Cleaning Business Life podcast

#Entrepreneur #Business #Cleaning Business Owners #House Cleaning #House Cleaning Tips And Tricks #Cleaning Business #MBA #Podcasting Education #Shannon Miller & Jamie Runco #Jamie Runco #Shannon Miller

18:09

HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT…

Cleaning Business Life

Главная серий•Feed

Cleaning Business Life is your must-listen weekly podcast for cleaning business owners who want to scale smarter, not harder.

Hosted by Shannon Miller, founder of Klean Freaks University, and Jamie Runco, CEO of Above All Cleaning Company, this podcast delivers the strategies, systems, and insider knowledge you need to build a thriving, profitable cleaning business.

No matter where you are in your journey—whether you're launching your first cleaning company or scaling to seven figures—Cleaning Business Life gives you the tools to streamline operations, maximize profits, and grow with confidence.

Each episode dives deep into topics like:

✔️ Building scalable systems that create efficiency and long-term success.
✔️ Product reviews & recommendations to equip your team with the best tools.
✔️ Expert interviews with industry leaders sharing real-world insights.
✔️ Q&A sessions tackling your most pressing business challenges.
✔️ Industry trends & strategies to keep you ahead of the competition.

Tune in every week and take your cleaning business to the next level! 🚀

Want to get a hold of us, please email us at cleaningbusinesslife@gmail.com

101 эпизодов

Cleaning Business Life

updated 3 дня назад

Главная серий•Feed

Cleaning Business Life is your must-listen weekly podcast for cleaning business owners who want to scale smarter, not harder.

Each episode dives deep into topics like:

Tune in every week and take your cleaning business to the next level! 🚀

Want to get a hold of us, please email us at cleaningbusinesslife@gmail.com

101 эпизодов

All episodes

1
CBL Episode # 104-Interview: Crystal’s Journey with Ionized Water for "cleaning" and Entrepreneurial Success 41:26

3 дня назад41:26

41:26

What if the secret to a flexible, fulfilling lifestyle was as simple as changing your water? That’s precisely what Crystal discovered on her remarkable journey from a bartender to a thriving entrepreneur in the cleaning industry. Join us as Crystal shares her inspiring story that took a pivotal turn during a life-changing retreat in Bali. From losing her job during the pandemic to launching her own business, her resilience and the power of high-ticket network marketing shine through. Crystal's insights offer a refreshing take on rebuilding life with intention and flexibility. In our conversation, we explore the extraordinary health benefits of Kangen Water and its role in transforming Crystal’s wellness journey. Learn how this innovative water ionizer can balance the body's acidity and bring about remarkable health improvements, such as clearer skin and relief from menopausal symptoms. We also discuss its versatility, from cooking to cleaning, and touch on alternative products like Force of Nature. Our discussion offers new perspectives on embracing products that promote overall wellness and remove contaminants. Crystal’s passion for ionized water extends beyond personal health—it’s a gateway to achieving financial and personal growth through attraction marketing. Discover the unique opportunities this business model offers, allowing more time for family and personal aspirations. We also talk about the innovative M Guard device, designed to neutralize electronic waste, and how it complements a health-centric lifestyle. Whether it's dreaming about future adventures or setting personal goals, this episode is filled with insights and inspiration to help you align your life with your passions and desires. Send us a text It can be crowed when trying to figure out who you are going to learn from Erica Paynter is the brains behind My Virtual Bookkeeper , a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective . She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses. support@myvbk.com Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL EPISODE # 103 Interview-My Virtual BookKeeper.com; Erica Paynter 1:08:04

