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The Buzz on Bank Automation News
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The Buzz on Bank Automation News

Bank Automation News

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The new podcast covering current trends and intriguing topics in automation and beyond courtesy of Bank Automation News, the definitive source for insights and news surrounding automation in financial services. Formerly Bank Innovation, since 2009 Bank Automation News has been at the forefront of tracking the evolution of digital banking. With the future of innovation pointing to opportunities in automation, we have transitioned the focus of our coverage to continue to provide insights and i ...
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The Buzz on Bank Automation News
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Global Startup Cities: Lending, AI and alternative data 20:29

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Listen as Uplinq co-founder Ron Benegbi discusses how his experience as an immigrant in Toronto inspired his business, what alternative data can do for SMBs and the collaborative ethos shared by Canadian founders.Bank Automation News
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Global Startup Cities: Paris fintech offers embedded lending 16:27

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Listen as Defacto co-founder Jordane Giuly discusses the benefits of open banking in Europe, the rise of startup culture in Paris and how French President Emmanuel Macron has made entrepreneurship “cool.”Bank Automation News
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Global Startup Cities: FinMapp’s financial ecosystem 15:09

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Listen as FinMapp Chief Executive Kumar Binit discusses the flourishing startup scene in Bengaluru, India, and explains how the city went from IT hub to the “Silicon Valley of Asia.”Bank Automation News
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Global Startup Cities: AI assists merchants on chargebacks 15:47

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Listen as Justt’s Chief Risk Officer Roenen Ben-Ami discusses automating chargebacks and his experience as a founder in Tel Aviv, the startup capital of the Middle East and a global leader in cybersecurity innovation.Bank Automation News
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Global Startup Cities: How stablecoins drive financial services innovation 21:15

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Listen to the first installment of the Global Startup Cities podcast from “The Buzz,” as Num Finance’s co-founder Agustin Liserra and Mariano di Pietrantonio discuss their experience founding a fintech in Buenos Aires, a city brimming with innovation, where ever-changing economic conditions make resilience crucial.…
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Adopting the digital wallet 12:59

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The digital wallet market is saturated and has several established players, but this has not stopped new competitors from entering the space. Despite being one of the late arrivals to the space, Paze, a digital wallet being launched by a consortium of banks, including U.S. Bank, Truist, JPMorgan Chase and PNC, is coming to market in Q3, Peter Galvi…
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Fraudsters using AI to create synthetic identities 14:33

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Generative AI has beneficial uses for financial institutions, but fraudsters have taken note, employing the technology to create thousands of fake identities. The emergence of generative AI has made rooting out fake users even more challenging for financial institutions (FIs), with cybercriminals harnessing it to deepfake a person’s appearance or r…
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How banks can address disconnects between automation and CX 13:47

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Bridging the gap between customer experience and digital transformation is critical for financial institutions (FIs) to ensure customers stay engaged. Providing customers with options on transactions like automatic bill payments are just one way for banks to assure consumers that financial decisions are their own and making certain they are not bli…
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Deposit security through technology 18:08

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The fall of Silicon Valley Bank has bank clients looking to financial institutions for deposit security, and banks must have the technology to bring peace of mind to clients. This loss of client trust combined with unnecessarily risky business practices were behind SVB’s failure, Robinson shared in a recent episode of “The Buzz” podcast.…
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Streamlining to avoid friction and other payments pain points 13:35

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In a world of instant gratification, consumers expect this of payment processes — and technology can help. Bonita Springs, Fla.-based payments company ConnexPay addresses pain points in the payments world and works to reduce friction, Chief Executive Bob Kaufman tells Bank Automation News in this episode of “The Buzz” podcast.…
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How FIs can address data management challenges 9:52

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Proper data management is something all financial institutions strive for, but it is not easily achieved due to data siloes and drift. While the process of organizing and gathering the right data can set banks apart from their competitors, using the right tools to accomplish this is critical, and something all FIs need to address, Jocelyn Houle, se…
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Citi Treasury and Trade Solutions improves CX, grows revenue 34% 18:39

