PATIENT ANCHORS and ADVOCATES in PHARMACY - An Inspiring Conversation with Leigh Briscoe-Dwyer

Alloutcoach

Listen to this memorable conversation with one of the most inspirational and powerful leaders you will hear from in any industry that I am fortunate to have crossed paths with in life, Leigh Briscoe-Dwyer. She is a Healthcare leader, executive, System Director of Pharmacy at United Health Services and Board Member of the American Society of Health Systems Pharmacists (ASHP) dedicated to her profession and to creating other leaders as a mentor. In this candid and forward looking discussion about the evolution of pharmacy and healthcare, Leigh addresses all of the most pressing issues all of us have on our minds today. Here is the timeline and topic highlights: 2:42 – Background; 5:14 – Leigh’s personal mentor case study; 6:40 – Healthcare Disparities today; 7:41 – Virtual Physician Visits; 11:37 – Pharmacy as a central warehouse for access to care; 13:59 – Real world use of technology in healthcare systems; 15:24 – A Healthcare systems view of compromising autonomy for quality and safety; 15:39 – Challenges of standardization of technology in particular patients; 18:21 – Bridging technology and culture in large teams; 19:51 – Steps to scaling a positive growth culture – healthcare provider satisfaction, nursing staff medication access, parachute system of safety, barcode technology, latest, most up-to date resources and technology; 23:09 - How did you approach KPIs/Metrics in Pharmacy throughout the Healthcare System?; 26:27 – Telepharmacy; 26:47 – Collaborative Drug Therapy Management (CDTM) and patient outcomes; 29:13 – Exciting new 2039 Pharmacy Advancement Initiative (PAI); 31:30 – Pharmacists to be anchored to Patients not to Product alone in the future; 34:11 – Entrepreneurial Pharmacists and Reimbursement; 39:21 – How can the Pharmaceutical Industry partner with different growing facets of Pharmacy?; 42:33 – Covid19 vaccine distribution; 43:12 – Final Takeaways; 44:00 – “Pressure is a privilege because it signifies relevance” (Billie Jean King) – on the added responsibilities of pharmacists today!