10 дней назад1:08:04

1:08:04

Erica Painter, the visionary behind My Virtual Bookkeeper, transforms chaotic financial records into insightful, profit-driven reports for cleaning businesses. In this episode, Erica enlightens us with her journey and passion for effective bookkeeping, emphasizing the significance of engaging professionals with a teacher's heart. She shares her expertise on managing rapid business growth, likening it to balancing platters as a waitress, and the importance of asking the right questions when working with accountants to establish clear financial goals. Listeners will gain a deeper understanding of navigating multiple income streams using platforms like QuickBooks, Square, and Jobber. Erica highlights the intricacies of integrating these tools and offers practical advice on simplifying financial operations to avoid duplicate entries. Discussions extend to the importance of key performance indicators such as gross profit margin, cash flow, and customer retention rate, and how new interactive reporting features and AI integration can enhance the tracking of these crucial metrics. Exploring the transition from sole proprietorship to LLC, Erica discusses the need for legal protection and the psychological shift required when becoming an employer. She also shares insights on maintaining financial organization, including the Profit First method, and the value of separating business accounts for different purposes. The episode is rich with anecdotes and strategies for building a lasting legacy in the cleaning industry, while underscoring the mindset needed to justify pricing in a service-based environment. Join us for a wealth of knowledge and actionable insights tailored for those in the cleaning business landscape. Here is her contact information: FREE RESOURCES: Making less than 6 figures & DIYing your bookkeeping? Grab my free guide: myvbk.com/cblfreeguide Making 6+ figures & want to save on taxes? Book a free call: myvbk.com/cblfreecall Let’s connect! Friend me: facebook.com/erica.paynter Follow my biz page: facebook.com/myvirtualbookkeeper Send us a text It can be crowed when trying to figure out who you are going to learn from Erica Paynter is the brains behind My Virtual Bookkeeper , a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective . She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses. support@myvbk.com Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

1
CBL Episode # 102 Is Cleaning a Form of therapy?? 35:10

17 дней назад35:10

35:10

Imagine transforming a chore into a sanctuary of peace. That's exactly what we explore as we uncover the therapeutic potential of cleaning. Through a collection of personal stories, including our unique experiences with a nomadic lifestyle and early homemaking skills, we reveal how these shaped our perception of cleanliness and its impact on mental well-being. Discover how simple rituals like making your bed can create a calming environment, and learn about the psychological benefits of maintaining a tidy space, reducing stress, and embracing practices like feng shui to enhance energy flow in your home. We unmask the intriguing world of Swedish death cleaning and feng shui cleaning, diving into their emotional depth and significance. This episode highlights the importance of selective client partnerships and addresses the challenges posed by hoarding situations. Through shared anecdotes, we reflect on the dual therapeutic benefits of cleaning, for both clients and professionals. Discover why tasks such as organizing and sweeping are akin to meditation, how aromatherapy can enhance the cleaning experience, and the necessity of charging appropriately to foster a positive working environment. Transform cleaning into a form of self-care, where mindfulness and aromatherapy turn mundane tasks into meditative experiences. Balancing work and family while keeping a tidy home can be challenging, but hiring professional cleaners may be the key to maintaining peace of mind. As we discuss strategies for achieving this balance, we touch on tax considerations for home-operated businesses, underscoring the importance of consulting with tax professionals. Finally, we champion the idea of treating regular cleaning as an essential act of self-care, promising improved well-being and tranquility for those who embrace it. Send us a text It can be crowed when trying to figure out who you are going to learn from Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

1
CBL Episode #101-Sisters in Business: How Natasha & Tamera Grew Their Cleaning Company, Cleancation 1:00:11

24 дня назад1:00:11

1:00:11

Join us as we uncover the inspiring journey of Natasha and Tamara, the sister duo at the helm of Cleancation, as they transform their cleaning business from its modest Jamaican roots to a flourishing enterprise in North Jersey. Their story is a testament to resilience and empowerment, with a strong focus on supporting their team, especially single mom contractors, to reach new personal heights. Natasha and Tamara reveal the tools and strategies that have propelled their success, like the Go High Level platform, while candidly discussing its limitations. Their experience offers invaluable insights into the balance between embracing technology and maintaining a personal touch in today's business landscape. Discover the innovative hybrid model that Natasha and Tamara employ, blending employees, contractors, and subcontractors to navigate the complexities of the cleaning industry. From narrowing service areas to avoid resource exhaustion to strategically expanding into neighboring states, they share lessons learned from overcoming initial challenges. With a keen awareness of the industry's unexpected hurdles—like the laborious task of wallpaper removal or the mishaps of shower door accidents—they emphasize the crucial need for understanding the scope of each project and ensuring quality control. Throughout the episode, Natasha and Tamara open up about the emotional and operational challenges of running a business while highlighting the importance of celebrating personal and team successes. Their discussion on balancing automation with human interaction in customer service offers a refreshing perspective, urging businesses to recognize the irreplaceable value of personal connections. As the sisters reflect on their leadership journey, they inspire us to align our personal goals with our business objectives, creating a positive impact on our teams and the communities we serve. Natasha & Tamara Can be reached at cleanation.com Send us a text It can be crowed when trying to figure out who you are going to learn from Erica Paynter is the brains behind My Virtual Bookkeeper , a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective . She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses. support@myvbk.com Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL Episode #100-Get your Value Statement's ready...What to say when a Client Belittle's your price! 27:58

