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Microsoft Teams Impact on Telephony, Patrick Watson, Head of Research Cavell
Manage episode 449974638 series 3434773
Контент предоставлен Tom Arbuthnot. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Tom Arbuthnot или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Patrick Watson, Head of Research at Cavell, discusses the evolving landscape of telephony, the impact of Microsoft Teams, market trends and the role of AI in Contact Centers.
- Microsoft Teams has significantly disrupted the telephony market
- Direct routing remains the dominant solution for Teams telephony users
- Discussing market dynamics and trends in telephony and differences in the enterprise and SMB markets
- AI is set to transform contact centers
- Look out for Cavell Enable London in December
Thanks to AudioCodes, this episode's sponsor, for their continued support.
84 эпизодов
Поделиться
Manage episode 449974638 series 3434773
Контент предоставлен Tom Arbuthnot. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Tom Arbuthnot или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Patrick Watson, Head of Research at Cavell, discusses the evolving landscape of telephony, the impact of Microsoft Teams, market trends and the role of AI in Contact Centers.
- Microsoft Teams has significantly disrupted the telephony market
- Direct routing remains the dominant solution for Teams telephony users
- Discussing market dynamics and trends in telephony and differences in the enterprise and SMB markets
- AI is set to transform contact centers
- Look out for Cavell Enable London in December
Thanks to AudioCodes, this episode's sponsor, for their continued support.
84 эпизодов
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Africa-focused technology, digital and innovation ecosystem insight and commentary.
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continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
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continue reading
Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
…
continue reading
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…
continue reading
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continue reading
Welcome to Hands-On Tech, where host Mikah Sargent turns tech troubles into tech triumphs. Each episode zooms in on a specific theme, unpacking listener questions with expert analysis and easy-to-follow advice. From decoding the latest gadgets to simplifying everyday tech, Mikah's got you covered. Submit your tech queries through email at HOT@twit.tv or via TWiT's social media. You might hear your question answered on air! And keep an ear out for guest experts who drop by to share their spec ...
…
continue reading
Hanselminutes is Fresh Air for Developers. A weekly commute-time podcast that promotes fresh technology and fresh voices. Talk and Tech for Developers, Life-long Learners, and Technologists.
…
continue reading
Talk Python to Me is a weekly podcast hosted by developer and entrepreneur Michael Kennedy. We dive deep into the popular packages and software developers, data scientists, and incredible hobbyists doing amazing things with Python. If you're new to Python, you'll quickly learn the ins and outs of the community by hearing from the leaders. And if you've been Pythoning for years, you'll learn about your favorite packages and the hot new ones coming out of open source.
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continue reading
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Работайте офлайн с приложением Player FM !
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