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You Don't Need More Leads (ft. Jason Friedman)
Manage episode 405834262 series 3484351
Контент предоставлен Frank & Maven. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Frank & Maven или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
00:00
00:23 Today's Guest
04:32 What is the CXFormula
07:39 A Mission to Help Small Business
11:00 What Is Small Business Missing When It Comes to Customer Service
15:34 How To Position Yourself and Your Company in the Mind of Your Customer
21:54 An Example of What Happen's When You Start to Focus on the Customer Experience
25:07 Growing VS Scaling
31:40 How To Start Improving the Customer Experience
32:17 What Does Your Ideal Customer Look Like?
33:36 Shop Your Experience/Buy From Yourself
34:41 Where is the Friction Points In Your Company
35:57 STOP Overdelivering All The Time
43:16 Quick Steps You Can Take
50:57 Learn More About CXFormula
Host: Brandon Welch
Special Guest: Jason Friedman of CXFormula https://www.cxformula.com/
Executive Producer: Carter Breaux
Audio/Video Producer: Nate the Camera Guy
Our Website: https://frankandmaven.com/
Instagram: https://www.instagram.com/frankandmavenmarketing/
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Twitter: https://twitter.com/frankandmaven
LinkedIn: https://www.linkedin.com/company/frank-and-maven/
Do you have a marketing problem you'd like us to help solve? Send it to MavenMonday@FrankandMaven.com!
Get a copy of our Best-Selling Book, The Maven Marketer Here:
https://a.co/d/1clpm8a
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