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Контент предоставлен Tom Arbuthnot. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Tom Arbuthnot или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
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Player FM - приложение для подкастов
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Comparing Dynamics 365 Contact Center to Teams Contact Centers with Chris Goodwill
Manage episode 440537273 series 3434773
Контент предоставлен Tom Arbuthnot. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Tom Arbuthnot или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity discusses the evolution of Microsoft's Contact Center and the new Dynamics 365 Contact Center
- Understanding Dynamics 365 Contact Center, Microsoft's Contact Center as a Service (CCaaS)
- How Microsoft is driving with AI features
- Dynamics 365 Contact Center vs Teams Ecosystem solutions
- Licensing and pricing considerations
- The future of chatbots and multi-lingual support
Thanks to Logitech, this episode's sponsor, for their support of Empowering.Cloud and the community.
90 эпизодов
Поделиться
Manage episode 440537273 series 3434773
Контент предоставлен Tom Arbuthnot. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Tom Arbuthnot или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity discusses the evolution of Microsoft's Contact Center and the new Dynamics 365 Contact Center
- Understanding Dynamics 365 Contact Center, Microsoft's Contact Center as a Service (CCaaS)
- How Microsoft is driving with AI features
- Dynamics 365 Contact Center vs Teams Ecosystem solutions
- Licensing and pricing considerations
- The future of chatbots and multi-lingual support
Thanks to Logitech, this episode's sponsor, for their support of Empowering.Cloud and the community.
90 эпизодов
Minden epizód
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Похожие на Microsoft Teams Insider
Africa-focused technology, digital and innovation ecosystem insight and commentary.
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continue reading
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…
continue reading
Welcome to Hands-On Tech, where host Mikah Sargent turns tech troubles into tech triumphs. Each episode zooms in on a specific theme, unpacking listener questions with expert analysis and easy-to-follow advice. From decoding the latest gadgets to simplifying everyday tech, Mikah's got you covered. Submit your tech queries through email at [email protected] or via TWiT's social media. You might hear your question answered on air! Whether you're puzzled by privacy settings or curious about cutting-e ...
…
continue reading
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continue reading
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…
continue reading
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continue reading
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…
continue reading
Get the most out of your home theater with the latest advances, product reviews, and all things audio and video. Every Thursday, Scott Wilkinson shares his expertise, energy, and enthusiasm about how to make your A/V system sound and look its best. In this short-format podcast, Scott brings you news, reviews, interviews, and commentary, and answers your questions. You can join Club TWiT for $7 a month and get ad-free audio and video feeds for all our shows plus everything else the club offer ...
…
continue reading
Flash Forward is a show about possible (and not so possible) future scenarios. What would the warranty on a sex robot look like? How would diplomacy work if we couldn’t lie? Could there ever be a fecal transplant black market? (Complicated, it wouldn’t, and yes, respectively, in case you’re curious.) Hosted and produced by award winning science journalist Rose Eveleth, each episode combines audio drama and journalism to go deep on potential tomorrows, and uncovers what those futures might re ...
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continue reading
Player FM - приложение для подкастов
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Работайте офлайн с приложением Player FM !
