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Leadership in a crisis with Kate Hartley
Manage episode 311692285 series 3167144
Контент предоставлен Don't Cry Wolf. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Don't Cry Wolf или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Kate Hartley is co-founder of the crisis simulation company, Polpeo and a super experienced crisis communications expert. When we found out that she was about to publish a book on the topic, we knew we had to get her on the show.
In this episode we asked Kate everything about high pressure situations, how to lead in a crisis, looking at examples from the best (and the worst!), how to build the right team, why she's got such beef with the word empathy....and of course, we asked her about a time when she's had to admit defeat and eat humble pie.
Kate's book is called Communicate in a Crisis and is available on Amazon https://amzn.to/2kNysSQ
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