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Why you need a Player Support Partner that Specializes in Video Games with Andro Baluyut of GameOps
Manage episode 415955052 series 3571855
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In this episode, we feature Andro Baluyut, Founder and CEO of GameOps, to talk about the importance of finding a player support partner for video games that specializes in providing support for games.
In this feature, we discuss:
- What's the difference between Customer Support VS Player Support?
- Understanding the impact of the kinds of issues games receive and how to turn that data into something that can be used to improve overall player experience
- The pros and cons of Mass Support VS Personalized Support
- How to know when it is time to find a player support partner
- How to find a good player support partner for your game
Game Ops is a video game company specializing in support services. With more than 20 years of industry experience both as a game publisher and as a solutions provider.
Find Game Ops online at
https://gameops.ph/
Facebook:
https://www.facebook.com/gameops.ph/
LinkedIn:
https://www.linkedin.com/company/gameops-inc./
More of GameOps' initiatives in the gaming industry can be found here:
www.gamedevsummit.co
Facebook: https://www.facebook.com/GDSummitAsia/
Instagram: https://www.instagram.com/GDSummitAsia/
Twitter: https://twitter.com/gdsummitasia
LinkedIn: https://www.linkedin.com/in/gdsummitasia/
MEE Games - the incubator we co-founded to help the Philippine indies with their original games/IP.
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