Лучшие подкасты про OP Entrepreneurs Club (2024)

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#913: How To Win Your Patients Over 58:44

6h ago58:44

58:44

Kiera is a guest on Dr. Gallagher’s Podcast in this crossover episode! There is a lot of important ground covered here, including how to establish the ideal practice flow, the differences in consulting between speciality and general practices, why being a human being feels like a lost art, how to hire the best people, and more. Episode resources: L…

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45. Heart First Retention vs Traditional Collections with Dan Tau 29:16

14h ago29:16

29:16

SUMMARY: In this episode of The Ops Experts Club Podcast, we delve into the transformative impact of heart-first leadership and retention. Guest, Dan Tau, joins to discuss the true value of people and how recognizing each individual’s unique journey can create meaningful connections and a lasting impact. Dan shares a personal story of compassion an…

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#912: Are You On Track For 2024 To End? 16:02

19h ago16:02

16:02

Kiera gives listeners advice on what they should be checking in on with their practices as 2024 begins to wind down. This could be finances, operations, staffing, or personal health. She also encourages setting strategic goals as you begin to forecast 2025. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Grou…

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#911: Building Your Perfect Day Is as Easy as This 30:42

2d ago30:42

30:42

Often when scheduling appointments, it’s all about the patient. But what about the doctor or team members? Britt and Tiff give tips for scheduling while keeping efficiency and quality in mind (for both parties). Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental …

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#910: How To Turn 4 Dental Practice Tricks Into Treats! 15:10

7d ago15:10

15:10

Happy Halloween! In this episode, Kiera lists four “tricks” in dental practices that might scare a practice owner off, and gives advice on how to turn them into treats. Leaking revenue A team that doesn’t care about company goals Untapped potential holding you back Low case acceptance and high overhead Episode resources: Reach out to Kiera Tune Int…

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44. From Chaos to Clarity: Defining Roles for a Stronger Team 27:00

8d ago27:00

27:00

SUMMARY: In this episode of The Ops Experts Club Podcast, we tackle a familiar challenge in growing organizations: team members hired under the “whatever it takes” mentality. Our hosts dig into the pitfalls of this versatile yet chaotic approach, where talented individuals juggle multiple tasks without clear job descriptions or defined responsibili…

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#909: How to Stay Consistent During the End-of-Year Rush 25:54

8d ago25:54

25:54

Tiff and Britt are here to give advice on how to maintain consistency during the busiest times. They talk about keeping a positive mindset when things become stressful, how to avoid getting stuck in “fix mode,” how to find what tasks you can automate, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice …

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#908: Book Club: Prioritize A Higher Level of Fun (!!!) 18:49

9d ago18:49

18:49

Kiera and Dana download the latest Dental A-Team book, The Power of Fun: How to Feel Alive Again by Catherine Price. Specifically, the two discuss why it’s so important to strive for playfulness, connection, and fun even in the workplace, as well as a new DAT project — coming March 2025! Find the full book club rundown here! Episode resources: Reac…

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#907: Successful Step-by-Step From 4 Ops to 8 Ops and Insane Growth 35:02

14d ago35:02

35:02

Kiera speaks with Drs. Nick and Whitney Forsythe about their journey of being married and buying (then growing) a dental practice, and where they are now. Points include not letting work ruin a personal life, laying the groundwork for a good reputation, managing schedules, and more. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webi…

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43. Scaling Success: How Kimberly Remedies Built Operational Mastery at Rainmaker Family 37:28

15d ago37:28

37:28

SUMMARY: In this episode of The Ops Experts Club, Kimberly Remedies shares her transformative journey from being a student of the Rainmaker Family program to becoming the operational backbone of the company. Kimberly reflects on the rapid growth of Rainmaker Family, detailing how she stepped into a critical leadership role as COO, navigating the ch…

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#906: 3 Ways a Consultant Can Help You Thrive Now and in 2025 26:56

15d ago26:56

26:56

Did you know? Practices working with the Dental A-Team tend to see a 10 to 30% increase in revenue and at least a 5 to 10% decrease in overhead. In this episode, Kiera talks about key ways hiring a consultant for your practice will boost your success. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Cons…

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#905: All About Fees: Increases, Negotiations, and More 25:25

