Change and transformation in complex organizations with Gia Thi Nguyen

New Process Podcast

#033 Let's find out how to engage people in complex change projects.

In this episode, I'm talking with Gia Thi Nguyen about change and transformation in complex organizations. He summarizes his experiences from various change projects and relates them to the human-centric BPM approach.
Let's find out how he got all the people involved in the transformation and what he recommends to process owners to get people on board for complex change projects. We also talk about process mining and its impact on these change projects.

Today’s Guest:
Gia Thi Nguyen
Thi is currently working at SAP in Singapur as VP for SAP Signavio’s Market Impact in Asia. Before that, he worked for nearly 20 years in various roles at Siemens. To highlight and summarise, he worked in six countries with various functions from being a CIO in Vietnam implementing SAP for a company and plant that was set up in parallel, restructuring and turning around acquired companies in Spain as the CFO, or leading as the Global Head of Operational Excellence for Siemens Digital Industries change on a large scale by kickstarting Siemens’ Process Mining journey with the introduction of a Digital Twin of the organization.

He enjoys supporting the Plastic Bank and is also on the board of the German non-profit organization of the Plastic Bank Foundation.

Thi also has a really cool LinkedIn video series called “Tea with Thi” about digital transformation which is quite entertaining and interesting at the same time.

You’ll learn:

• How to get all the people on board for transformations
• Including Thi’s recommendations to process owners to get people on board for complex change projects
• and what to take into account in complex organizations
• We’ll have a follow-up on the previous episode with Wil van der Aalst and talk about Thi’s experiences in introducing process mining at Siemens, especially with regard to different countries and cultures.

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode33

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