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Контент предоставлен Neil J. McRae - Scott Rundle. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Neil J. McRae - Scott Rundle или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
The Great British Pinball Podcast Episode 17
Manage episode 446418497 series 3498196
Контент предоставлен Neil J. McRae - Scott Rundle. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Neil J. McRae - Scott Rundle или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Neil and Scott talk all things UK OPEN, Labyrinth and Pinball Expo 2024 covering all the new games and updates for the show - Neil shares his disappointment with ABBA and his amazement of Metallica.
25 эпизодов
Manage episode 446418497 series 3498196
Контент предоставлен Neil J. McRae - Scott Rundle. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Neil J. McRae - Scott Rundle или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Neil and Scott talk all things UK OPEN, Labyrinth and Pinball Expo 2024 covering all the new games and updates for the show - Neil shares his disappointment with ABBA and his amazement of Metallica.
25 эпизодов
Semua episode
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 23 1:41:02
1:41:02
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Send us a text It's the TPF wrap episode - And Neil gives Blues Brothers some Boomstick! More swearing warning :D
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 22 - TPF25 Special 1:33:04
1:33:04
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Send us a text Neil and Scott cover a wide variety of the rumoured goings on at TPF and Scott shares some fantastic news about a new delivery coming! Apologies about the audio, we are going to move away from our podcast software as we keep having issues that don't show up in testing.
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 21 1:15:18
1:15:18
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Send us a text In this episode of the Great British Pinball Podcast, Neil McRae and Scott Rundle discuss their recent experiences in the world of pinball collecting, including the challenges of moving machines, the intricacies of game mechanics, and the evolution of pinball technology. They share personal anecdotes about their collections, including a Metallica LE and an Indiana Jones machine, and delve into the technical aspects of modern pinball machines, such as audio and visual enhancements. The conversation also touches on the challenges of homebrew projects and the satisfaction of building custom pinball machines. In this segment of the conversation, Neil McRae and Scott Rundle discuss various technical challenges faced by Stern pinball machines, particularly focusing on the Rush Premium LE model. They delve into the community's frustrations regarding game code updates for popular titles like John Wick and X-Men, and share insights on upcoming pinball titles and industry rumors. The discussion highlights the balance between manufacturing challenges and community expectations in the pinball industry. In this conversation, Scott Rundle and Neil McRae discuss the current state of the pinball industry, focusing on upcoming game releases, the challenges of game development, and the importance of player experience in events. They delve into rumors surrounding new games, the significance of community support for pinball venues, and the need for effective communication in event management. The discussion emphasizes the players' role in shaping the pinball experience and the necessity for organizers to prioritize their needs.…
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The Great British Pinball Podcast

1 The Great British Pinball Podcast - Episode 20 1:35:06
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Send us a text Why did the wizard bring a ladder to the dungeon? Because they heard the campaign had a lot of high-level encounters! Its new pinball week - its D&D! Summary In this episode of the Great British Pinball Podcast, hosts Neil McRae and Scott Rundle reflect on their holiday experiences, discuss their pinball collections, and share insights from their recent visits to pinball events and manufacturers. They delve into the challenges facing the pinball industry, including production issues and the importance of quality assurance. The conversation also covers personal projects, Christmas gifts, and the highly anticipated Dungeons and Dragons pinball game, exploring its potential impact on the market. In this engaging conversation, Neil McRae and Scott Rundle delve into the intricacies of a new pinball game that incorporates RPG elements, discussing its mechanics, layout design, sound features, and community engagement. They explore the differences between various editions of the game, the ambitious coding behind it, and the procedural generation of gameplay. The discussion also touches on homebrew projects, event highlights, and the recognition of community contributions in the pinball world.…
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The Great British Pinball Podcast

