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Kate Ancketill's Blueprint for the Future of Consumer Behaviour
Manage episode 432931291 series 3463875
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EP 328 - Kate is a global thought-leader in business futurism and CEO of GDR - Creative Intelligence which is renowned for blending big picture context with insights from industry experts to predict the impact of new technologies and consumer behaviours on commerce.
In this extended episode, we discuss pressing retail and business trends, the impact of global macro forces on retail, sustainable practices, and the challenges of profitability amidst de-globalisation.
Kate emphasises experiential retail, evolving consumer behaviour, and the necessity for businesses to adapt to demographic and economic shifts.
We also addresses the rise in retail theft and its economic impacts, housing challenges, and the future role of empathic AI in transforming consumer interactions and societal structures.
Chapters:
00:00 BWB with Kate Ancketill
01:21 Understanding Macro Forces and Trends
02:01 Consulting for Billion-Dollar Corporations
02:33 The Impact of AI and Future Technologies
06:37 Concerns Keeping Business Leaders Awake
13:23 The End of Mass Consumption
14:39 Sustainability and the Circular Economy
32:21 Reviving the High Street
44:08 The Decline of Department Stores
45:07 The Rise of Experiential Retail
45:39 Selfridges: A Case Study
48:31 The Role of Social Media in Modern Retail
52:30 The Impact of AI on Retail
01:01:56 The Complexities of U.S. Expansion
01:11:33 Economic Challenges and Consumer Behaviour
01:13:20 Retail Theft and Its Consequences
01:14:25 Retail Crime and Its Impact on Society
01:16:41 Housing Market Challenges and Solutions
01:19:41 The Decline in Birth Rates and Its Implications
01:22:00 Kate's Bullshit in Business
01:25:04 Quickfire Round - Get To Know Kate
01:36:13 The Future of AI and Its Potential
01:46:19 Wrap Up
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