4 weeks назад27:58

27:58

Can the art of cleaning command the same respect as nursing or other esteemed professions? We promise you'll find the answer in our engaging discussion with Shannon Miller and Jamie Runco. Together, we unravel the often-overlooked complexities facing cleaning professionals, especially when clients make belittling remarks about pricing. Learn how to stand firm with confidence and professionalism, even when faced with unfair comparisons. Our episode is packed with strategies for crafting polite yet impactful responses, helping you to highlight the value and quality of your services while maintaining your dignity. We provide practical advice on handling judgmental perspectives and price negotiations, focusing on the importance of showcasing expertise and care in every service offered. Discover how to present a polished image in all communications, and when it’s necessary to assertively set boundaries to navigate belittling behavior. Through this conversation, you'll gain insights into maintaining the balance between professionalism and assertiveness while reinforcing the worth of your trade. Want a copy of the value statements we made for the show? Click here: https://drive.google.com/file/d/10OIDxfcAd-pGop5pXOGkmymfV7NQtcDg/view?usp=sharing Send us a text It can be crowed when trying to figure out who you are going to learn from Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL Episode #99 The Crime of Heather Nelson and Tipping... 31:48

5 weeks назад31:48

31:48

Heather Nelson is Cleaning Business Owner in Florida, who was Arrested Over A Christmas Bonus Dispute: A Wake-Up Call for the Industry. ( Link to article is down below or just google it:) Should cleaning professionals rely on holiday bonuses and tips, or is it more sustainable to set fair prices from the start? This critical question is at the heart of our latest discussion with Jamie, where we examine the nuances of tipping culture and its impact on the cleaning industry. In this episode, we break down a shocking case involving Heather Nielsen, a house cleaner who was arrested after assaulting a client over a withheld Christmas bonus. The incident, which also involved her taking blank checks to cover rent, exposes the risks of unrealistic expectations and financial desperation in the industry. We emphasize the importance of professionalism, integrity, and self-worth while encouraging cleaners and business owners to attract clients who genuinely value their work. Additionally, we tackle the complexities of tipping—cash versus credit, ethical concerns. https://www.14news.com/2025/01/12/housekeeper-accused-assaulting-83-year-old-employer-who-denied-her-500-christmas-bonus/ Send us a text It can be crowed when trying to figure out who you are going to learn from Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL EPISODE # 98 Influencers and FREE Cleanings 30:41

6 weeks назад30:41

30:41

What if your cleaning business could gain more visibility for minimal cost—essentially just labor, payroll taxes, and workers' compensation? A wholesale approach to marketing, so to speak. In this episode, Jamie Runco and I, Shannon Miller, dive into the murky waters of influencer marketing. We explore the idea of offering free cleaning services in exchange for social media shout-outs, analyzing whether these collaborations truly deliver value. Together, we question the elusive return on investment and discuss how such arrangements might blur professional boundaries. Ultimately, we advocate for a more traditional business approach—like monetary compensation or at least discounted rates—supported by clear, written contracts. As we navigate the rapidly evolving influencer landscape, we examine the impact of social media powerhouses on niche markets like cleaning. We highlight the importance of partnering with influencers who align with your brand values and target audience. Along the way, we stress the critical need for written agreements and ROI measurement to determine whether these partnerships are worth the effort. With trends shifting faster than ever, we explore how learning from seasoned experts can help you avoid pitfalls while maximizing the benefits of influencer collaborations. Through the lens of post-pandemic realities, we also delve into the ethical aspects of influencer culture and entitlement, particularly in industries like real estate and short-term rentals. Personal anecdotes bring to life the logistical and valuation challenges of offering free services, and we encourage businesses to remain strategic when considering such partnerships. We invite you to join the conversation—share your experiences and insights as we foster a community of learning and discussion around influencer deals and their impact on the cleaning industry and beyond. Get a Free Mini Course for signing up on my email list! Sign up here: Klean Freak University email sign up #shannonmiller #kleanfreaksuniversity #maidsnetworkfb #cleaningbusinesscoach Send us a text It can be crowed when trying to figure out who you are going to learn from Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL Episode #97-Bed Bug Battles and Cleaning Business Success 30:23

