoned behavioral science communicator . He brings years of expertise in applying behavioral insights to real-world challenges, focusing on decision-making, innovation, and communication. Kurt Nelson is a behavioral scientist with a passion for leveraging psychology to inspire better outcomes in business and life. Known for his engaging storytelling, Kurt brings deep knowledge of behavioral principles to both podcasting and corporate consulting. Both of them co-host the fabulous BeSci podcast, Behavioral Grooves , has become a go-to resource for exploring behavioral science concepts through fascinating interviews and creative formats. With over 450 episodes, they continue to redefine the podcasting space. AI-Generated Timestamped Summary (02:00) - Tim's Behavioural Science Experiment of where he should live (11:32) - Decision-Making and Satisfaction in Housing (17:26) - Navigating Choices (21:21) - The Power of Corporate Podcasting (35:01) - Effective Communication in Organizations (47:08) - Exploring the Evolution of Behavioural Science Podcast Mini-series (55:47) - Selecting Podcast Guests (59:18) - Building Genuine Connections Through Podcasting (01:07:23) - Future Plans for Behavioral Grooves Podcast (01:13:24) - Behavior Shift with an 'f' (01:22:53) - Impact of Behavioural Science Applications Links Behavioral Grooves podcast: https://behavioralgrooves.com/ Their first ever Groove Jam with me! https://behavioralgrooves.com/episode/historys-biggest-what-ifs/ Tim on LinkedIn: https://www.linkedin.com/in/tim-houlihan-b-e/ Kurt on LinkedIn: https://www.linkedin.com/in/kurtwnelson/ Hartmut Rosa's book Resonance - https://www.politybooks.com/bookdetail?book_slug=resonance-a-sociology-of-our-relationship-to-the-world--9781509519897 Google's Notebook LLM whcih produces an AI-generated 'podcast' summary of documents: https://notebooklm.google/…
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1 Fraser Simpson on Making Ethics Engaging 1:38:32
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What does a pink puppet called Connie have to do with ethics? More than you might think. On this episode, I'm speaking with a lawyer, whose innovative approach to getting employees to engage in ethics, involved turning to something we all know from our childhood, a puppet. Episode Summary That lawyer and my guest on this episode is Fraser Simpson, Associate General Counsel at the Wellcome Trust. He's on the show to me to tell me about a creative and award-winning approach to embedding ethics in organisations. Fraser and the team at Acteon Communications tackled the challenge of inspiring ethical decision-making in a world where written policies often fall short. Their solution? Connie, a hot pink puppet who represents a conscience, prompting employees to ask, "What would Connie do?" Fraser shares how Connie was born from a need to engage employees in meaningful, human-centred conversations about ethics and compliance. We delve into why traditional approaches often fail, how behavioural science can transform organisational cultures, and why creativity is a powerful tool for behaviour change. Whether you’re in legal, compliance, or simply curious about innovation in professional settings, Fraser’s insights are both practical and inspiring. Throughout our conversation, Fraser illustrates the power of storytelling, humour, and simplicity in sparking conversations that matter. Connie’s journey—from a sketch to a living, breathing character—offers lessons for anyone trying to make complex ideas relatable and impactful. Guest Biography Fraser is the Associate General Counsel at the Wellcome Trust, one of the world’s largest charitable foundations supporting science to tackle urgent health challenges. Fraser’s work that we discuss on the show focuses on developing a business integrity framework that empowers employees to make sound decisions in moments that matter. With a background in law and a passion for creativity, Fraser has pioneered innovative approaches to compliance, including the development of Connie, a hot pink puppet that embodies ethics and inspires employees to think critically. He describes himself as a dad of two first and a lawyer second, drawing on everyday challenges and creativity to influence his professional work. AI-Generated Timestamped Summary of Key Points [00:00:02] Innovative Ethics Solution (14 Minutes) Fraser introduces Connie, a bright pink puppet created to make ethics training engaging and memorable. By using behavioural science, Wellcome Trust demonstrates the power of moving from dry rulebooks to fostering value-driven decisions. [00:14:05] Revolutionizing Ethics Engagement (8 Minutes) The importance of using creativity to influence ethical decision-making, rather than over rigid rules, focusing on empowering employees with adaptable tools. Fraser explains how storytelling helps make ethics relatable and impactful. [00:21:50] Bringing Connie to Life (13 Minutes) Fraser shares the playful inspiration behind Connie’s creation, including how a Hetty vacuum cleaner sparked the idea and how he worked with Acteon, a behavioural science-driven agency. Connie balances humour and professionalism to spark meaningful conversations. [00:34:32] Communicating Ethics Through Creativity (11 Minutes) The Compliance team has considered how to deploy multi-sensory strategies, such as tactile tools and music, to make ethics training more engaging. These creative methods integrate ethics seamlessly into employees' daily routines. [00:45:05] Launching Connie and Sustaining Engagement (6 Minutes) Connie’s debut redefines compliance training by prioritising empowerment over box-ticking. Strategies like in-person meetings and digital tools ensure Connie stays relevant across the organisation. [00:50:51] Encouraging Ethical Conversations (14 Minutes) Fraser discusses innovative training approaches, such as regular ethical dilemmas and the "What Would