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People Strategies for Service Success
Manage episode 412684796 series 3552994
Контент предоставлен Yvette Bethel. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Yvette Bethel или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Business owners and executives know quality customer and client care can help differentiate their brand, products, and services so they often lament the poor customer service attitudes displayed by front-line employees. Their first thought is that they need to find a good customer service course to provide employees with training designed to improve customer satisfaction levels. But this is not nearly enough...
Listen in as Yvette Bethel explores vital components of People Strategies for Service Success.
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