7 weeks назад30:23

30:23

What happens when a simple summer camp trip turns into a nightmare for a family and a cleaning business? Join us as we recount Sarah's harrowing tale of a bed bug infestation that not only disrupted her home but created a ripple effect in her professional life. This episode is packed with essential knowledge to help you recognize, manage, and prevent these persistent pests—while emphasizing critical business strategies to handle these situations effectively. We'll explore the challenges cleaning businesses face in navigating bed bug treatment services, focusing on the importance of cross-contamination prevention and precise pricing. Learn how to implement protocols like using mattress covers, performing thorough inspections, and determining whether to clean before or after pest treatments. These steps are crucial for protecting both your clients and your reputation. We’ll dive into practical advice for crafting airtight contracts that address cross-contamination risks and the nuances of pricing post-treatment cleanings. Discover the importance of requiring proof-of-treatment documentation, and see how this process parallels the meticulousness of crime scene cleaning. From understanding bed bug lifecycles to adhering to local regulations, this episode provides actionable insights to help you set competitive rates while ensuring top-notch service. Whether you're a seasoned cleaning professional or expanding into new markets, you'll come away with the tools to turn bed bug-related challenges into opportunities for growth and enhanced professionalism. Don’t miss this opportunity to prepare your business for these unexpected invaders while safeguarding your operations and client trust. #CleaningBusiness #BedBugs #PestControl #HouseCleaning #CrossContamination #CleaningIndustry #PricingStrategies #BusinessGrowth #ProfessionalCleaning #MattressCleaning #InfestationPrevention #DeepCleaning #CrimeSceneCleaning #CleaningContracts Send us a text It can be crowed when trying to figure out who you are going to learn from Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

1
CBL Episode #96 What & Why you need to supply for your W-2's 44:35

8 weeks назад44:35

44:35

Could a simple pair of gloves be your business's best defense against costly fines and legal troubles? Explore the critical importance of providing proper personal protective equipment (PPE) for cleaning techs with us, Shannon Miller, and my co-host, Jamie Runco. We dive into the essential responsibilities of ensuring your team is equipped with the necessary safety gear, such as gloves, to protect them—and your business—from potential OSHA involvement. Through real-life stories and personal anecdotes, you'll learn how a small oversight could lead to significant consequences. New to the cleaning industry and feeling overwhelmed by the "ick factor"? You're not alone. Many newcomers experience a heightened aversion to germs, impacting their performance and glove usage. Jamie and I share practical strategies to tackle this challenge, from leveraging noise distractions during tasks to managing glove supply efficiently through subscription services. We also discuss the importance of considering employees' comfort levels and potential allergies, ensuring a smooth operational flow and addressing common hurdles faced by cleaning businesses of all sizes. Discover the essentials of setting up an efficient cleaning kit, whether you're a solo cleaner or managing a team. We cover everything from reliable cleaning products like rubbing alcohol and white vinegar to the practical equipment that ensures quality and consistency. Learn why microfiber cleaning cloths and the Hoover Portavac are our favorites, and how choosing the right tools can significantly enhance your cleaning efficiency. Join us for insights and practical tips that promise to elevate your cleaning business success to new heights. Get a Free Mini Course when you sign up for my email list: https://klean-freaks-university.newzenler.com/f/welcome-to-klean-freaks-university-1 Join 6000 Cleaning Business Owners in my FREE FB Group Here: https://www.facebook.com/groups/1583362158497744 Send us a text It can be crowed when trying to figure out who you are going to learn from Erica Paynter is the brains behind My Virtual Bookkeeper , a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective . She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses. support@myvbk.com Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL Episode 95: The Chris Schwab-INTERVIEW-What is Japanese Osoji, Remote Business Models, and more... 1:19:41