Connie Do?" framework. These quick, consistent exercises develop decision-making skills and foster lasting habits. [01:04:50] Balancing Compliance and Personal Accountability (12 Minutes) The conversation highlights the importance of personal agency in decision-making. By promoting thoughtful judgment, the approach helps create a culture of accountability and better choices. [01:16:23] Inclusive and Accessible Communication (12 Minutes) Inclusivity is central to the approach adopted by Wellcome, including the deployment of a Braille Code of Conduct and other accessible formats. Fraser explains how Wellcome developed practical tools, like a mobile app, for use in critical moments. [01:28:34] Connie’s Global Reach and Future Potential (10 Minutes) Connie’s cross-cultural appeal in compliance training is explored, along with the vision of e-Connie—a virtual companion for ethical decision-making on a global scale. Links The Wellcome Trust — https://wellcome.org/ Acteon , the firm that helped to design and develop Connie — https://www.acteoncommunication.com/ Acteon’s case study of Connie — https://www.acteoncommunication.com/case-studies/meet-connie-your-conscience/ Sarah Abramson of Acteon pitching the idea of Connie at ECEC, the 2024 European Compliance & Ethics Conference — https://youtu.be/iCf1CklbysQ?si=z5-Vt3xcC2loZLB1&t=1641 Sarah’s appearance on this podcast — https://www.humanriskpodcast.com/sarah-abramson-on-speaking-to-the-human/…
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1 Jono Hey on Sketchplanations 1:07:52
1:07:52
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Can you distill a complex concept into a single sketch? Jono Hey can and on this episode, he joins me to talk about Sketchplanations —a project that explains the world, one sketch at a time. Summary I’ve been a long-time admirer of Jono’s work, which makes complex ideas accessible and engaging through simple, elegant sketches. We discuss how he manages to turn abstract or intricate concepts into visual explanations that resonate with so many people, while maintaining accuracy and nuance. Jono has a fascinating background in product design and UX, and he shares how his professional journey has influenced his approach to Sketchplanations. We dive into his creative process, discussing the challenges of staying true to his vision while balancing the pressure for commercial success. Jono opens up about the origins of his project, the tools he uses, and the philosophy that keeps him motivated after more than 900 sketches . We also explore the broader lessons that designers, educators, and anyone curious about the world can draw from Sketchplanations. From navigating the challenge of accuracy to embracing creativity in visual form, Jono’s insights are valuable for anyone looking to communicate ideas more effectively or understand the world a little better. Guest Biography Jono Hey is the creator of Sketchplanations —a series of sketches that aim to explain the world, one concept at a time. He has a rich background in product design and UX, having worked with various startups, including Nutmeg and Zen Educate, where he led UX, design, and product development. His passion project, Sketchplanations, has gained a wide audience due to its clear, engaging visuals that break down complex ideas into easily digestible formats. Beyond Sketchplanations, Jono has a PhD in product design and has worked across multiple industries, applying his expertise in design thinking and growth strategy. AI-Generated Timestamped Summary [00:00:00] Introduction to the show and Jono Hey's work [00:01:00] My admiration for Sketchplanations and Jono's mission [00:02:00] Jono’s background in product design and UX [00:04:00] What Sketchplanations are and how they began [00:06:00] Jono’s creative challenge and learning exercise [00:08:00] The eclectic nature of Sketchplanations topics [00:11:00] The balance between commercial success and staying true to his interests [00:13:00] How Jono chooses what to sketch and the role of curiosity [00:16:00] The process behind creating each Sketchplanation [00:19:00] Challenges of accuracy and oversimplification [00:22:00] The role of sketches as jumping-off points for further exploration [00:25:00] Staying motivated and balancing artistic integrity with audience feedback [00:29:00] Jono's analogy of a good teacher as a DJ for learning [00:33:00] The importance of timeless content and building a long-term project [00:37:00] Using sketches to connect different topics and foster curiosity [00:43:00] The constraints that shape Sketchplanations' format and identity [00:52:00] Keeping the creative process grounded in simplicity and accessibility [00:57:00] Jono’s decision to allow open use of Sketchplanations for non-commercial purposes [01:01:00] The idea of building a community around freely accessible content [01:04:00] The Sketchplanations podcast, co-hosted by Jono, Rob Bell and Tom Pellereau, and what it offers listeners Links Sketchplanations website : www.sketchplanations.com Sketchpanation podcast: https://podcast.sketchplanations.com/ Jono’s book ‘ Big Ideas, Little Pictures: Explaining the world one sketch at a time ’: https://sketchplanations.com/big-ideas-little-pictures The YouTube video Jono released to reflect what he’d learned from 900 Sketchplanations: https://www.youtube.com/watch?v=n8pWsaeRb8g Sketchplanations referred to on the show The Golden Circle: https://sketchplanations.com/the-golden-circle and the associated Sketchplanations pod episode: https://podcast.sketchplanations.com/the-golden-circle/ Herd Immunity: https://sketchplanations.com/herd-immunity The Olympic Flag: https://sketchplanations.com/the-olympic-flag The Solstice: https://sketchplanations.com/solstice The Moon Illusion: https://sketchplanations.com/the-moon-illusion The Swiss Cheese Model: https://sketchplanations.com/the-swiss-cheese-model Human Risk: https://sketchplanations.com/human-risk and the associatedSketchpanations pod episode: https://podcast.sketchplanations.com/human-risk-with-christian-hunt/…
