The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the unbelievable “What are we gonna do now?” moments that changed everything for small business owners. From mom-and-pop coffee shops to auto-detailing garages, every small business owner knows that the journey is full of the unexpected. A single make-or-break experience can change the course of your business forever. Those who stand firm in their resolve have a special name. We call them The Unshakeabl ...
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Контент предоставлен Customer Success Conversations and Adam Joseph. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Customer Success Conversations and Adam Joseph или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
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Customer Success Conversations Podcast 37 - John Kelly
Manage episode 235053243 series 1743831
Контент предоставлен Customer Success Conversations and Adam Joseph. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Customer Success Conversations and Adam Joseph или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
John Kelly is the VP of EMEA at Natero. John has over 20 years of experience leading international customer operations and sales for technology companies. Prior to Natero, John spent ten years building Intel's EMEA Customer Quality Operations, and six years leading the growth of EMEA Services at Citrix Systems. He also led worldwide Customer Support Operations at SolarWinds Software before forming CustomerLink, a Sales and Customer Success services company based in Dublin, Ireland. CustomerLink was acquired by Natero in 2019. John holds a Bachelor of Technology degree from the National University of Ireland, Galway and an MBA from The Open University.
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10 эпизодов
Поделиться
Manage episode 235053243 series 1743831
Контент предоставлен Customer Success Conversations and Adam Joseph. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Customer Success Conversations and Adam Joseph или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
John Kelly is the VP of EMEA at Natero. John has over 20 years of experience leading international customer operations and sales for technology companies. Prior to Natero, John spent ten years building Intel's EMEA Customer Quality Operations, and six years leading the growth of EMEA Services at Citrix Systems. He also led worldwide Customer Support Operations at SolarWinds Software before forming CustomerLink, a Sales and Customer Success services company based in Dublin, Ireland. CustomerLink was acquired by Natero in 2019. John holds a Bachelor of Technology degree from the National University of Ireland, Galway and an MBA from The Open University.
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10 эпизодов
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The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the unbelievable “What are we gonna do now?” moments that changed everything for small business owners. From mom-and-pop coffee shops to auto-detailing garages, every small business owner knows that the journey is full of the unexpected. A single make-or-break experience can change the course of your business forever. Those who stand firm in their resolve have a special name. We call them The Unshakeabl ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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…
continue reading
Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
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