Ep. 29 - Managing Customer Support

Open Hardware Manufacturing Podcast

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4M ago 57:50

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Finding the right way to offer customer support can be tricky. You can't run everything yourself forever if you intend to continue your growth. There are so many ways this can go wrong, so make sure to take the time to plan this out as best as possible before you dive in.

In this episode, we will dive deep into how we handled building our support team and the hurdles that came with it.

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