Who exactly are the thought leaders in the $18-billion-plus linen, uniform and facility services industry? This podcast aims to shine a light on this industry’s more than 200,000 employees through thought-provoking interviews with industry insiders and business experts on issues critical to your company and workforce. Most Americans might not realize it, but they benefit at least once per week from the cleanliness and safety of laundered, reusable linens, uniforms, towels, mats and other pro ...
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Episode 71 – GR: 2024 Review and a Look Ahead to 2025
41:55
41:55
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41:55
TRSA’s Vice President of Government Relations Kevin Schwalb gives an update on the latest news impacting the linen, uniform and facility services industry from Washington, DC. He talks about the results of the recent election and its impact on the industry, TRSA’s advocacy efforts at both the federal and state levels, as well as what to keep an eye…
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Zach Ostendorf, host of the industry podcast The Wash and a videographer for Clean & Simple Marketing/CITY Laundering, interviews TRSA President & CEO Joseph Ricci while the duo eats progressively spicier hot wings. The interview was recorded in front of a live audience at TRSA’s 7th Annual Marketing, Sales & Service Summit in Atlanta.…
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Episode 69 – Enhancing Safety: Fire Safety Survey
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12:37
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12:37
Charles Edelman, the corporate safety director at Unitex Healthcare Laundry Services in Elmsford, NY, and the chair of TRSA’s Safety Committee, discusses the results of TRSA’s Fire Safety Survey. Additionally, Johnny Sandras of Sanico Rental Service in Cottondale, AL, discusses the impact that a devastating fire had on his business and the lessons …
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Episode 68 – PFAS: Update from the EPA
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39:54
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39:54
U.S. Environmental Protection Agency (EPA) officials Brian D’Amico and Matt Klasen join the podcast to give an overview of per- and polyfluoroalkyl substances (PFAS), the EPA’s strategic roadmap for dealing with the issue, as well as effluent limitation guidelines and several ongoing studies to note moving forward. For more information on PFAS, con…
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Episode 67 – Sustainability: Water Reuse and Recycling
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25:39
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25:39
John Shaffer, the CEO and principal chemist for EEC Environmental, shares his thoughts on the sustainability efforts the linen, uniform and facility services industry has made when it comes to water reuse and water recycling. For more information on this topic, contact podcasts@trsa.org.TRSA
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Episode 66 – What’s at Stake in 2024?
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38:06
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38:06
Bob Cusack, the editor in chief of The Hill newspaper, gives an update on the current political climate in Washington, DC. During his keynote speech at TRSA’s recently completed 14th Annual Legislative Conference and Industry Awards Dinner, Cusack discusses the key issues in the 2024 presidential election, and what to look out for in the race for t…
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Episode 65 – Private Equity’s Impact on Healthcare
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44:15
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44:15
Several influential voices from the financial sector discuss the impact of private-equity investments on the linen, uniform and facility services industry over the past decade and discuss the implications for the future of companies serving the acute and nonacute healthcare sectors. Recorded live from a panel presentation at TRSA’s 12th Annual Heal…
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Episode 64 – Automation and Innovation
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14:57
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14:57
Mark Bodzioch, the president of Clean Uniforms and More!, New Bedford, MA, discusses the company’s history and growth, as well as several innovations at its facility, including its RFID system to track garments and its recently installed automated soil-sorting system. For information on joining TRSA’s Industrial, Uniform & Workwear Committee, visit…
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Episode 63 – Retaining Your Top Talent
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28:09
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28:09
Michael Flores, the vice president of human resources and a member of the executive leadership team at Prudential Overall Supply, Irvine, CA, discusses how Prudential transformed its human resources department and focused on retaining its best employees in a tough labor market. For information on joining TRSA’s Human Resources Committee, visit www.…
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Episode 62 – Sales: Carrying Out Difficult Conversations
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16:52
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16:52
Jason Pourakis and Ryan Berdnik of Mazars USA discuss best practices for negotiating with your customers, and let you know the cues that signal when it’s best to walk away from the negotiating table. For more information on the Linen, Uniform & Facility Services Podcast: Interviews & Insights by TRSA, visit www.trsa.org/podcasts.…
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Episode 61 – Leadership: Insights from the C-Suite
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Several C-suite executives from leading operator companies discuss topics such as industry growth opportunities, safe operations in the plant and on the road, recruitment and retention of employees, Environmental, Social and Governance (ESG) initiatives, and more. Recorded live from a panel presentation at TRSA’s 2023 Leadership Summit in Chicago. …
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Episode 60 – Fire Safety Best Practices
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42:02
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42:02
Don Bock, the owner and operator of Seabright Safety Solutions, discusses best practices to prevent fires at your plant, including emergency action plans, external monitoring systems, training and more. Bock is a certified safety professional and associate in risk management who worked for Mission Linen Supply for more than 30 years.…
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Episode 59 – Aligning HR to Strategic Goals