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1 Amy Kean on Communicating Effectively 1:03:17
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What makes communicating effectively such a critical skill in today’s world? On this episode, I dive into the fascinating world of communication with Amy Kean, a psychosociologist, educator, and the founder of Good Shout, a company redefining how we teach and communicate. Amy brings her unique blend of humour, honesty, and sharp insights to a conversation that will leave you thinking differently about how you connect with others. We explore Amy’s journey from advertising to launching a learning and development company focused on experimentation and creativity. She explains why she believes education and workplace communication are fundamentally flawed and shares practical ways to fix them. From seven types of listening to giving constructive feedback, Amy’s approach is both revolutionary and refreshingly human. We also tackle societal trends, such as the “worshipped entrepreneur” and the dangers of pathologising creativity. Amy’s perspective on embracing imperfection and finding joy in experimentation is as inspiring as it is thought-provoking. This episode will make you laugh, reflect, and rethink your own communication habits. Guest Biography Amy Kean is a psychosociologist, educator, and the founder of Good Shout, a learning and development company that challenges traditional approaches to training and communication. Known for her sharp wit and unapologetic honesty, Amy combines humour with actionable insights to help people communicate more effectively. A former advertising professional, she has a deep understanding of human behavior and uses her sociological expertise to teach skills like public speaking, feedback, and creative articulation. Beyond her work with Good Shout, Amy is also an author and poet. Her poetry collection House of Weeds reimagines weeds as metaphorical human traits, showcasing her ability to find beauty and meaning in the overlooked. Amy is a regular speaker at conferences, including TEDx, and her work continues to inspire individuals and organizations to embrace experimentation and imperfection. AI-Generated Timestamped Summary of Key Points [00:00:00] Introduction to the episode and Amy Kean’s background. [00:01:00] Amy’s journey from advertising to founding Good Shout. [00:03:00] Why education and workplace communication systems are fundamentally flawed. [00:06:00] The seven types of listening and their everyday impact. [00:09:00] Good Shout’s unique, experimental approach to training and feedback. [00:13:00] The societal consequences of poor communication and the rise of “people-pleasing.” [00:19:00] Amy’s social media presence and her critiques of societal trends. [00:23:00] Discussion on the “worshipped entrepreneur” and BrewDog’s controversies. [00:35:00] The importance of feeling heard and Amy’s advocacy for public speaking in schools. [00:45:00] Exploring creativity through Amy’s poetry and the metaphor of weeds. [00:51:00] The dangers of pathologising daydreaming and the value of imagination. [00:57:00] Amy’s TEDx talk on the sociology of normality and the concept of weirdness. Relevant Links Amy on LinkedIn: https://www.linkedin.com/in/amycharlottekean Amy on Twitter/X: https://x.com/keano81 The Good Shout: https://goodshoutcommunity.com/ Creative Schools, the book by Ken Robinson ( https://www.sirkenrobinson.com/creative-schools-the-grassroots-revolution-thats-transforming-education/ ) The one-sentence book called Herscht 07769: https://www.ndbooks.com/book/herscht-07769/] Amy’s book of poetry called House of Weeds : https://www.flyonthewallpress.co.uk/post/introducing-house-of-weeds-by-amy-kean-and-jack-wallington Jack Wallington’s Book https://www.laurenceking.com/products/wild-about-weeds BrewDog and the Qatar World Cup controversy: https://www.cityam.com/qatar-world-cup-brewdog-will-give-profits-to-human-rights-groups-but-will-show-tournament/ Alastair Green’s parody of Brewdog: https://youtu.be/-wP3BjTdogY?si=j_ejfj1EiaRZJWCi Philosopher Alain de Botton’s philosophy and writings: Website Amy’s talk at TEDx Shoreditch, ‘Gravitas is a Work of Fiction’: https://www.youtube.com/watch?v=UKistHI6AMA…
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1 Steve Bell on Cartooning 1:17:06
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How does one become a political cartoonist? And what lessons can we learn from their craft? Episode Summary In this episode, I sit down with legendary political cartoonist Steve Bell to explore the artistry and challenges behind his provocative work. From his early struggles as a teacher to his meteoric rise as a satirical voice at The Guardian , Steve shares the experiences that shaped his unique style. We delve into his creative process, the evolution of his iconic characters, and his reflections on a career that’s spanned over four decades. Steve doesn’t hold back as he recounts his battles to maintain creative independence in an ever-changing media landscape. Whether it’s navigating editorial constraints, mastering the balance between humour and sharp commentary, or sketching under the pressure of daily deadlines, Steve offers an honest and inspiring perspective on his craft. Along the way, he shares fascinating anecdotes, like the evolution of David Cameron as a cartoon character and the artistic freedom he carved out for himself at The Guardian and how ultimately using that freedom led to him leaving the paper. This conversation isn’t just for fans of Steve’s work but for anyone interested in creativity, resilience, and the power of satire to provoke and inspire. Join us as we explore the world of political cartooning through the eyes of one of its most iconic practitioners. ⚠️ Warning: