Kirsty & Jim Hague - Building a Family Business E179

DENTOLOGY - The Business of Dentistry

In this episode of Dentology, Chris and Andy chat with Kirsty and Jim Hague, founders of Hague Dental.

They chat about their backgrounds, how they ended up working in dentistry, setting up their business together and the dynamics of running a family business.

They share insights on the challenges of growing a business, how the business has evolved since the early days, and the importance of investing in quality staff.

They also talk about their design philosophy in creating dental practices that prioritise aesthetics and comfort for both staff and patients and explain how dental practice design has changed over the years.

Topics:

- How did you meet and what’s your own family tree look like?

- How did you end up in dentistry?

- How do you manage the on/off switch of business when you get home?

- What was Hague Dental like in the early days?

- How has the company evolved?

- What were the pain points in growing in the early days?

- What extra challenges have you had in growing your business to this size?

- Which are the most fun and the most challenging parts of what you do?

- Is the traditional dental practice model still fit for purpose or are we entering a new breed of practice and owner?

- Is equipment more or less reliable than it was in the past?

- If a dentist is considering a new project, how soon should they engage with someone like yourselves?

- If you can take only one learning from your entrepreneurial journey – what is it?