LAST MINUTE Cancellations at the Salon | Ep 58

Just Hair Me Out

In this episode of 'Just Hair Me Out', Barbara and Demetra share outrageous and funny stories about last-minute cancellations from clients. They discuss believable excuses versus those that seem far-fetched, including a client whose husband cut off his finger and another who claimed their dog ate their underwear. The conversation also touches on the frustrations of no-shows, miscommunications regarding appointment times, and the end of COVID-related excuses for cancellations. The hosts emphasize the importance of commitment to appointments and share laughs over the absurdity of some situations.
Takeaways
Some cancellation stories are truly outrageous and hard to believe.
Clients often have creative excuses for missing appointments.
The hosts can usually tell when clients are lying about their reasons for cancellation.
Unexpected emergencies can lead to genuine last-minute cancellations.
Miscommunication about time zones can cause frustration for both clients and service providers.
Pet-related mishaps are a common excuse for cancellations.
COVID excuses are becoming less believable as time goes on.
Commitment to appointments is essential in the service industry.
The hosts share a bond over their experiences in the salon.
Humor can be found in even the most frustrating cancellation stories.
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