this episode contains adult language and content, so listener discretion is advised. Steve Bell Biography Steve Bell is one of the most influential UK political cartoonists of our time, known for his incisive satire and striking illustrations. A graduate of Leeds College of Art, Steve initially trained as a teacher before realizing his passion for cartooning. His first major break came with Time Out magazine, where his “Maggie’s Farm” strip skewered the Thatcher era. In 1981, he joined The Guardian , where his daily cartoons became a staple for readers and a thorn in the side of the powerful. Over his illustrious career, Steve developed a reputation for blending biting political commentary with imaginative visuals, often pushing the boundaries of satire. His work has appeared in numerous publications, and he remains a vocal advocate for creative freedom in an increasingly restrictive media environment. AI-Generated Timestamped Key Points [00:00:00] Introduction to Steve Bell and the origins of his artistic journey [00:01:13] Steve’s early life, love for drawing, and transition from teaching to cartooning [00:08:06] Struggles and lessons learned from teaching in Birmingham [00:11:00] Early career milestones, including work with Time Out and The Guardian [00:25:02] The evolution of "Maggie’s Farm" and creating caricatures of Margaret Thatcher [00:34:15] Steve’s thoughts on the creative process and meeting deadlines [00:52:39] How Steve conceptualises characters, like David Cameron as a condom [00:57:18] Reflections on editorial constraints and creative independence [01:10:12] Steve’s critiques of the modern media landscape and its treatment of political satire [01:20:00] The enduring relevance of political cartoons in today’s world Links Topics we discuss on the show: Margaret Thatcher : Former Prime Minister of the United Kingdom and a key figure in British politics during the 1980s, known for her conservative policies. 👉 Margaret Thatcher - Wikipedia Thatcherism : The political ideology and economic policies associated with Margaret Thatcher, often satirized by Steve Bell. 👉 Thatcherism - Wikipedia David Cameron : Former Prime Minister of the United Kingdom, often depicted by Steve Bell as a cartoon caricature, including as a condom. 👉 David Cameron - Wikipedia The Guardian : A British newspaper known for its progressive views and a platform for Steve Bell’s political cartoons for over 40 years. 👉 The Guardian - Wikipedia Maggie’s Farm : A political comic strip by Steve Bell, published in Time Out , satirizing Margaret Thatcher and her government. 👉 Maggie’s Farm (Bob Dylan song) - Wikipedia (inspiration for the name) The Red Star Parcel Service : A British rail-based parcel delivery service used by Steve Bell to send his cartoons to The Guardian during the pre-digital era. 👉 Red Star Parcels - Wikipedia Social Democratic Party (SDP) : A British political party formed in 1981 by former Labour MPs; its formation split the Labour vote during Margaret Thatcher’s tenure. 👉 Social Democratic Party (UK) - Wikipedia Beano : A British children’s comic, often referenced by Steve Bell as an early influence on his cartooning style. 👉 Beano - Wikipedia Jean-Luc Godard : An influential French filmmaker, admired by Steve Bell during his student years for his innovative cinematic style. 👉 Jean-Luc Godard - Wikipedia New Musical Express (NME) : A British music journalism publication where Steve Bell submitted work during his early career. 👉 NME - Wikipedia Horse & Hound : A British weekly equestrian magazine established in 1884, covering horse sports such as eventing, dressage, show jumping, hunting, and racing, alongside advice on horse care and training. It gained pop culture recognition for its mention in the movie Notting Hill . 👉 Horse & Hound - Wikipedia Time Out : A magazine featuring cultural events and news, where Steve Bell’s work first gained major recognition. 👉 Time Out (magazine) - Wikipedia Liberty Leading the People : A painting by Eugène Delacroix frequently referenced by Steve Bell in his political cartoons. 👉 Liberty Leading the People - Wikipedia Cartoons To see Steve’s archive visit his website: www.belltoons.co.uk 🖌️ Maggie’s Farm: https://www.belltoons.co.uk/bellworks/index.php/others/Maggie-s-Farm 🖌️ Thatcher, Heseltine & Howe: https://i.guim.co.uk/img/static/sys-images/Guardian/Pix/pictures/2011/5/24/1306251583026/Thatcher-Heseltine--Howe--010.jpg?width=1010&quality=45&auto=format&fit=max&dpr=2&s=610503e82cf033474cd6a6754281bf18 🖌️ David Cameron as a condom on a poster: https://www.belltoons.co.uk/bellworks/index.php/CLASSIC-CARTOONS/2951-12-1-10_CAMERONDOM 🖌️ David Cameron leaving office: https://www.belltoons.co.uk/bellworks/index.php/leaders/2016/4017-130716_CAMREMOVAL 🖌️ Donald Trump: https://www.belltoons.co.uk/bellworks/index.php/leaders/2020/4564-051120_SHITEXPLOSION…
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1 Dr Eva Van Den Broek & Tim Den Heijer on The Housefly Effect 1:08:24
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How do tiny changes in our surroundings create big impacts on our daily lives? And what does that have to do with house flies? Episode Summary In this episode, I’m thrilled to welcome Dr. Eva Van Den Broek and Tim Den Heijer to discuss their new book, The Housefly Effect, which explores the hidden ways behavioral science influences our daily decisions. We dive into fascinating examples of nudges, from a simple housefly sticker in a urinal to placebo buttons at pedestrian crossings. They reveal how clever behavioural tricks are everywhere, steering our actions without us even realizing it. Eva and Tim share insights from their diverse backgrounds — Eva, a behavioural economist working on policy and research, and Tim, an advertising strategist who brings these ideas to life through real-world campaigns. Together, they’ve written a book that not only explains these influences but invites