1 The Great British Pinball Podcast 1:43:49
1:43:49
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Send us a text In this episode of the Great British Pinball Podcast, Neil and Scott discuss various topics related to pinball machines, including their experiences with the new Labyrinth game, the differences in manufacturing and mechanics, the importance of maintenance, and the refurbishing of older machines. They also touch on the arrival of new games like Pulp Fiction and Metallica, the updates in game code, and insights into the pinball industry and future announcements. In this segment of the conversation, Neil McRae and Scott Rundle delve into various aspects of pinball games, focusing on aesthetics, gameplay complexity, and community engagement. They discuss the visual appeal of games, the trend of toppers, and the balance between game difficulty and enjoyment. The conversation also touches on the importance of risk and reward in game design, using X-Men as a case study, and highlights the evolution of technology in pinball. Additionally, they explore the rise of mods and the vibrant community surrounding pinball culture, emphasizing the positive impact of initiatives like Pinside's Secret Santa. In this conversation, Neil McRae and Scott Rundle discuss various aspects of the pinball community, including the challenges faced in online forums, personal achievements in the pinball industry, and the operational difficulties of running a pinball club. They reflect on the importance of game maintenance, the anticipation of new game releases, and the future of American Pinball, emphasizing the need for quality control in manufacturing. The discussion highlights the evolving landscape of pinball and the community's passion for the hobby. In this conversation, Neil McRae and Scott Rundle discuss various aspects of the pinball industry, including the long wait for code updates, the fluctuating values of pinball games, challenges in playfield quality, and the impact of material costs. They also touch on the role of influencers in the pinball community, the need for improvements in the UK Championship Series (UKCS), and the importance of supporting local venues and events. The discussion highlights the complexities and challenges faced by the pinball community as it evolves.…
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 18 1:36:21
1:36:21
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Send us a text summary In this episode of the Great British Pinball Podcast, Neil McRae and Scott Rundle discuss the latest happenings in the pinball world, including the anticipated arrival of the Pulp Fiction LE, personal game collections, and the challenges of game deliveries. They delve into the intricacies of building and repairing pinball machines, share insights on new game releases, and reflect on the financial health of their pinball club. The conversation also touches on the evolving landscape of the pinball industry, including the introduction of redemption games by Jersey Jack Pinball and the importance of consumer engagement in driving the market forward. In this engaging conversation, Neil McRae and Scott Rundle delve into the intricacies of pinball gaming, discussing the importance of game audits, the nostalgia tied to game ownership, and the impact of game design on player experience. They explore industry insights, the significance of pop culture themes in pinball, and the reliability of games from various manufacturers. The duo also shares their thoughts on community opinions regarding new releases and the future of the pinball industry, emphasizing the need for quality themes and gameplay. takeaways Pulp Fiction LE is on its way, creating excitement. Game deliveries can be unpredictable, especially around holidays. Building and repairing pinball machines can be a complex task. New game releases often come with updates and improvements. Clubs need to maintain financial health to survive and thrive. Challenges in the pinball industry include game reliability and parts availability. Redemption games are a controversial topic in the pinball community. Consumer engagement is crucial for the future of pinball. The market for pinball machines is evolving with new trends. Personal collections can become crowded, making it hard to decide what to keep. Game audits help in making informed decisions about game ownership. Nostalgia can heavily influence the decision to keep or sell a game. If a game isn't played often, it may not be missed if sold. A good game needs a decent theme and enjoyable gameplay. Reliability issues can deter players from purchasing certain games. Community feedback is crucial for game developers to improve their products. Themes play a significant role in the purchasing decision for pinball machines. The pinball industry has space for both large and small manufacturers. Engaging with the pinball community enhances the overall experience. Sound Bites "My wife bought Metallica LE." "I just shake my head." "Theme is 90% of the purchase." Chapters 00:00 Introduction to the Great British Pinball Podcast 05:53 Scott's Home Brew Project and Challenges 13:09 Stern's Code Updates and Game Improvements 18:21 Pinball Game Mechanics and Design Challenges 25:22 Club Operations and Financial Insights 33:24 Challenges in Game Maintenance 40:15 The Evolution of Arcades 46:06 Jersey Jack Pinball's New Direction 52:04 Navigating the Pinball Market 58:07 The Evolution of Pinball Design 01:06:18 Concerns Over Reliability in New Games 01:12:27 Artistry in Pinball: A Discussion on Styles 01:19:16 American Pinball's Challenges and Opportunities 01:27:14 Industry Insights and Future Trends 01:33:26 Closing Thoughts and Community Engagement…
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 17 1:33:18
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Send us a text Neil and Scott talk all things UK OPEN, Labyrinth and Pinball Expo 2024 covering all the new games and updates for the show - Neil shares his disappointment with ABBA and his amazement of Metallica.
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 16! - SPECIAL XMEN EDITION 1:05:48
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Send us a text Scott and Neil talk about Neil's trip to Chicago including a trip to Stern HQ and PAPA21!
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 15 - Pinfest 24 aftermath 1:07:43
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Send us a text Scott and Neil talk Pinfest, cameragate, APgate and the glorious news of Pinball Republic reopening!
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Pinfest Special Episode 14 1:02:20
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Send us a text Quick episode with our take on pinfest, haggis and pinball clubs!
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The Great British Pinball Podcast

1 Great British Pinball Podcast Episode 13 1:28:07
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Send us a text Neil and Scott talk about the new Pinball Republic, Godzilla B&W, the used market, injuries and Haggis!
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 12 1:36:33
1:36:33
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Send us a text We have a special guest, Scott has a new nickname and does a monologue - some news about Pinball Republic and the usual wittering on about stuff! :D
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 11 1:29:45
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Send us a text With guns!
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The Great British Pinball Podcast

1 Great British Pinball Podcast Episode 10.2 - TPF Special 1:48:56
1:48:56
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Send us a text Scott and Neil talk to Paul and Colin about TPF, BBQ, Dangerous Dave and all things Texas and pinball.
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The Great British Pinball Podcast

1 The Great British Pinball Podcast Episode 10 1:58:04
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Send us a text Scott and Neil talk TPF, Pulp Fiction, Barn finds, second hard market and buying game and the pitfalls, this is part 1 - 10.2 will follow shortly with a full debrief from the Brits invasion of TPF.
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