9 weeks назад1:19:41

1:19:41

🌟 Discover the heart of Japanese cleaning rituals with Chris Schwab! 🌟 In this episode, we dive into the cultural richness of Osoji—a cherished Japanese tradition of deep cleaning and renewal for the New Year. Chris brings invaluable insights from Japan, weaving a narrative that takes us from the time of shoguns to the modern tidying principles made famous by Marie Kondo. ✨ Why This Episode Matters: Cleaning is more than a task; it’s a way of life that connects your environment to your spirit. We explore the historical roots of these rituals and learn how mindfulness transforms cleaning into a harmonious, intentional practice. 🎉 But that's not all! Chris shares an intriguing backstory about his unexpected journey into the cleaning industry—complete with Vampire Botox and a twist of love. (Trust us, you won’t want to miss this part!) 🚀 Business Inspiration for Entrepreneurs: Chris’s transformative journey doesn’t stop at cleaning rituals. We uncover his impactful projects in Maryland, his mastery of remote business models, and the strategies behind scaling operations. From leveraging virtual assistants to balancing automation with a human touch, this episode is a goldmine of practical advice for cleaning business owners and entrepreneurs alike. 🌟 Key Takeaways: Why mastering operations is essential before scaling your business. How to transition to a remote business model effectively. The balance between mentorship, financial planning, and legacy-building. 🎧 Tune in Now! Whether you're an entrepreneur or just love cultural traditions, this conversation will leave you inspired and equipped for growth. 📩 Get in Touch with Chris Schwab: 🌐 Local Business MBA: localbusinessmba.com 📧 Email: chris@localbusinessmba.com 🌐 VA Services: inovalocal.com 📧 Email: chris@inovalocal.com 💥 FREE Mini-Course for Cleaning Business Owners! Sign up for my Price Increase Bootcamp and transform your business today: Click here to join . 🌐 Join My Community: 📌 Facebook Group: Join Here 📚 Latest Courses: www.KleanFreaksUniversity.com Hashtags for Maximum Reach: Send us a text It can be crowed when trying to figure out who you are going to learn from Erica Paynter is the brains behind My Virtual Bookkeeper , a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective . She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses. support@myvbk.com Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL EPISODE #93 I got punched, why you need a code of conduct policy. 45:45

10 weeks назад45:45

45:45

Could you imagine being physically assaulted by a client while trying to provide a service? That's exactly what happened to me, Shannon Miller, and in this gripping episode, I lay bare the harrowing details of that day. Joined by my co-host, Jamie Runco, we plunge into the critical importance of establishing a code of conduct and setting clear boundaries in the cleaning business, especially when dealing with clients with mental health issues like dementia. Jamie shares her own struggles with verbal hostility, shedding light on the daunting task of maintaining professionalism under pressure. Picture this: a chaotic scenario involving a client, an aggressive dog, and the imminent threat of violence. I had to urge my colleague Lori to escape quickly, all while managing the liability concerns of being a business owner. The situation escalated to a police intervention, leaving an emotional and physical toll that required a heartfelt conversation with my husband about its implications. Through this intense recounting, we stress the necessity of regular safety reviews and protocols to ensure everyone's safety. We also tackle the pervasive issue of workplace harassment and bullying, emphasizing the need for strong professional boundaries and leadership's protective role. Drawing on personal stories, we discuss practical steps to prevent harassment, including using technology to block unwanted advances. The episode wraps up with advice on implementing policies for client protection, highlighted by a touching anecdote about caring for an aging pet named Adrian. This episode is packed with real-life experiences and invaluable insights for everyone in the cleaning business, so don't miss out on the essential lessons we share. Send us a text It can be crowed when trying to figure out who you are going to learn from Erica Paynter is the brains behind My Virtual Bookkeeper , a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective . She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses. support@myvbk.com Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL-EPISODE #93 Unlocking 2025: Goals, Mentorship, and Community for Cleaning Business Success with Jamie Runco 34:02