16d ago25:25

25:25

Tiff and Britt discuss what the end of 2024 should ideally look like as far as fee schedule analyses and negotiations. They touch on comparisons within your area, the right percentile to aim for, when to send out negotiation letters and requests, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momen…

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#904: Getting Creative in a Saturated Market 31:25

21d ago31:25

31:25

Kiera and Britt are joined by Dr. Renae Sweeney, a dentist in South Florida who put in a lot of work to make her practices stand out. The three discuss how she was able to effectively find her client base, the importance of staying confident in your goals, and more. Episode resources: Follow Dr. Sweeney on Instagram! Reach out to Tiff, Britt, and D…

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42. Cool Tools For Engaged Communities: Kajabi, Circle, and Mighty Networks 25:29

22d ago25:29

25:29

SUMMARY: Hey, Ops Experts! In this episode, we dive deep into the latest community-building tools from platforms like Kajabi, Circle, and Mighty Networks. Our hosts explore Kajabi’s new "Communities" feature, which integrates seamlessly with their course offerings, creating a unified space for both learning and engagement. We discuss its game-chang…

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#903: Happy National Boss’s Day! 22:01

22d ago22:01

22:01

Tiff, Britt, and Dana are on the podcast to celebrate those guiding dental practices around the country, including Dental A-Team’s own, Kiera Dent. Let’s give it up to the bosses who we know constantly have their teams’ well-being top of mind. Episode resources: Reach out to Tiff, Britt, and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Gr…

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#902: How to Successfully Expand Your Range of Services 26:22

23d ago26:22

26:22

Is there a service in the dentistry field you’re interested in learning more about — perhaps enough to add it to your practice? Tiff and Britt dive deep into how to go about expanding services. They give examples, how to tap into your creative side, hurdles that might come up and how to pivot, and more. Episode resources: Reach out to Tiff and Dana…

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#901: How to Have the Perfect Quarterly Meeting 48:37

28d ago48:37

48:37

Kiera is a guest on the Dental Lighthouse Podcast with Jason Tanoory to talk about the power of quarterly meetings. They discuss the benefits of a third party, how to have healthy conversations, and why there needs to be an atmosphere of trust and vulnerability to have good communication. Episode resources: Listen to the Dental Lighthouse Podcast R…

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41. Streamlining Coaching Operations: Cool Tools for Growth and Efficiency 22:36

29d ago22:36

22:36

SUMMARY: In this episode of The Ops Experts Club Podcast, the team dives into tools and platforms designed to streamline the coaching industry. With a focus on improving operational efficiency, they explore how virtual coaching and info products evolved, making way for platforms that automate various tasks such as payments, scheduling, and client m…

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#900: Manage Your Inventory Like a Pro 14:25

29d ago14:25

14:25

So much of practice profitability comes from tracking supplies and overhead. Kiera pulls back the curtain on how practices can keep track of supplies, avoid shortages, and stay within budget. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental …

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#899: A Guide to Celebrating Your Team! 22:04

1M ago22:04

22:04

Tiff and Dana are encouraging listeners to start planning for an end-of-year celebration now to show your appreciation for the team. Their advice includes ideas that cost money, and ones that don’t! Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast…

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#898: An Interview With the Bloody Tooth Guy 36:22

1M ago36:22

36:22

Kiera sits down with certified oral and maxillofacial surgeon Dr. Jason Auerbach, also known as @bloodytoothguy on social media. They discuss Dr. Auerbach’s love for and journey through his career, standout surgery moments, the pros and cons of building his DSO, marketing advice that will take you far, and more. Episode resources: Follow Dr. Auerba…

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40. Creative Entrepreneurship: Stephen Diaz of The Rainmaker Family on Finding Freedom Through Structure 32:49

1M ago32:49

32:49

SUMMARY: In this episode Aaron, Terryn, and Savannah sit down with Stephen Diaz, CEO of The Rainmaker Family, to explore his remarkable journey from wedding photography to building a multi-million dollar brand. Stephen shares how The Rainmaker Family empowers moms to achieve time freedom, financial abundance, and a lasting legacy through eCommerce.…

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#897: How to Cross-Train Your Positions 13:23

1M ago13:23

13:23

Kiera talks about why it’s so critical to have two people in each department who know everything backward and forwards, as well as how to train team members to become those position experts. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A…

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#896: Roadmapping Your Goals 28:49

