Building a Tactile Internet

How to Fix the Internet

Blind and low-vision people have experienced remarkable gains in information literacy because of digital technologies, like being able to access an online library offering more than 1.2 million books that can be translated into text-to-speech or digital Braille. But it can be a lot harder to come by an accessible map of a neighborhood they want to visit, or any simple diagram, due to limited availability of tactile graphics equipment, design inaccessibility, and publishing practices.

Chancey Fleet wants a technological future that’s more organically attuned to people’s needs, which requires including people with disabilities in every step of the development and deployment process. She speaks with EFF’s Cindy Cohn and Jason Kelley about building an internet that’s just and useful for all, and why this must include giving blind and low-vision people the discretion to decide when and how to engage artificial intelligence tools to solve accessibility problems and surmount barriers.

In this episode you’ll learn about:

• The importance of creating an internet that’s not text-only, but that incorporates tactile images and other technology to give everyone a richer, more fulfilling experience.
• Why AI-powered visual description apps still need human auditing.
• How inclusiveness in tech development is always a work in progress.
• Why we must prepare people with the self-confidence, literacy, and low-tech skills they need to get everything they can out of even the most optimally designed technology.
• Making it easier for everyone to travel the two-way street between enjoyment and productivity online.

Chancey Fleet’s writing, organizing and advocacy explores how cloud-connected accessibility tools benefit and harm, empower and expose communities of disability. She is the Assistive Technology Coordinator at the New York Public Library’s Andrew Heiskell Braille and Talking Book Library, where she founded and maintains the Dimensions Project, a free open lab for the exploration and creation of accessible images, models and data representations through tactile graphics, 3D models and nonvisual approaches to coding, CAD and “visual” arts. She is a former fellow and current affiliate-in-residence at Data & Society; she is president of the National Federation of the Blind’s Assistive Technology Trainers Division; and she was recognized as a 2017 Library Journal Mover and Shaker.

Music credits:

Probably Shouldn't by J.Lang (c) copyright 2019 Licensed under a Creative Commons Attribution (3.0) license. Ft: Mr_Yesterday

commonGround by airtone (c) copyright 2018 Licensed under a Creative Commons Attribution Noncommercial (3.0) license.

Klaus by Skill_Borrower (c) copyright 2013 Licensed under a Creative Commons Attribution (3.0) license. Ft: Klaus_Neumaier

Chrome Cactus by Martijn de Boer (NiGiD) (c) copyright 2020 Licensed under a Creative Commons Attribution Noncommercial (3.0) license. Ft: Javolenus