Client History: The Key to Customer Loyalty and Higher Profits With Jen Suzuki
Manage episode 460577829 series 3558849
In this episode, I dial into a game-changing tactic for sales and service teams: leveraging client history. Imagine knowing exactly where a customer stands—whether they’re a loyal advocate or a first-time visitor—and using that insight to create personalized, value-driven experiences.
Learn how this one step can instantly make customers feel valued, welcomed, and appreciated, all while helping you overcome price objections and skepticism. I’ll share actionable strategies that make it easier to tailor your approach, build trust, and secure long-term loyalty.
This isn’t just about selling cars or services—it’s about building relationships that pay dividends. Let’s kick off the new year with tailored experiences that set you apart from the competition!
Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com
🔥Check out our sponsors!🔥
automotiveMastermind provides trusted data and technology solutions for the automotive industry, using its Mastermind solution to empower retailers to enhance sales through predictive analytics and personalized experiences. NADA Show Booth #3535
CallRevu.com is the leading automotive communications intelligence platform, offering call monitoring and call analysis, with technology optimized for sales, service (fixed ops) and marketing. NADA Show Booth #4451
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability. NADA Show Booth #803 Autosled.com is the next-generation automotive transportation logistics platform and marketplace. NADA Show Booth #7921
Autosled.com is the next-generation automotive transportation logistics platform and marketplace. NADA Show Booth #7921
100 эпизодов