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Steph Claire Smith & Laura Henshaw - Keep It Cleaner
Manage episode 298984069 series 2531772
Steph Claire Smith and Laura Henshaw are the co-founders of community and content-based brand Keep It Cleaner – a platform focused on bringing fitness programs, daily workouts, healthy recipes and wellness practices to its over 250k subscribers.
In this episode, we discuss:
- How they lost all of their customer data (including emails) from their early KIC app, and how they were able to bounce back from the situation
- Why they have recently decided to bring their tech capability in house, and how this enabled them to truly see themselves as a serious tech business
- The importance of staying in touch with your customers and community, and how they’ve used customer insights to make decisions about which new programs (like KIC Bump) they’ll roll out
- How Steph is trying to find her new role in the business after becoming a Mum to Harvey
- How we all can be bolder and braver in tough business negotiations where we may feel out of our depth
~ Connect with us ~
Sign up to our monthly non-spammy newsletter: www.ladybrains.com.au
Follow us on Instagram: @lady.brains
Chat to us in the Facebook group: the lady-brains clubhouse
Have a sweet business idea but unsure if it has potential? Sign up for the free 'Idea Validation Mini Course' here.
Learn more about your ad choices. Visit megaphone.fm/adchoices
See omnystudio.com/listener for privacy information.
See omnystudio.com/listener for privacy information.
101 эпизодов
Manage episode 298984069 series 2531772
Steph Claire Smith and Laura Henshaw are the co-founders of community and content-based brand Keep It Cleaner – a platform focused on bringing fitness programs, daily workouts, healthy recipes and wellness practices to its over 250k subscribers.
In this episode, we discuss:
- How they lost all of their customer data (including emails) from their early KIC app, and how they were able to bounce back from the situation
- Why they have recently decided to bring their tech capability in house, and how this enabled them to truly see themselves as a serious tech business
- The importance of staying in touch with your customers and community, and how they’ve used customer insights to make decisions about which new programs (like KIC Bump) they’ll roll out
- How Steph is trying to find her new role in the business after becoming a Mum to Harvey
- How we all can be bolder and braver in tough business negotiations where we may feel out of our depth
~ Connect with us ~
Sign up to our monthly non-spammy newsletter: www.ladybrains.com.au
Follow us on Instagram: @lady.brains
Chat to us in the Facebook group: the lady-brains clubhouse
Have a sweet business idea but unsure if it has potential? Sign up for the free 'Idea Validation Mini Course' here.
Learn more about your ad choices. Visit megaphone.fm/adchoices
See omnystudio.com/listener for privacy information.
See omnystudio.com/listener for privacy information.
101 эпизодов
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