1M ago28:49

28:49

Tiff and Dana talk about setting yourself up for success, goal edition. When you begin to work toward your dreams for your practice, do you take an all-encompassing approach? This episode focuses on creating a roadmap for those goals to make them easier to reach. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice…

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#895: HR 101: Classify Your Employees Correctly (Or Else) 34:47

1M ago34:47

34:47

Paul Edwards, HR extraordinaire and founder of CEDR, breaks down with Kiera the classification of employees from a federal perspective. He touches on how to know if you’re classifying employees right, where state laws come into play, what happens when there are penalties, and more. Episode resources: Learn more about CEDR Join the CEDR Facebook gro…

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39. Cool Tools - Virtual Calendar Options 22:58

1M ago22:58

22:58

SUMMARY: In this episode, we dive into the world of calendar scheduling tools, discussing the pros and cons of popular options like Calendly, Koalendar, and OnceHub. Terryn and Savannah share their personal experiences and insights into the features, pricing, and usability of these platforms, helping you find the right tool to streamline your sched…

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#894: Book Club: Die with Zero, Maximize Your Life Experiences 23:57

1M ago23:57

23:57

Kiera reviews the September book club selection: Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins. She compares the Die with Zero method with profit-first, talks about applying this mindset in her own life, and how to enjoy life richly. Find the full book club rundown here! Episode resources: Reach out to Kiera Tune …

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#893: There’s Still Time to Meet Your 2024 Practice Goals 20:58

1M ago20:58

20:58

It’s time to assess the goals you set for your practice this year. In this episode, Tiff and Dana discuss taking a good look at those 2024 goals, considering the averages and trends in order to project out, starting to think about 2025, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group C…

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#892: Hiring Outside of Dentistry 21:16

2M ago21:16

21:16

Kiera talks about how to effectively hire team members who don’t have formal dentistry training — and how they can be some of the best employees you’ll ever have. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the p…

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38. Cool Tools: Visual Funnel Builder Tools Edition 25:58

2M ago25:58

25:58

SUMMARY: In this episode of The Ops Experts Club Podcast, we dive into the world of visual funnel builders and how they can revolutionize project management and team collaboration. Join us as we explore tools like Lucidchart, Miro, and Whimsical, and discuss how they can help visually map out complex processes—from email marketing sequences to proj…

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#891: Who Builds the Ops Manual? 19:09

2M ago19:09

19:09

Tiff and Dana take a look at the mechanisms that go into building an operations manual: who participates versus who keeps everyone on track, what’s the timeline, what type of accountability methods come into play, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to …

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#890: Hacks for Increasing Profitability 18:27

2M ago18:27

18:27

Rereleasing one of DAT’s most popular episodes! Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for dee…

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#889: Here’s Where Practices Fall Short When Hiring 43:28

2M ago43:28

43:28

Cory Pinegar of CallForce joins Tiff to talk about how to successfully hire the best people for your practice. They discuss the importance of consistent communication, what happens when one team member isn’t fitting, bringing on remote workers, and more. Episode resources: Check out CallForce Get in touch with Cory directly: cory@getcallforce.com L…

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37. Building Strong Operations Teams with Pedro Adao's Director of Ops Shelly Khalil 29:22

2M ago29:22

29:22

SUMMARY: In this episode of The Ops Experts Club Podcast, we sit down with Shelly Khalil, an extraordinary operations expert and a key force behind the rapid growth of Pedro Adao’s companies. Shelly shares her journey from being an office admin to navigating the whirlwind growth of the 100X Academy and managing large-scale events with minimal resou…

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#888: Insider Scoop on What Office Managers Do 32:54

2M ago32:54

32:54

Rereleasing one of DAT’s most popular episodes! What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics: The one trait you need to be a successful OM Why your OM needs to be a n…

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#887: Ensure Your New Patients Are Staying 23:39

2M ago23:39

23:39

Tiff and Britt discuss ways a practice can make sure their new patients are sticking around, including the importance of gaining feedback from those folks who are leaving and double-checking there’s a chain of accountability in the first place. Episode resources: Reach out to Kiera and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group C…

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#886: Hygiene Handoffs: Up Your Case Acceptance! 12:41

2M ago12:41

12:41

Rereleasing one of DAT’s most popular episodes! Did you know there’s a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episod…