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Listen as Naveed Anwar, global head of TTS digital and data at Citi, discusses Citi’s use of data and customer feedback along with new advancements in data analytics via AI, machine learning and robotic process automation.Bank Automation News
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The downfall of Silicon Valley Bank 11:40

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The swift collapse of Silicon Valley Bank has shaken the banking industry during the past two weeks. SVB engaged in risky lending practices and did not have the necessary safeguards in place, leading to a run on deposits that eventually sent the bank into receivership, Mike Sekits, co-founder and managing director of community bank partnership grou…
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The Buzz on Bank Automation News
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How embedded banking can reduce fraud 9:58

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Adoption of embedded banking by both businesses and customers is on the rise, and it is helping to reduce the risk of payment fraud along the way. For consumers, tokenizing user credentials for their protection is a benefit; meanwhile, businesses gain security by using integrated systems to accept payments safely, Bennie Pennington, vice president …
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Building customer trust via embedded finance 10:10

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Automation has grown at an exponential rate since the start of the COVID-19 pandemic, but the decline of personal interface may leave some bank clients wanting more. Embedded finance can assist by building trust between banks and their customers, Antonio Soares, co-founder and chief executive at Brazilian payments platform Dock, tells Bank Automati…
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U.S. regulations for open banking, digital wallets 9:30

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Digital wallet providers are creating customer-centric experiences as more clients desire open banking with control over their finances. Listen as Curve U.S. CEO Amanda Orson discusses the digital wallet and where regulations stand for open banking in the U.S. compared to Europe.Bank Automation News
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Large banks partner to launch new digital wallet 13:09

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Bank of America, JPMorgan Chase and Wells Fargo are among seven banks teaming to launch a digital wallet in the second half of the year to rival Apple Pay. As the new digital wallet is rolled out in North America, customer experience should be at the forefront, as use of digital wallets is already high. Forty-three percent of North Americans are us…
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Using data to drive customer loyalty 15:43

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Listen as James White, industry principal for banking at fintech Total Expert, discusses today’s macroeconomy, the rising rate environment, and how banks can use consumer data and automation to enhance their financial health.Bank Automation News
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How banks can use ChatGPT to improve financial literacy 12:16

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Banks are looking to use AI to improve their financial literacy following Microsoft's $10 billion investment in OpenAI and their ChatGPT technology. ChatGPT technology is “a forerunner and a new class of artificial intelligence that's basically composing written dialogues and could lead to endless possibilities for banks,” Joe Robinson, chief execu…
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Direct deposits and the CFPB’s new open banking rule 26:43

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The combination of today’s uncertain macroeconomic conditions and the Consumer Financial Protection Bureau’s new open banking rule coming this year has consumers wanting quick access to cash from their banks under the watchful eye of regulators. Listen as Kurt Lin, Pinwheel chief executive, and Raj Date, advisor at Pinwheel and former deputy direct…
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How FIs can combat synthetic accounts 12:49

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Synthetic identity fraud remains a constant challenge for banks, with a growing number of fraudsters attacking demand deposit accounts since the onset of the COVID-19 pandemic. In fact, one in three accounts within fintech and retail banking are synthetic, Mike Cook, vice president of commercialization – fraud solutions at identify verification fin…
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Digital banking predictions for 2023 16:00

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Banks are considering where to invest in 2023 to meet client needs, ranging from digital offerings to customer experience. Understanding the priorities of a vast client base can help large banks like $1.8 trillion Wells Fargo decide which products or services are needed, as well as strategy for the year ahead, Reetika Grewal, executive vice preside…
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How a neobank keeps SMBs afloat 9:48

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Small- and medium-sized businesses (SMBs) must navigate several challenges during their first years in business. Understanding the needs of SMBs is critical, as more than 50% of small businesses fold within the first five years, according to the Bureau of Labor Statistics. Listen as Eytan Bensoussan discusses the challenges faced by many SMBs and h…
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