10 weeks назад34:02

34:02

Unlock the secrets to skyrocketing your cleaning business in 2025 with insights from industry pioneer Jamie Renko of Above All Cleaning Company. Discover Jamie's ambitious goals for the new year, including expanding her service area and boosting her workforce. We promise to equip you with the mindset and systems needed to turn aspirations into accomplishments in a field where women lead the charge. We'll touch on setting personal goals aligned with your vision, whether they involve financial growth, client satisfaction, or enhancing your reputation with those coveted five-star reviews. Join us as we reveal the blueprint for sustainable growth through the power of mentorship and community. Learn why finding the right coach or joining a mastermind group can be game-changing, and the steps to setting realistic financial and operational targets. Personal stories highlight the importance of building trust and long-term client relationships in an industry where human connections reign supreme. From Courtney Lee's coaching wisdom to Ricky Ricardo's industry insights, this episode is packed with valuable lessons on harnessing the power of relationships and community involvement to secure significant business milestones. Send us a text It can be crowed when trying to figure out who you are going to learn from Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL Episode #92- GOALS 2025-Seven-Figure Success: Strategic Growth and Empowerment in the Cleaning Industry with Jamie Renko 34:02

11 weeks назад34:02

34:02

Unlock the secrets to achieving your business goals in 2025 with insights from Jamie Renko, the dynamic co-host and owner of Above All Cleaning Company. Wondering how to hit the seven-figure mark or expand your client base effectively? You'll learn the strategic systems and teamwork approaches that have allowed Jamie to grow her service area and reach her ambitious target of 125 recurring clients. Whether you’re aiming to boost online reviews or navigate the empowering shift in the women-dominated cleaning industry, this episode promises actionable insights and inspiration for entrepreneurs ready to elevate their business game. Explore the power of collaboration and personal connections in driving business success. We discuss the invaluable role of finding the right coaching or mastermind group, featuring inspiring leaders like Sarah in Phoenix and Courtney Lee. Hear firsthand how personal relationships and face-to-face interactions have led to substantial contracts and a robust client base, and discover how adapting to generational communication preferences can sharpen your edge. If you're committed to crafting a thriving business in the cleaning industry, this episode is your blueprint for growth, filled with practical strategies and heartfelt stories that resonate across generations. Send us a text It can be crowed when trying to figure out who you are going to learn from Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL Episode #91 How to get your clients to sign a service agreement! 46:41

12 weeks назад46:41

46:41

Discover the secrets to forging strong client relationships while safeguarding your cleaning business with expert insights from Shannon Miller and Jamie Runco of Above All Cleaning in Northern California. We'll show you how to transform your service agreements into powerful tools that set boundaries and prevent misunderstandings. With practical strategies for using both traditional and digital methods, you'll learn to streamline your processes and protect your team from unreasonable expectations. Plus, we share ways to ease the transition to new terms with existing clients, ensuring a smooth experience for everyone involved. Join us as we explore the delicate balance between professionalism and empathy in client relationships, using the analogy of dating to illustrate the importance of boundaries. Hear personal anecdotes that demonstrate the protective power of contracts, including successful legal outcomes that have bolstered our confidence in these agreements. We also celebrate the achievements of community members like Macy, advocate for the adoption of flat rates, and discuss the necessity of price increases for new clients to maintain a sustainable business model. Navigate the complexities of pricing strategies, client payments, and the shift towards automation with our guide to the best systems for your business. From Jobber to ZenMaid, we highlight the features that can help you manage a growing client base with ease. Learn how to handle legacy clients while understanding local competition and client expectations. Whether you're adapting to the needs of senior citizens or embracing new technology, this episode offers valuable insights for ensuring your cleaning business thrives in today's fast-paced world. Here is the link for Cleaning Business Contracts: https://klean-freaks-university.newzenler.com/courses/special-offer-cleaning-business-contract-s-value-saving-bundle-master-class-copy Send us a text It can be crowed when trying to figure out who you are going to learn from Erica Paynter is the brains behind My Virtual Bookkeeper , a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective . She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses. support@myvbk.com Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https ://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg To order All-Natural Cleaning Products: www.purevergreen.com See Shannon's latest courses: www.KleanFreaksUnversity.com…

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CBL Episode #90 Your Fired...How to Professionally Fire a Client!! 35:13

13 weeks назад35:13