Introducing: Couture Conversations Podcast

Couture Conversations: The MomBoss Manifesto

Welcome to the Couture Conversation Podcast! When done well, the customer only experiences the luxurious side of the luxury retail industry, but the truth is that a lot of blood, sweat, and tears goes into creating that experience behind the scenes. This is all about what it actually takes to create that experience for each customer. We will discuss innovative and strategic ways to engage customers not just in store, but virtually. Industry experts will share their own raw and unfiltered experiences. You’ll leave each episode with tips, tricks, and actionable items to implement that will help drive your own success in the luxury retail industry.

I’m Olivia Steele, the CEO & President of Conversion Couture. I have a passion for helping people grow their businesses in innovative and customized ways, which led to the creation of my own company, Conversation Couture. Luxury retail is truly one industry where the effort behind the scenes is not often discussed in raw form unless you’re actually in the industry and talking to another retail badass. What conversations do those retail warriors have among themselves to create and build an impactful experience for their customers that will keep them coming back for more? Here they are.