YOUR HOME. THEIR WORKPLACE. - Episode 6 - Take the headache out of record-keeping with Sam Milliken-Smith co-founder of Heba

YOUR HOME. THEIR WORKPLACE.

Episode 6

Take the headache out of record-keeping

Wishing you Compliments of the Season and all the very best wishes for a positive 2025 – may all your dreams come true.

Episode 6 of Series 1 of Your Home. Their Workplace. introduces another way to take the headache out of record-keeping in 2025.

Host of the show, Cecily Lalloo discusses Sam Milliken-Smith the formation and purpose of Heba, a platform designed to support families and care professionals in managing and navigating care. Sam, who co-founded Heba, shared his personal motivation for creating the platform, citing experiences as volunteering for charities supporting children with developmental differences. Cecily acknowledged the importance of record-keeping in their field and expressed her belief that Heba could make a significant difference by streamlining information and saving time. Sam, emphasizing that Heba is designed to help users understand and share information,

Sam explained that Heba Care was initially set up to assist with care coordination, particularly through the lens of the family, but is now used by various care professionals and case management firms. The tool offers care management features, access to expert guidance and resources, and a collaborative way of working which is designed to support care teams and facilitate collaboration among family members and care professionals. It allows users to track and share symptoms, medications, events, appointments, and exercises, and can be used by families with case managers or care support workers. The software solution, Heba, is used by families to track their children's health and by care professionals to manage their shifts and keep track of events. The tool is designed to be flexible and accessible, with over 10,000 app sessions recorded by some users. Cecily inquired about the ease of setting up the tool and Sam said that they prioritised user-friendliness and intuitiveness in its development. He said the availability of a new app, which can be downloaded from the app store within 30 seconds. The app is designed to be user-friendly and accessible, with a free version available for trial. It can be used on various devices, including iPhones, Android devices, and tablets. The app is intended for families and professionals to manage care circles, with the option to invite others to join. Heba plan to develop a web app for laptop use in the future.

Sam emphasised that they have invested heavily in data security and privacy and have undergone various processes to ensure compliance with bodies such as the NHS. They also mentioned that they have certifications like Cyber Essentials and Cyber Essentials Plus. He assured Cecily that the data is safe, secure, and accessible to users, who can decide how to use it. The conversation also touched on the potential for HR functions like holiday management to be integrated into Heba in the future.

Meet Sam and co-founder Uzay Marcar on their website https://www.heba.care/about and sign up for a free trial.

Cecily has been pointing her clients to this website to take a look as many express the fact that information sharing is repetitive, and they look for ways to streamline processes within their teams, keep accurate records, and share vital information. I do hope that this will be a solution that will help families with both children and adults who need constant care.

Let me have your feedback, your views and suggestions for future shows.

[e-mail]

Subscribe to my LinkedIn Newsletter

Read my book or listen to the audibook - “Employing Care Staff in Your Home”

Listen to more episodes in the podcast Your Home. Their Workplace.

Employing Care Staff in Your Home at Amazon or Lulu

https://www.amazon.co.uk/Employing-Care-Staff-Your-Home/dp/1447849485

https://www.lulu.com/shop/cecily-lalloo-and-cecily-lalloo/employing-care-staff-in-your-home/paperback/product-75d44g.html?page=1&pageSize=4