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Why Post-Customer Acquisition Messaging is Critical
Manage episode 359818983 series 2967092
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In this episode of Oh Ship, Freddie is joined by Mia Papanicolaou, former Chief Operating Officer at Striata, and Liz Stephen, former VP of Customer Engagement at Striata, to discuss the good and the bad of customer communication.
#ohshipshow #ccm #customercommunications
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Released weekly, Oh Ship! Show focuses on subjects related to entrepreneurship, business, culture, and innovation through the lens of an experienced leader sitting on a boat in his home office on a webcam. Freddie, and many of his guests, have been involved in numerous businesses throughout their careers, with both notable successes and failures. “Oh Ship!” is about celebrating the failures, sharing those stories, learning, and laughing along the way.
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