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16:32
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16:32
Dr. Mario D. Wallace, the founder of the consulting firm All Things Strategic, discusses fostering a collaborative, inclusive environment at your workplace, as well as aligning your company’s human resources initiatives to your organization’s overall strategic goals and objectives. Dr. Wallace has more than 20 years of small-business consulting exp…
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Episode 58 – A View from the Hill
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35:28
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35:28
On the heels of TRSA’s recently completed 13th Annual Legislative Conference and Industry Awards Dinner, Bob Cusack, the editor in chief of The Hill newspaper joins the podcast to give an update on the current political climate in Washington, DC. Cusack discusses the state of Congress following the recent midterm elections, the most important issue…
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Episode 57 – Healthcare: Trends, Opportunities and Challenges
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1:00:22
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1:00:22
A panel discussion featuring Randy Bartsch, CEO, Ecotex; Jason Berstein, president, Nixon Medical Inc.; Jim Cashman, CEO, ImageFIRST; Karl Fillip II, CEO, NOVO Health Services LLC; Andrew Kratky, CEO, Emerald Textiles; and Joe LaPorta, president & CEO, Healthcare Linen Services Group, from TRSA’s recent Healthcare Conference. The discussion covers …
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Episode 56 – Navigating Organizational Change
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18:53
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18:53
As you look ahead to 2023, you might be considering changing your company’s culture, navigating a new business process or focusing on employee turnover, among other items. As a result, it’s important to have a plan in place to keep your business moving in the right direction as you implement and experience change at your company. Michael Davids, se…
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Episode 55 – Zero Tolerance: Preventing Workplace Harassment
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1:08:53
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1:08:53
Melanie Shong Helm, an HR veteran who currently serves as the corporate director of human resources at Crown Health Care Laundry Services, discusses the policies your company should put in place to prepare for acts of harassment and retaliation in the workplace, and how you should respond when an incident is reported. For more information on TRSA’s…
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Episode 54 – Hospitality/Hotel Market: Converting OPLs
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34:19
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34:19
A trio of executives with more than 110 years of experience in the linen, uniform and facility services industry join the podcast to discuss the hospitality/hotel market and how to convince hoteliers to move away from their on-premises laundry operations and work with a commercial laundry. Bob Corfield, CEO of the Laundry Design Group; Steve Miller…
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Episode 53 – PFAS Update
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42:25
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42:25
John Shaffer, the CEO and principal chemist for EEC Environmental, shares his thoughts on PFAS, the potential for future wastewater-discharge limits and the likely impact on the linen, uniform and facility services industry. For more information on PFAS regulations and their potential impact on the industry, contact TRSA’s Vice President of Governm…
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Episode 52 – CPLM: Pathways to Success
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13:19
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13:19
TRSA’s Senior Director of Certification & Accreditation Samlane Ketevong joins the podcast to talk about TRSA’s Certified Professional Laundry Manager (CPLM) credential; how linen, uniform and facility services employees can obtain this certification; and why it will benefit both the employee receiving the credential as well as your business. For m…
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Joe Shelton, a partner in Fisher Phillips Nashville office, discusses the latest wage-and-hour issues, and state and federal employment laws and trends that companies in the linen, uniform and facility services industry need to keep an eye on.TRSA
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Episode 50 – Establishing Culture and Leading with Empathy
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26:27
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26:27
Nicole Belyna, field services director at the Society for Human Resource Management (SHRM), discusses how to establish culture at your workplace, the impact of open and transparent communication on your organization’s culture, and the ways that the pandemic affected workplace culture. For more information on TRSA’s upcoming HR, Health & Safety Summ…
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Episode 49 – Employee Engagement: Getting the Right People on Your Team
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26:59
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26:59
Dan Gonder, the chief operating officer and co-owner of Six Disciplines Consulting Services, discusses methods that you can use to ensure your employees are engaged in their work. To download the Anti-Misery Worksheet that Dan talks about interacting with during the episode, visit www.trsa.org/podcasts.…
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Episode 48 – Using Proven Teamwork Strategies to Ensure Success
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32:42
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32:42
Dan Gonder, the chief operating officer and co-owner of Six Disciplines Consulting Services, joins the podcast to discuss the importance of using proven teamwork strategies such as the ideal team player and the working genius assessment, among others, to ensure the success of your organization’s strategic plan. To view a Ted X talk from Patrick Len…
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Episode 47 – Successful Strategic Planning
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26:07
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26:07
Eric Kurjan, the president of Six Disciplines Consulting Services, a firm that has worked with several leading organizations in the linen, uniform and facility services industry, shares his thoughts on strategic planning, and how to set a plan in motion for your business and employees to succeed. For more information, visit www.trsa.org/podcasts.…
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