readers to recognize and leverage them in their own lives. Our conversation also touches on the ethical aspects of behavioural science and why it’s so important to think critically about when and how these techniques are used. From funny to thought-provoking, Tim and Eva bring a fresh perspective on behavioural science that’s both entertaining and deeply insightful. Guest Biographies Dr. Eva Van Den Broek is a behavioural economist and the founder of Behavioral Insights Netherlands. She specializes in using behavioural science to improve public policy and has extensive experience working with government agencies and ministries. Eva’s work spans a variety of real-world applications, from interventions in education to campaigns promoting library use among low-literacy adults. She is also a lecturer and public speaker, known for making complex behavioral insights accessible and practical. Tim Den Heijer is a creative strategist, copywriter, and founder of Brain Creatives, an agency that combines advertising and behavioural science. With over 20 years in advertising, Tim has helped shape campaigns for some of the world’s biggest brands. His work focuses on finding creative ways to connect behavioural insights with marketing goals. Tim’s approach blends curiosity with pragmatism, drawing on his love-hate relationship with advertising to question conventional wisdom and explore new ideas in behavioural influence. AI Generated Timestamped Summary of Key Points [00:00:00] Introduction to the concept of behavioural influences in daily decisions. [00:00:40] Examples of nudges used by advertisers and governments. [00:01:01] Introduction of guests Dr. Eva Van Den Broek and Tim Den Heijer. [00:01:20] Eva and Tim's professional backgrounds and collaboration on The Housefly Effect. [00:02:00] Overview of their book’s approach to behavioural science through engaging stories. [00:02:23] Discussion on cognitive diversity and collaboration dynamics. [00:03:05] Eva’s early career shift from AI to practical behavioural science. [00:04:00] Tim’s journey from linguistics to advertising and the influence of behavioural science. [00:05:00] Origins of the collaboration between Eva and Tim, emphasizing cognitive diversity. [00:06:00] Key insights from their book on using simple nudges effectively. [00:09:10] The story behind the “housefly effect” in urinals as a behavioural nudge. [00:13:00] How nudges can be effective even without precise measurements. [00:17:00] Discussing the organization of topics in The Housefly Effect and their selection process. [00:20:00] Examples of “dumb” ideas that actually work in behavioural science. [00:22:00] Placebo buttons and how they influence behaviour. [00:25:00] Differences between public policy and advertising approaches to behaviour change. [00:30:00] Insights on behavioural science’s application across different cultures. [00:34:00] Dutch cultural openness to experimentation in public policy. [00:39:00] Discussion of translating The Housefly Effect for an international audience. [00:42:00] The “Washboard” example illustrates people’s willingness to pay for convenience. [00:45:20] The “behavioral safari” concept and the challenges of switching off the behavioural lens. [00:48:32] Ethical considerations in behavioural influence and the limits of persuasive tactics. Relevant Links Eva (https://www.linkedin.com/in/evdbroek/) and Behavioural Insights Netherlands (https://www.behaviouralinsights.nl/) Tim (https://www.linkedin.com/in/timdenheijer/) and B.R.A.I.N. Creatives (https://braincreatives.nl/ The HouseFly Effect: https://bedfordsquarepublishers.co.uk/book/the-housefly-effect/ The Dutch original: https://bromvliegeffect.nl/…
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1 Matt Ballantine on Solving Problems with Randomness 1:04:35
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What if embracing randomness could unlock better decision-making in your work? In this episode, I welcome back Matt Ballantine , a returning guest known for his insightful and playful take on work and life. This time, Matt dives into the concept of randomness and how it can be a strategic tool in navigating complex problems that defy traditional solutions. From engaging discussions on how randomness applies to decision-making to his creative uses of tarot-like card decks for ideation, Matt demonstrates that randomness is not just chaos—it’s a pathway to innovation. He also shares how randomness has played a role in his projects, like the 100 Coffees initiative, which connected him with people in unexpected ways and reinforced the idea that unstructured, agenda-free time can lead to powerful outcomes. In our discussion, we explore practical applications of randomness in business settings, why organizations may resist these approaches, and how embracing randomness could unlock creative potential and solve cloud-like challenges. To see the cards that Matt and I talked about: https://photos.app.goo.gl/8Sf6zrsKoL74VxjZ6 Guest Biography Matt Ballantine describes himself as a curious explorer of ideas with a background in technology, organizational culture, and creative problem-solving. Currently an account manager at Equal Experts, Matt’s work spans various roles that emphasize unconventional approaches to strategy and innovation. He is known for his thought-provoking projects, like the 100 Coffees initiative, which challenged norms of structured networking and led to surprising insights. In addition, Matt has been exploring the intersection of randomness and decision-making, using creative tools such as card decks inspired by tarot to facilitate out-of-the-box thinking. Find Matt on LinkedIn: https://www.linkedin.com/in/mattballantine/ Follow him on Twitter/X: https://x.com/ballantine70 AI-Generated Timestamped Summary [00:00:00] - Opening & Introduction Christian welcomes back Matt Ballantine to discuss randomness, highlighting Matt's previous