Quality Tips For Working W/ Remote Clients
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Manage episode 343352954 series 3289202
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Quality tips for working with remote clients. Well, so as the world changes, we have clients that we sometimes have met, have never met. And and it’s hard. How do you build that connection, that strong connection that you typically get when you meet in person? You’re having to do it. So let’s go ahead. I ran across an article and it had some good ideas in it and I was like, Let’s look at some of them and see how good these ideas really are and see if we can do that. So I’m going to pull that up and we’re going to take a look here. And they have five ways to build virtual relationships with clients that you’ve never once met. Kind of. Cool. That’s happened many times. Yeah, I’ve never met them. And so things are changing, right? And let’s just zoom through these here and pick these up and see what’s going on here. So them cars scrolling down for us here and to use the client’s given choice of communication method. Yeah, because people are different. So talk about that one specifically because. Well, it’s funny that you think the younger generation likes text, right. But we have young clients right now that in their twenties and they prefer a phone call, they’re like, I really don’t understand this process of buying. There’s a lot of information. Can you just explain it to me over the phone? Can we please talk over the phone, the text? You know, I just don’t like to to read through text and something like this. And I, I like that I’m a big I like to explain things. And I think a lot of things get mixed up in translation via text and email. So you’re talking about the phone. I would like to ask a quick question. Take a quick poll. But you need to ask you need to ask your client what is their preferred method like? What what how do they want to communicate? Very good. So this question has to do with the phone. So when you call a business, just any business, would you prefer to get a phone tree or a live person answering the phone? This is. Why we’re. Is this why we’re. No, you brought it off in this article. Yeah. So would you prefer a phone tree or a live person when you call a regular business? I totally separate question. I’m just stepping aside here and asking, all right. This is a for myself, I guess. It’s a poll. I’m going to put it up. And then we’re going to keep moving on to communicate using their preferred method. Some people like Facebook, some people like to communicate with you through WhatsApp. Some people like to use. Yeah, I don’t think you should communicate about your real estate transaction through Facebook, but hey. Hey, it says to use your preferred method. Okay, so that’s number one. Choose the client’s private messaging. Yeah, they do. But okay, so give your client a chance to get to know you first. And that does make a lot of sense. So what they’re saying is to have a good online presence and to let them know who you are by being out there. Yeah. In realize what type of impression you’re giving off to people. Maybe record a little video. I think if you find yourself having more and more clients that are remote virtual meetings, then maybe put together a little video about yourself and and send that out ahead of time. And the more they hear you, the more they see you, the more they’re going to connect. Yeah. And always keep your agent page up to date at a cost of real estate dot com backslash your first name and on that page you could absolutely send that out but they should get to know you to see pictures of you, videos, past listings, a bio of you, and they can know who you were before. Careful checklists are useful to clients to understand the real estate journey. Some people like checklist being able to like. I love checklists. Mike doesn’t like checklists. So all right. So there’s a different way to do it, right? It depends on the person, but a good checklist. So if you find yourself going through things with clients and there’s certain spots, maybe it’s a good time for you to st --- Send in a voice message: https://podcasters.spotify.com/pod/show/realestatenewstv/message
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