This week on Empire builders we interview Taylor Byington - CEO/Founder at (CoverPanda) & Multi-Unit Franchisee (Crumbl Cookies)

Empire Builders

Welcome to another insightful episode of Empire Builders, hosted by Tommy Yionoulis. Today, Tommy is joined by Taylor Byington, founder of Coverpanda, a company transforming franchisees' operations. Taylor shares how his experience as a Crumbl Cookies franchisee inspired him to create a comprehensive platform for franchisees, offering services like bookkeeping, payroll, and insurance, all integrated into one powerful tool. Together, they dive deep into the importance of operational efficiency and financial insights in the franchise world.

Key Highlights:

Coverpanda’s All-in-One Solution:

Taylor introduced Coverpanda, a platform designed to streamline franchise operations by providing essential services like bookkeeping, payroll, and insurance. The software integrates directly with franchisors’ dashboards, helping franchisees easily manage their businesses.

Data-Driven Franchising:

Tommy and Taylor discuss how data and operational insights can make or break a franchise. Taylor highlights the necessity of monitoring key performance metrics like employee efficiency, payroll management, and financial performance across different locations and time zones.

The Importance of Aligning Incentives:

Drawing from Tommy's experience with Quiznos, they explore how misaligned incentives between franchisors and franchisees can lead to financial difficulties. They emphasize that a franchise’s success depends on both parties having a shared stake in performance and success.

Overcoming Challenges in Franchising:

Taylor shares his experience with Crumbl Cookies, where rapid expansion during the pandemic exposed operational challenges. He emphasizes the importance of hands-on management and staying involved in every aspect of the business to succeed in franchising.

Lessons in Franchise Ownership:

Taylor reflects on mentorship and the critical role it plays in business growth. He also talks about the personal growth that comes from overcoming challenges, like working with family and recovering from a major setback involving a general contractor.

Growth and Scaling:

Coverpanda isn’t just about helping franchisees manage day-to-day operations; it also supports growth. Taylor explains how the platform enables franchisees to focus on expanding their business by providing the tools and data they need to scale efficiently.

Join Tommy and Taylor as they discuss how Coverpanda is helping franchisees thrive in today’s competitive landscape, and why data-driven decision-making is key to franchise success.

Links And Resources:

• CoverPanda
• Crumbl
• Taylor Byington on LinkedIn

• Tommy Yionoulis on Linkedin
• OpsAnalitica

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