appearance and his exploration of randomness in work and life. Matt shares how randomness can be a strategic advantage when addressing complex, unpredictable problems. [00:02:00] - 100 Coffees Experiment Recap Matt recounts his "100 Coffees" project from 2023, which involved meeting 138 people for unstructured, hour-long conversations to spark serendipitous insights. He notes the challenge many people face in allocating unplanned conversation time due to hyper-optimized schedules. [00:04:12] - Organizational Implications Matt reflects on how the absence of informal interactions in modern work setups, like back-to-back virtual meetings, has stripped valuable opportunities for unstructured exchanges. [00:07:13] - Current Projects & Randomness Matt discusses his current work as an account manager at Equal Experts, which operates without traditional hierarchical structures. He introduces his project, the "Business Meerkat" deck, a tool for exploring business problems using randomness, and his ongoing research and writing on the theme of randomness. [00:08:50] - The Clock and Cloud Analogy Drawing from Karl Popper, Matt contrasts "clock-like" (predictable, analyzable) and "cloud-like" (complex, unpredictable) problems. He suggests randomness as a strategy for navigating cloud-like problems. [00:10:32] - Definitions of Randomness Matt distinguishes between mathematical randomness (equal probability outcomes, like dice rolls) and perceived randomness (unforeseen events). [00:15:00] - Human Behavioral Dynamics & Complexity Matt and Christian discuss how perfect information in human systems, like traffic, can create new problems due to human reactions, illustrating the complexity of cloud-like problems. [00:17:36] - The Spectrum of Control Organizations often lean towards deterministic approaches, believing in total control. However, randomness introduces new approaches to handle unpredictable outcomes. [00:19:00] - Biological Analogy T-cells in the immune system exemplify natural, evolved randomness through their adaptive protein shuffling. Netflix's A/B testing process is cited as a parallel in using randomness strategically. [00:22:00] - Risk and Decision-Making Christian and Matt discuss how decision-making involves inherent risk and unintended consequences. Randomness can offer fresh perspectives when facing uncertain, multi-faceted decisions. [00:24:26] - Business Applications Matt explains how his tarot-inspired "Business Meerkat" cards help teams analyze problems by introducing random prompts, fostering unexpected insights and collaborative thinking. [00:31:50] - Group Dynamics and Random Input Random input encourages active participation and mitigates power dynamics in meetings, allowing genuine, spontaneous collaboration. [00:37:26] - Comfort with Uncertainty Matt acknowledges that adopting randomness can be intimidating but argues that it's crucial for those tackling complex, cloud-like problems. [00:45:16] - External Thinking Tools Matt highlights how humans use external tools (e.g., notebooks, cards) to process and enhance thinking, making randomness a valuable external input for creative processes. [00:48:00] - Childlike Exploration Christian reflects on how educational and workplace norms stifle the playful, exploratory thinking that randomness can reinvigorate. Links Matt's previous appearance on the show: https://www.humanriskpodcast.com/matt-ballantine-on-the-human-side-of-technology/ Matt's website: https://mmitii.mattballantine.com/ The book website: randomthebook.com The three apps Matt mentions: https://ee-hacking-apophenia-random-photos.vercel.app/ https://ee-hacking-apophenia-creativator.vercel.app/ https://ee-hacking-apophenia-business-meerkat.vercel.app/ Cardshop: wb40podcast.com/shop…
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1 Anna Rowe on Romance Scams 1:13:46
1:13:46
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What would you do if someone you trusted turned out to be living a double life? Episode Summary On this episode, I speak with Anna Rowe , a brave and resilient advocate for victims of romance fraud. Anna shares her deeply personal story of being deceived by someone who led a double life, manipulating her emotions and trust for over a year. Her journey from victim to activist is one of courage and determination to bring awareness to the emotional trauma caused by these scams. During our conversation, Anna explains the stages of manipulation she experienced, from grooming to love bombing to the devastating moment when she discovered the truth. We also discuss the broader issue of romance fraud, the legal challenges victims face, and why the law needs to change to protect people from emotional predators. You'll gain insight into how these scams unfold, the lasting emotional impact they have on victims, and the importance of raising awareness to stop others from falling into the same traps. Anna’s story serves as both a warning and a call to action for change. Guest Biography Anna describes herself as a teacher turned advocate for victims of romance fraud after falling victim to an elaborate emotional scam. In 2015, Anna met a man online who deceived her for over a year, using a fake identity and manipulating her emotions through intense grooming and love-bombing tactics. After discovering the truth, she turned her experience into a campaign to raise awareness of romance fraud and help others avoid similar situations. Anna is the founder of "Catch the Catfish," an organization that supports victims of emotional fraud and advocates for changes in legislation to address non-financial romance scams. She is also a co-founder of "LoveSaid," an umbrella organization that tackles all forms of romance fraud, from emotional to financial exploitation. Through her website, public speaking, and media appearances, Anna continues to fight for the recognition of romance fraud as a serious crime that leaves lasting