It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Контент предоставлен Ratchet+Wrench. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Ratchet+Wrench или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
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Placing Excellent Above Satisfaction | Anthony Bodine
Manage episode 375534084 series 1331790
Контент предоставлен Ratchet+Wrench. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Ratchet+Wrench или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In this episode of Ratchet+Wrench Radio, our guest is Anthony Bodine of Protech Automotive Services in Johnston, Rhode Island. Today, Anthony discusses why he's a stickler for the details when it comes to the aesthetics of his shop, how he manages the Protech brand, the care his techs give vehicles and how customers perceive his shop.
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Manage episode 375534084 series 1331790
Контент предоставлен Ratchet+Wrench. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Ratchet+Wrench или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
In this episode of Ratchet+Wrench Radio, our guest is Anthony Bodine of Protech Automotive Services in Johnston, Rhode Island. Today, Anthony discusses why he's a stickler for the details when it comes to the aesthetics of his shop, how he manages the Protech brand, the care his techs give vehicles and how customers perceive his shop.
He also talks about all of the ways he strives for excellence in making his shop a premium place for his customers to do business.
Sponsored by Ford Motorcraft
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Все серии
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Похожие на Ratchet+Wrench Radio
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
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Работайте офлайн с приложением Player FM !