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36. Is Text Marketing Worth It? Breaking Down Costs and Compliance 27:07

2M ago27:07

27:07

SUMMARY: In this episode, we dive deep into the world of text message marketing and the evolving landscape of regulations that have transformed how businesses connect with their audience. Since COVID-19, texting has become a powerful tool in marketing, but with new rules, like the elimination of short codes and the introduction of double opt-ins, t…

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#885: Perks of Being an Associate Dentist 22:43

2M ago22:43

22:43

Kiera joins Haley Schultz on The Dental Download podcast to talk about maximizing associate dentistry. They discuss how to go about learning about numbers, overhead, meeting cadence, leadership and more, as well as the Dental A-Team’s educational resource for new dental school grads. Episode resources: Listen and subscribe to The Dental Download po…

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#884: Use Hygiene to Increase Profitability 26:01

2M ago26:01

26:01

Tiff and Britt talk about how practices can give a boost to the hygiene department’s profitability, especially as 2024 gets closer to its end. Specifically, the two give insight on increased re-care, appointment efficiency, and consistent SRP. They also discuss ensuring your practice has enough hygienists in the first place for your client load. Ep…

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#883: Read the Schedule Like a Pro 24:32

2M ago24:32

24:32

Britt and Tiff talk about how to look outside your department’s corner of the schedule, including the power of X’s and slashes and why this method will set your practice up for success. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dent…

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#882: Give Your Patients a Memorable Experience 14:04

2M ago14:04

14:04

We all want our patients to be raving fans of our practice, right? Kiera gives tips on how to have your patients know they’ve hit an absolute gold mine in terms of dental care. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum…

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#881: Priority Scheduling: Ideal Week + Ideal Schedules 51:58

2M ago51:58

51:58

Rereleasing one of DAT’s most popular episodes! Dr. Dave Moghadam returns to the Dental A-Team podcast! This time, he’s giving the goods on priority scheduling, something he’s been working with for over a year now. He and Kiera go deep into priority scheduling with the following highlights: How to map out ideal schedule Keeping it flexible Rolling …

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#880: What I Wish They Taught in Dental School 16:44

3M ago16:44

16:44

Every 3rd Thursday at 4:30 p.m. Pacific Time, the Dental A-Team hosts a free webinar on what should’ve been taught in dental school, but probably wasn’t. Topics can include how to make your practice run smoother, how to think about DSOs, life as an associate, and more! Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice M…

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35. Some of Our Favorite Cool Tools So Far 25:32

3M ago25:32

25:32

SUMMARY: In this episode of The Ops Experts Club Podcast, the team dives into their favorite productivity tools, each bringing a unique solution to the table. From the noise-cancelling magic of Krisp, ideal for professionals working in noisy environments, to the versatile and open-source streaming software OBS, perfect for solo presenters and conte…

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#879: Book Club: Business Is a Game of Strategies 20:08

3M ago20:08

20:08

Britt talks about the latest book club read, Your Next Five Moves: Master the Art of Business Strategy by Patrick Bet-David. This book is a great reminder that career success is not one-size-fits-all. Find the full book club rundown here! Episode resources: Reach out to Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscr…

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#878: Treatment Planning: What’s Best For the Patient? 22:32

3M ago22:32

22:32

Tiff and Dana lay out the most critical piece when it comes to communicating with patients during treatment planning: Focus on the patient’s health, not money or insurance. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Plat…

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#877: Billing: Dealing With Denials + Old Balances 14:17

3M ago14:17

14:17

Kiera educates listeners on how to install systems in the billing department that can better flow out to the clinical teams so denials and old balances can disappear once and for all. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team P…

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34. Lessons From Pace Morby's Head of Operations Adriana Lane 24:17

3M ago24:17

24:17

SUMMARY: In this episode of The Ops Experts Club Podcast, hosts Terryn and Savannah interview Adriana Lane, an experienced professional with a rich background in technology and operations. Adriana discusses her journey through various industry-disrupting companies, such as Yelp, Uber, and a cannabis payment startup, sharing insights into how these …

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#876: Have a Slam-Dunk September 15:38

3M ago15:38

15:38

Kiera encourages practices to send out end-of-year benefit letters now, just in time for the slow-down in September. As a bonus, she includes the lingo those letters can include. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platin…

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