How to transform culture in a GP clinic - Dr Sean Stevens, GP Owner, Principal, Supervisor - Grove Medical Victoria Park
Manage episode 364352113 series 3372504
In this episode of the Medicubes Podcast, hosts Chris Smeed, Riwka Hagen and Kim Poyner are joined by Dr Sean Stevens, co-owner of Grove Medical Victoria Park, to discuss the importance of building a positive culture in healthcare organisations.
Explore the insights and experiences that have shaped his views on the subject, as well as his tips for creating a workplace that fosters innovation and success.
Key Takeaways:
- Human resources, time management, and self-care are essential areas for leadership development in healthcare
- Practice management is similar to the role of a CEO in terms of running an organisation with authority and accountability
- Successful practices depend on a clear division of roles and responsibilities between practice owners and managers
- A positive workplace culture is critical for staff retention, patient satisfaction, and business growth
- Emphasising values such as fun and innovation can help differentiate a practice from others in the field
- Effective communication and trust-building are necessary for creating a culture that promotes success
- A solid induction and touch-base process can improve the chances of new employees succeeding in their roles
Links & Resources:
- The Good GP Podcast: https://www.racgp.org.au/racgp-digital-events-calendar/online-event-items/podcast/the-good-gp
- AAPM: https://www.aapm.org.au/
- "Seven Habits of Highly Effective People" by Stephen Covey: https://www.stephencovey.com/7habits/7habits.php
- "Crucial Conversations" by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler: https://www.crucialskills.com/products/crucial-conversations/
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