122 subscribers
Работайте офлайн с приложением Player FM !
244: From Service to Software: Creating a Customer-Centric Knowledge Base with KnowledgeOwl with Marybeth Alexander
Manage episode 441829754 series 1139796
Marybeth Alexander has been the Knowledge Goddess and Chief Executive Owl at KnowledgeOwl since she co-founded the company with Pete in 2015. As KnowledgeOwl’s CEO, she's responsible for embodying KnowledgeOwl's mission and values, which include using business as a force for good, cultivating a people-first company, giving excellent service to everyone, and creating awesome knowledge based software.
Questions
· We always like to give our guests an opportunity to share in their own words, a little bit about their journey. So, if you could share with our listeners just a little bit about how you got from where you were to where you are today.
143 эпизодов
Manage episode 441829754 series 1139796
Marybeth Alexander has been the Knowledge Goddess and Chief Executive Owl at KnowledgeOwl since she co-founded the company with Pete in 2015. As KnowledgeOwl’s CEO, she's responsible for embodying KnowledgeOwl's mission and values, which include using business as a force for good, cultivating a people-first company, giving excellent service to everyone, and creating awesome knowledge based software.
Questions
· We always like to give our guests an opportunity to share in their own words, a little bit about their journey. So, if you could share with our listeners just a little bit about how you got from where you were to where you are today.
143 эпизодов
Все серии
×

1 251: Revolutionizing Commerce Through Video: Insights from Eitan Koter on Social Commerce, Shoppable Videos, and Building Brand Loyalty with Eitan Koter 36:19


1 250: Putting Customers at the Heart of Your Goals: A Guide to Customer-Centric OKRs with Josh Seiden 23:58


1 249: Building Strategies That Stick: Insights on Customer Experience and Personalization with Laura Richard 25:35


1 248: Harnessing Data for Better Human Capital Decisions: Insights on HR Analytics with Keith Goode 20:44




1 246: Transforming Customer Experience with Data and Digital First Strategies with Andrew Carothers 29:00


1 245: Navigating Life's Journey: Balancing Mind, Body, and Spirit for Personal and Professional Success with Rusty Rueff 39:27


1 244: From Service to Software: Creating a Customer-Centric Knowledge Base with KnowledgeOwl with Marybeth Alexander 23:23




1 242: Mastering Geofencing for Small Business Growth with Ernesto Cullari and Barbara Wardell 25:54




1 240: Elevating Customer Experience: Neil Leyland on AI, Machine Learning, and Transforming Contact Centers with Neil Leyland 18:39


1 239: Navigating Burnout, Building Resilience, and Fostering Relationships for Success with Dr. Eric Recker 21:55


Добро пожаловать в Player FM!
Player FM сканирует Интернет в поисках высококачественных подкастов, чтобы вы могли наслаждаться ими прямо сейчас. Это лучшее приложение для подкастов, которое работает на Android, iPhone и веб-странице. Зарегистрируйтесь, чтобы синхронизировать подписки на разных устройствах.