emotional scars. AI-Generated Timestamped Summary [00:00:00] – Introduction [00:00:24] – Anna’s Background: Anna begins by sharing a brief overview of her story. She explains that in August 2015, she started using dating apps for the second time after having had a successful two-and-a-half-year relationship with someone she met online. She talks about how being a single mom with limited time and resources led her to rely on dating apps. [00:01:35] – Anna's Personality and Approach to Relationships: Anna discusses her attachment style, describing herself as someone who gets attached to people quickly—both in romantic and non-romantic contexts—and becomes fiercely loyal. She shares that although she rarely feels romantic connections when she does, she "falls hard and fast." [00:02:00] – The Start of the Deception: Anna recounts how she was drawn to a particular dating profile not because of the man’s picture but because of his words. His profile described him as humble, grounded, and someone who hated poor communication and mind games, which made Anna feel like he had been hurt before and wouldn’t hurt her. She matched with him and started exchanging messages the next morning. [00:03:00] – The Relationship Begins: Anna describes how their online communication turned into an intense connection over the span of three months, mirroring the way her previous successful online relationship had started. She shares that even before they met in person, she expressed to him that she was scared by how close she already felt to him, signalling the emotional intensity early on. [00:04:00] – The Emotional Rollercoaster Begins: Anna reflects on the emotional intensity of the relationship after meeting in person, describing it as "incredibly intense." She shares that the connection felt like something out of a soulmate story but that she now recognizes it as part of the manipulation. [00:07:08] – The Beginning of Instincts: Anna talks about the early stages of her relationship, explaining how she started to feel something was off after her partner unexpectedly pulled away. She shares how her gut instinct kicked in, even though she initially tried to ignore it. This part highlights the importance of trusting your intuition when something feels wrong, especially in online relationships. [00:25:00] – The Moment of Discovery: Anna recalls the pivotal moment when she inadvertently matched with her partner on a dating app, realizing he was still active and using the same scripted lines as before. She describes the shock of finding out that her partner had not only lied to her but was actively deceiving others. T [00:37:00] – The Investigator Within: Using her research skills, Anna reveals how she tracked her partner’s location and pieced together his real identity. She explains the various techniques she used, including distance tracking and LinkedIn searches, to find out where he worked and his real name. [00:54:24] – The Legal System’s Failure: Anna discusses her long battle with the legal system, detailing how the police initially dismissed her case despite clear evidence of multiple victims. She talks about the difficulty in getting authorities to recognize the severity of these scams and the emotional toll they take on victims. [01:05:00] – The Emotional Toll and Advocacy for Change: Anna reflects on the emotional damage caused by her experience, describing the “triple trauma” victims endure: the relationship ending, discovering the deception, and losing trust in oneself. She also talks about her campaign for legal reform, calling for better protection for victims and stricter regulations on online dating platforms. Episode Links Love Said - https://www.lovesaid.org/ Catch the Catfish website - https://catchthecatfish.com/…
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1 Dr. Holly Bell on Curiosity, Road Trips, and Reinvention 1:03:45
1:03:45
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How can road trips and curiosity shape our perspectives on life? In this episode, I speak with Dr Holly Bell, a former professor, author, and spontaneous traveller. Holly’s diverse background, which includes teaching economics, writing thrillers, and even working in corporate management at a Fortune 100 company, is rooted in her insatiable curiosity and love of reinvention. Together, we discuss her fascinating career journey and how she continuously evolves by following her passions and embracing new experiences. Holly shares her stories of spontaneous road trips, from jump-seating on FedEx planes to discovering hidden parts of Alaska. We explore the joy she finds in taking the road less travelled and how her adventures have shaped her outlook on life. She also dives into the quirks of U.S. tipping culture and other fascinating topics, giving us a unique perspective on behavioural economics and societal norms. Whether you’re curious about career reinvention, travel, or the behavioural side of everyday decisions, this episode offers a fresh take on living with passion, curiosity, and a bit of spontaneity. Tune in to discover how embracing life’s uncertainties can lead to incredible adventures. Guest Biography: Holly is a retired professor of economics and business, known for her unconventional career journey and adventurous spirit. A former corporate executive with a Fortune 100 company, Holly has also been a novelist, voice actor, and radio copywriter. Her love for spontaneous travel and curiosity about the world has taken her to all corners of the U.S., including 13 years living in Alaska. In addition to her academic and business accomplishments, Holly is also passionate about storytelling and currently spends her time acting, writing, and creating unique experiences through her travels. Holly on LinkedIn: https://www.linkedin.com/in/hollybell/ Holly on Twitter/X : https://twitter.com/HollyBell8 AI-Generated TimeStamp Summary [00:00:00] Christian introduces Dr. Holly Bell and her diverse background [00:02:00] Holly shares her early life in Wisconsin and her journey from a blue-collar family to college at 29 to working in radio, advertising, and voiceover projects [00:04:00] Holly’s career reinvention: from professor to voice actor and writer in Florida [00:05:30] Holly talks about her jump-seat travels on FedEx planes and spontaneous adventures [00:07:18] The freedom of spontaneous travel and its impact on Holly's life [00:08:21] Holly’s road trips in Alaska and the culture of curiosity behind them.