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E87: Customer Experience with Angel Hacker, General Manager of Indian Motorcycle San Diego
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Youtube: https://youtu.be/faESiEPEbrQ On this episode of the Dealership Fixit Podcast, we talk with Angel Hacker, General Manager of Indian Motorcycle San Diego. We go over her trajectory from sales to parts to running her own store in the competitive market of southern California.
A veteran of dealership processes and running a high-performance team, she covers her experience and perspectives on customer success with reputation management.
We talk about Angel’s background, the online experience to in-store, and the customer's journey in both. Throw a leg over, take some notes and enjoy!
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