[00:10:09] Exploration and divergent road trips with her husband [00:12:13] Holly’s passion for human behaviour and its influence on her academic and professional life [00:15:00] Christian and Holly discuss how education separates disciplines like geography and history [00:17:00] The tipping culture in the U.S., Holly’s frustrations, and how it distorts incentives [00:29:05] Holly’s brief stint in politics and her work on local governance [00:33:00] Holly’s experience in her local community with frictional changes, like replacing gate access cards [00:36:39] How large social changes, like smoking bans, face resistance but later become normalized [00:39:16] Holly’s experience managing people and getting them to own decisions [00:41:00] Holly's factory tours and her fascination with understanding how things work [00:47:00] The benefits of curiosity and how it can lead to unexpected discoveries [00:50:30] Final thoughts on how curiosity and taking the road less travelled shape both Holly's and Christian’s lives…
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1 Carissa Carter & Scott Doorley on Assembling Tomorrow 1:03:11
1:03:11
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What role does creativity play in navigating an unpredictable world? On this episode, I sit down with Carissa Carter and Scott Doorley , both members of the Stanford d.school faculty. Together, they’ve co-authored Assembling Tomorrow , a fascinating exploration of how design influences the future, especially amidst the rapid rise of emerging technologies like AI and synthetic biology. We discuss how design shapes the environments we live and work in and why getting it right can help people make better, safer, and more ethical choices. Our conversation dives into some intriguing concepts like “mischievous materials” and the role that design fiction plays in imagining the future. Carissa and Scott share their insights into the power of speculative fiction, demonstrating how it can help us predict and adapt to the future consequences of today’s decisions. We also discuss how design often starts as fiction and evolves into real-world innovations and how emotions and make-believe play crucial roles in the creative process. Lastly, we discuss the ethical implications of design and the importance of considering all possible outcomes—positive and negative—when creating new tools or systems. The discussion is both a hopeful and realistic look at how designers, and indeed all of us, can better navigate an increasingly unpredictable world. Biography of the Guests: Carissa Carter is a designer, geoscientist, and the academic director at the Stanford d.school. She teaches design courses focused on emerging technologies, climate change, and data visualization, helping students apply design thinking to complex, real-world challenges. Carissa is passionate about exploring how design can foster creativity, ethical decision-making, and positive societal impact. Scott Doorley is the creative director at the Stanford d.school, where he oversees a wide array of projects, including books, workspaces, digital products, and initiatives aimed at shaping the future of learning and design. A designer and writer, Scott has a deep interest in how design can be used as a tool for understanding and influencing human behaviour, particularly in times of rapid technological and societal change. Together, Carissa and Scott have co-authored Assembling Tomorrow , a book that delves into how emerging technologies influence human behaviour, decision-making, and ethics. They use the power of storytelling and speculative fiction to imagine future scenarios and provoke thought on how design can guide us through an increasingly complex world. Links Carissa's profile - https://dschool.stanford.edu/team-directory/carissa-l-carter Scott's profile - https://dschool.stanford.edu/team-directory/scott-doorley The Stanford d School - https://dschool.stanford.edu/ Assembling Tomorrow and other d School books - https://dschool.stanford.edu/books AI-Generated Timestamp Summary [00:00:00] Introduction and welcome [00:00:33] How design shapes our environments and influences decision-making [00:01:00] Introduction to Stanford d.school and the work of Carissa and Scott [00:01:41] Overview of Assembling Tomorrow and its exploration of emerging tech [00:02:20] Ethical implications of design and the influence of emerging technologies [00:03:16] Carissa and Scott introduce themselves and their work [00:04:36] The role of ambiguity in design and navigating uncertainty [00:06:24] Emotions and make-believe in the design process [00:08:19] Importance of seeing the full impact of design decisions [00:10:07] The dynamic of young versus experienced creators in technology [00:15:35] Speculative fiction as a tool for imagining future design consequences [00:17:23] The process behind creating Assembling Tomorrow [00:22:04] Strategies for solving complex problems in an unpredictable world [00:23:14] Embracing awkwardness and aiming for imperfection in design [00:26:35] Need to adapt to more organic, unpredictable processes in design [00:33:04] Developing an ethical mindset within design education [00:36:00] Generational shift in attitudes towards ethical design [00:45:11] Visuals and illustrations as tools for engaging readers in design concepts…
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